Parks Ford of Wesley Chapel

My service advisor, John Kidd, makes sure all my concerns are resolved. Even when any issues arise (vehicle not ready when it was promised), he makes sure I’m taken care of. are resolved. Even when any issues arise (vehicle not ready when it was promised), he makes sure I’m taken care of. More

Best car buying experience ever! Everyone is professional, knowledgeable, courteous, and genuine. Don’t go anywhere else. Everyone is professional, knowledgeable, courteous, and genuine. Don’t go anywhere else. More

JJ Rivera helped us look at several Explorers and worked with us to find the best one for us. with us to find the best one for us. More

Every one was very kind and professional. I wish we could have made a deal. I really liked the 2015 Honda Odyssey. Can't remember who the salesperson was. I wish we could have made a deal. I really liked the 2015 Honda Odyssey. Can't remember who the salesperson was. More

Service department is terrific. Staff is efficient and courteous and always get my vehicle done ahead of schedule. I recommend Staff is efficient and courteous and always get my vehicle done ahead of schedule. I recommend More

My service advisor was Cynthia. She was outstanding, professional and friendly. I had scheduled at least two weeks prior to December 28 for a diagnostic on my car. The work was She was outstanding, professional and friendly. I had scheduled at least two weeks prior to December 28 for a diagnostic on my car. The work was completed by December 30th. I was not informed initially that the car would be in the shop up to 48 hours. The service advisor did provide a loaner car at no cost (when I asked). I understand the delay in getting the work done, but should have been notified when scheduling an appointment. More

Diagnose the problem quickly, and made repairs in a timely manner. The initial repair was a very major repair, and he sick repair was moderate, and in both cases they were done very well to this point timely manner. The initial repair was a very major repair, and he sick repair was moderate, and in both cases they were done very well to this point, and again in a timely manner. My service representative Isaiah is a true professional and make sure the job is getting done right and on time. More

Thank you Martel ! for a professional , friendly, efficient truck buying experience. Came in with my son to view and test drive a slightly used F-150 XL I saw on intern for a professional , friendly, efficient truck buying experience. Came in with my son to view and test drive a slightly used F-150 XL I saw on internet. Traded in my old F-150 for a decent price , negotiated for a better offer, and left in my new truck, completely satisfied. Great job, Martel .1 More

Went in today to get my 2020 explorer serviced for computer issues. Decided to take a look around in the lot and was approached by Martel. Super nice and very informative without the pushy sales tacti computer issues. Decided to take a look around in the lot and was approached by Martel. Super nice and very informative without the pushy sales tactics. Needless to say I took my car in to get fixed and decided to buy a new one. Very pleased with the experience! More

This is a Clean efficient service area well run dealership. John very helpful and knowledgeable dealership. John very helpful and knowledgeable More