Parks Ford of Wesley Chapel

This dealer went out of their way to find us a Ford Transit XLT Wagon in silver after all of the other dealers we called would only talk to us if we were interested in their in-stock vehicles. We went Transit XLT Wagon in silver after all of the other dealers we called would only talk to us if we were interested in their in-stock vehicles. We went to see them and they had the vehicle in their lot the next day after having to go 135 miles to pick it up. This is what customer care is all about. More

I have been an owner of Ford automobiles for over 50 years and have during that period of time dealt with many dealership service departments. Consequently, I normally have had my service work done at a years and have during that period of time dealt with many dealership service departments. Consequently, I normally have had my service work done at an independent garage. Moving to Florida last year, I initially went to Heritage (now Parks) Ford for service and was very pleased with the response of the service rep. Brent Thirkill. Subsequently in August, we purchased a 2012 Focus from Parks and have had a number of occassions to deal with Brent concerning service matters. He has bent over backwards to assist my wife with a very special problem concerning a keyless entry problem and taking care of normal service needs for our two Ford vehicles. We have found him not only very competent concerning service matters but professional with a warmth. It is because of Brent that we were encouraged to purchase our 2012 Focus from Park Motors but also to use the dealers service department for our service needs. We consider Brent to be a friend as well as the service rep we want to deal with and have recommended him to others when the occassion presents itself. You have a great empoyee in this young man. Wesley Mollard More

George was very patient and friendly as I made my decision to buy a car. I appreciate his willingness to let me consider the information and come back at my convenience. decision to buy a car. I appreciate his willingness to let me consider the information and come back at my convenience. More

My experience with the salesman, Jim Wood, was very pleasurable. He is extremely professional, and tried to accommodate me in every way he could. Jim went above and beyond to ensure my needs were met pleasurable. He is extremely professional, and tried to accommodate me in every way he could. Jim went above and beyond to ensure my needs were met and I obtained a fair deal. More

Mr.Sawyer (Sales person) was very friendly and knowledgeable pertaining to the 2013 Explorer features, especially on the "MY FORD TOUCH". He explained all the unique features on this system. Pleas knowledgeable pertaining to the 2013 Explorer features, especially on the "MY FORD TOUCH". He explained all the unique features on this system. Please thank Mr. Sawyer for us. More

Frank was very helpful throughout the buying process. He worked hard to meet all our requirements and we would definitely include him in our next buying experience. worked hard to meet all our requirements and we would definitely include him in our next buying experience. More

The staff at Parks Ford of Wesley Chapel was very friendly and efficient. All of the paperwork was completed in an efficient and timely manner and I did not feel pressured to incur any extra charges friendly and efficient. All of the paperwork was completed in an efficient and timely manner and I did not feel pressured to incur any extra charges for warranties and special offers. More

My experience was dramicly improved. Jennifer stayed on top of the situation and dealership exceeded my expectations 100 times over. The extra care and commitment to a long time customer was greatly apprec top of the situation and dealership exceeded my expectations 100 times over. The extra care and commitment to a long time customer was greatly appreciated. More

Nice truck. I think I'll like it. Well, all except how much new vehicles cost these days. The prices can be fairly frightening. Good dealing with Kevin Sawyer. He was attentive without being overbea much new vehicles cost these days. The prices can be fairly frightening. Good dealing with Kevin Sawyer. He was attentive without being overbearing, which is a delicate balance in the sales field. He offered all the help and information I needed to make this buying decision. Byron Guyer More

First I'd like to thank you at PARKS FORD. I goggled all the ford stores in the area and choose Parks for my first stop. The first two minutes there I knew if deal was good no need to cruise. I't started wi the ford stores in the area and choose Parks for my first stop. The first two minutes there I knew if deal was good no need to cruise. I't started with Kevin and his unrentless to see all ?'s got answered. He's ford savey and polite. He walked me through the entire deal. Rich Dearborn gave me a no walk deal on my trade and thenthank me,WOW, never before has that happen. Financing was geat also, Paul knows how to get you in and out fast leaving no stones unturned. I'VE bought several cars over the years and after leaving Paul's office I wasn' frustrated, first time. Once again,thanks,my escape is great. See ya in five years. SEMPER FI. More