Parks Ford of Wesley Chapel

Dear Dealership Owner, Since 1970 I have owned 9 Ford Dear Dealership Owner, Since 1970 I have owned 9 Ford products (trucks/cars,new/preowned).With the exception of a 1981 Escort I would consider very Dear Dealership Owner, Since 1970 I have owned 9 Ford products (trucks/cars,new/preowned).With the exception of a 1981 Escort I would consider very satisfied. Last week I(with my wife) purchased a 2012 Fiesta. Our decision to trade that day was totally influenced by the knowledgeable salemanship and the internet communication by Will Bozeman. Also we would give honorable mention to Duber Garzon (Business Manager).We appreciated his friendly,expert no hassle credit research and arrangement. My wife and I will certainly reccommend this sales team at Parks Ford. My wife has already received several positive parking lot comments about our "Cute Little Fiesta". Thanks again, Lamont/Nancy Richardson More

Great customer service!! Salesman was great but the finance manager Paul Stokes definately knew his stuff. He had my wife and I in and out with the best deal we could find around. Great experience all finance manager Paul Stokes definately knew his stuff. He had my wife and I in and out with the best deal we could find around. Great experience all the way around!! More

We had no idea we would be leaving the dealership with a different vehicle. Kevin was very convencing that we would be better off in our new 2010 Fusion. We love the vehicle and have done business with th different vehicle. Kevin was very convencing that we would be better off in our new 2010 Fusion. We love the vehicle and have done business with this dealership previously. They are a great bunch of people. More

In the past I have had good dealing with this dealer, and I have bought 3 cars there. But for an oil change, i was disappointed, twice. The first time I left the truck, they did the oil change and told me I have bought 3 cars there. But for an oil change, i was disappointed, twice. The first time I left the truck, they did the oil change and told me they would top off my exhaust. fluid. They did not do the exhaust fluid, and two days later the alarm went off saying I was low. This time I waited for the truck. It took close to an hour in the shop. I find that ridiculous when they know the customer is waiting. If Jerrys Quick Lube can run me through in 15-20 minutes, do a good job, and sell me quality oil and filters, why cant my Ford dealer where I prefer to get the work done? So in this case they are not cheaper, better, or faster! THere is room for improvement in this area. More

Frank was great, he took the hassel out of buying a new van, he had everything ready for me when i arrived at the store. i would buy from him again van, he had everything ready for me when i arrived at the store. i would buy from him again More

This is my 2nd King Ranch Expedition & is all I will purchase in the future as the comfort of the vehicles is surpassed by any other vehicles I have previiously owned. The sales team that you have at Pa purchase in the future as the comfort of the vehicles is surpassed by any other vehicles I have previiously owned. The sales team that you have at Park Ford of Wesley Chapel did an excellent job meeting my expectations on my new vehicle. Kevin Sawyer, Terry Mullane & Paul in your finance dept. were very informative as well as thourogh to handle my every need. I purchased a new Lincoln MKX for my wife from Terry Mullane 8 months ago(she love's it) and I will continue to purchase a new truck every 3-4 years prior to 60,000 miles & look forward to once again working with your team! Sincerely, Rick Karleskint More

From the start to finish of purchasing our new Explorer the customer service was of the highest quality. We were not put under any undue pressure to buy a vehicle by Frank Lacey (the sales consultant) and the customer service was of the highest quality. We were not put under any undue pressure to buy a vehicle by Frank Lacey (the sales consultant) and he worked hard to find the right vehicle meet the various requirements we had for the vehicle we wanted. Nothing was too much trouble for him throughout the process. He was by far the best salesperson we dealt with in our car buying process which involved visiting several different car dealers. All the personnel we dealt with went out of their way to be helpful to my wife and I and even the touchy process of negotiating the price was handled very professionally and with a bias toward the customer we felt. I would most certainly recommend Parks Ford to friends and it is my intention to have my car serviced at this dealership where I am sure the service will be equally excellent. Eric Beaumont More

I was traveling North on 275 when my 2005 F-150 FX4 started to buck & heave & the yellow dashboard light came on & showed it was my electronic throttle control.I called my Ford dealer where I purchased started to buck & heave & the yellow dashboard light came on & showed it was my electronic throttle control.I called my Ford dealer where I purchased this truck & just had it serviced for a rough idle & missing in mostly O.D.at low rpm's.They gave me your address and you helped me through a tough spot,I have been having trouble with this for 21/2yrs,you were able to fix it.I wish that I lived closer cause I would buy my next vehicle from you.I would like to say Thank You for helping on a Saturday like you did. More

Will Bozeman and all his staff at Parks Wesley Chapel Ford made the acquisition of our new 2012 Explorer very simple. Very sales professional experience. Ford made the acquisition of our new 2012 Explorer very simple. Very sales professional experience. More

Frank Lacey came out to great us as soon as my wife and I arrived at the dealership. We discussed our desire to look at a 2012 Ford Explorer with a pecan leather interior. He knew just where such a vehicle w arrived at the dealership. We discussed our desire to look at a 2012 Ford Explorer with a pecan leather interior. He knew just where such a vehicle was on their new car lot and we were off and test driving it within minutes. We also asked about the 2012 Ford Edge and the differences between the two vehicles. Frank explained in detail the comparative differences and took us to an Edge with the color combination that we wanted. After a test drive of the 2012 Edge Limited, we decided that was was we wanted. Frank then worked with us to negotiate a trade-in price for our vehicle and very efficiently helped us through the initial paper work. He then introduced us to the Business Manager, Duber Garzon, who assisted us with the remainder of the documentation. Throughout the entire sales transaction Frank was extremely helpful and highly professional including a very thorough demonstration of all the electronic features the Edge offers. We rate the Park Dealership and Frank Lacey a well deserved (5) because they have been great to do business with. Doug & Mary Ann Crandall Caneadea, NY More