Parks Ford of Wesley Chapel

My Ford F150 is the second vehicle I have purchased from this dealer. Both deals were very good and we have been very satisfied with the purchases. The first was a Freestare van that we had for 6 years. T this dealer. Both deals were very good and we have been very satisfied with the purchases. The first was a Freestare van that we had for 6 years. The service over the years was exceptional and the service rep that I worked with, Alen Sarne always took care of every thing that I needed. I feel very confident that I will have the same experienc with my new F150. The sales rep that we worked with, Frank Lacey, was very good at explaining the F150 to us and was a big help in making our decision to buy the F150. I would most certainly recommend this dealership. More

We had a great experience with Parks Ford. They worked with us on everything, and we got a great car to boot. Rick Pritzlaff was wonderful to work with and very easy going. I never felt pressured at all. with us on everything, and we got a great car to boot. Rick Pritzlaff was wonderful to work with and very easy going. I never felt pressured at all. Duber Garzon helped us get our financing in order and worked with us on everything. We were lucky to work with him. Will Bozeman was easy to work with. We had to drive up from St Petersburg, got caught in rush hour traffic, and we arrived really late. He was super patient with us and stayed late with no problem. This purchase was definitely worth the drive! Thanks! And we're really happy with our Taurus X! More

I have been a service customer of this dealership for the last 5 years. I used to bounce around to whichever dealership was near my travels when I need service, but not any more. This dealerships service dep last 5 years. I used to bounce around to whichever dealership was near my travels when I need service, but not any more. This dealerships service department, and my service consultant Alan have treated me so well, and so fairly, that they do all my service. The necessary repairs, and prices are explained in advance, and I've never experienced any surprise repairs, or add on charges. When I have a question or concerns and I'm on the road, I call Alan, or if he's not in, someone else from service listens and advises me on what I need to do. Today I came in for a major sevice, Alan jumped right on it, they gave me a rental and the car/truck was in and out about 20 minutes earlier than estimated. More

Over the years we havebought probably 20 vehicles from Al.We trust Al & the Ford/Lincoln/Mercury products so much we don't shop anywhere else. Al.We trust Al & the Ford/Lincoln/Mercury products so much we don't shop anywhere else. More

I have always been pleased to work with Frank Lacey....my husband and my son have also purchased vehicles from him and were also complimentary. Frank is courteous, conscientious, and does not push the sale. husband and my son have also purchased vehicles from him and were also complimentary. Frank is courteous, conscientious, and does not push the sale. He is realistic about finances and he does as much "prep" work as possible through phone calls, e-mail, etc. This saves time because when the appointment arrives, we all have had time to think about what we want, what is available, and what to expect about the financial aspect. He always answers responds promptly to phone calls / e-mails. Frank Lacey is definitely an asset to the dealership. More

Dear Dealership Owner, Since 1970 I have owned 9 Ford Dear Dealership Owner, Since 1970 I have owned 9 Ford products (trucks/cars,new/preowned).With the exception of a 1981 Escort I would consider very Dear Dealership Owner, Since 1970 I have owned 9 Ford products (trucks/cars,new/preowned).With the exception of a 1981 Escort I would consider very satisfied. Last week I(with my wife) purchased a 2012 Fiesta. Our decision to trade that day was totally influenced by the knowledgeable salemanship and the internet communication by Will Bozeman. Also we would give honorable mention to Duber Garzon (Business Manager).We appreciated his friendly,expert no hassle credit research and arrangement. My wife and I will certainly reccommend this sales team at Parks Ford. My wife has already received several positive parking lot comments about our "Cute Little Fiesta". Thanks again, Lamont/Nancy Richardson More

Great customer service!! Salesman was great but the finance manager Paul Stokes definately knew his stuff. He had my wife and I in and out with the best deal we could find around. Great experience all finance manager Paul Stokes definately knew his stuff. He had my wife and I in and out with the best deal we could find around. Great experience all the way around!! More

We had no idea we would be leaving the dealership with a different vehicle. Kevin was very convencing that we would be better off in our new 2010 Fusion. We love the vehicle and have done business with th different vehicle. Kevin was very convencing that we would be better off in our new 2010 Fusion. We love the vehicle and have done business with this dealership previously. They are a great bunch of people. More

In the past I have had good dealing with this dealer, and I have bought 3 cars there. But for an oil change, i was disappointed, twice. The first time I left the truck, they did the oil change and told me I have bought 3 cars there. But for an oil change, i was disappointed, twice. The first time I left the truck, they did the oil change and told me they would top off my exhaust. fluid. They did not do the exhaust fluid, and two days later the alarm went off saying I was low. This time I waited for the truck. It took close to an hour in the shop. I find that ridiculous when they know the customer is waiting. If Jerrys Quick Lube can run me through in 15-20 minutes, do a good job, and sell me quality oil and filters, why cant my Ford dealer where I prefer to get the work done? So in this case they are not cheaper, better, or faster! THere is room for improvement in this area. More