Parks Ford of Wesley Chapel

Al Brooks was easy to deal with and helped us get a McDonald's discount when others could not. He has helped our company and employees save money. McDonald's discount when others could not. He has helped our company and employees save money. More

We only stopped by to see what new or used cars were on the lot as we were thinking of getting a newer model Ford to leave in Florida. We return to Canada each spring.Frank was friendly,courteous,knowledga the lot as we were thinking of getting a newer model Ford to leave in Florida. We return to Canada each spring.Frank was friendly,courteous,knowledgable with a sense of humour !!! Quickly, he had a car for us ---a Buick !!! Before we had lunch or coffee break, we had a car !!! Frank looked after us without being pushy and even quickly helped arrange insurance too. All the staff were courteous,helpful and friendly---the lady on the front desk kindly offered a snack bar too.The financial officer ( Mr. Gurzon,I believe )was also courteous and helpful. The only negative comment we might make was that upon driving away, we realized the gas tank was only 1/4 full !! Whoops, that did not make us too happy but we did not want to cross the lanes of highway again. When Frank called the next day we told him we were disappointed about the fuel level and he assured us that we would get another free oil change when we return late this year to Florida !! Now that is good business. THank you again to all Geraldine and Bernard Kent More

I have not been able to make a deal yet, but this dealership treated me with respect and took a lot of time to work numbers for me and have been fantastic! dealership treated me with respect and took a lot of time to work numbers for me and have been fantastic! More

Approximately three weeks ago my wife and I started a search to purchase an auto. We visited six dealers on Rte. 54 including Heritage. Visited four dealers in Brandon and three on Nebraska Ave. Searc search to purchase an auto. We visited six dealers on Rte. 54 including Heritage. Visited four dealers in Brandon and three on Nebraska Ave. Searched the internet and ddecided on an American Ford Fusion. When we returned to Heritage we had a price quote from Elder Ford and a Consumer's Report. We had plans to re-visit Brandan and Elder again but George Dybowski changed our plan. We took a road test and he thoroughly and patiently explained the merits of the Fusion. We found him to be very professional without exerting any pressure. He offered us a reasonable deal which after deliberation we agreed upon. Helped us with the paperwork including the loan application and his courtesy continued until we drove off in our new Fusion. George made all of this a very comforting experience and would highly recommend him to potential buyers. More

Andy listened to what features and style of vehicle I was interested. He found it and emailed me with the vehicle information so I knew the color and features of my Focus. Andy took the time to show me interested. He found it and emailed me with the vehicle information so I knew the color and features of my Focus. Andy took the time to show me how to use the synch system and set up the features of my focus. This did help me get on the way to personalizing the display and key features. I received a follow up call and email to see how I was enjoying my new focus and whether I had any questions. I am looking forward to continuing my relationship with Parks Ford of Wesley Chapel. Jeff B of Lutz More

I put a request for pricing on the particular vehicle I was interested in on the internet and 15 minutes later my phone rang. Ricky Pritzlaff from Parks Ford of Wesley Chapel set me up for a test drive the was interested in on the internet and 15 minutes later my phone rang. Ricky Pritzlaff from Parks Ford of Wesley Chapel set me up for a test drive the next day. When I arrived, the car was under a tent to keep it cool and was washed and full of fuel. Ricky explained the workings of the new My Touch and all the other features. I took the car for a test drive and when we returned he gave me a great price for the vehicle. More

We all know and have horror stories about car dealerships and at the top of the list is the SALES Rep! We'd rather have a root canal without the Novocain then to have to make a deal on a new vehicle. Of co and at the top of the list is the SALES Rep! We'd rather have a root canal without the Novocain then to have to make a deal on a new vehicle. Of course next to a house, this is one of the most expensive of the average person's purchases and should be a pleasant one. Well, I have been dealing with Parks (Heritage) Ford of Wesley Chapel and its various serves since 2002. Every experience has been a pleasant one. I have Never had even an inkling of a negative with the staff at this business. I can't say enough GOOD about this and previous experiences. Everyone is extremely helpful, pleasant, patient, fair and knowledgeable. When I say everyone, I am including all of the personnel in the background that the customer rarely sees. It takes a TEAM to make things happen and this dealership most certainly maintains that. I want to Thank You for my most recent new vehicle deal and all of the previous experiences. I'm loving my brand new red Focus! OK-off my soapbox! More

My visit with parks was great everyone was very helpful and very knowledgable, was not sure if i wanted to buy or not but when i was done i was the proud owner of o for fusion 2012 thank you so much for a and very knowledgable, was not sure if i wanted to buy or not but when i was done i was the proud owner of o for fusion 2012 thank you so much for a FANTASTIC experiance!!!!! More

I have always been skeptical of car dealerships. When I went to Parks Ford my battle armor was on and I was ready to deal with the price "haggling" games. To my surprise this place wasn't at all what I exp went to Parks Ford my battle armor was on and I was ready to deal with the price "haggling" games. To my surprise this place wasn't at all what I expected. The staff was so friendly and accommodating. Our salesman, Jimmy Dennis was so upfront and honest with us, and helped us find exactly what we were looking for within our price range. Had he been a "typical" pushy car salesman I would've left frustrated and unaccomplished. Instead, he was extremely nice, polite, and knowledgeable. He assisted us professionally, and then transitioned us over to Duber Garzon to finalize the paperwork. He too was personable and made us feel like he valued our business. I thoroughly enjoyed my car shopping experience today and I'm so glad I got to drive off the lot in the perfect car! More

I went in knowing what I wanted. We went over the options and the dealer found a version of the car I wanted and had it delivered to the dealership. The Ford X pricing made if very easy since there options and the dealer found a version of the car I wanted and had it delivered to the dealership. The Ford X pricing made if very easy since there really wasn't any negotiating. Overall a pleasant experience. More