Parks Ford of Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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The salesman and his financial person were very good to us. They explained everything that we needed and also some things that we already knew. They provided us with water and coffee and went out of their us. They explained everything that we needed and also some things that we already knew. They provided us with water and coffee and went out of their way to do whatever they could (except pay for the new car). After all was said and done, I would recommend this dealership and sales-people to everyone I know. More
Freindly, proffessional, & proximity. I was surprised how fast the whole process was, much quicker, than any experience, I have had in the past. Very happy with overall process. how fast the whole process was, much quicker, than any experience, I have had in the past. Very happy with overall process. More
Mr. Lacey was friendly and courteous. He was very professional and knowledgeable about the vehicle we purchased and we felt we were in very good hands. I would recommend Parks Ford (and especially M professional and knowledgeable about the vehicle we purchased and we felt we were in very good hands. I would recommend Parks Ford (and especially Mr. Lacey) to my colleagues, family, and friends when they are in the market to purchase a car. Mr. Lacey followed up the purchase with a phone call just to see if everything was ok; I appreciated his concern. More
We have been a customer of this dealership for over 10 years. We have purchased other vehicles from Frank Lacey and have been very satisfied with the service he as provided us. He is patient, knowledgeabl years. We have purchased other vehicles from Frank Lacey and have been very satisfied with the service he as provided us. He is patient, knowledgeable and very professional. We know when our vehicles need service their Service Department will get the job done right the first time. Rich Dearborn and his F&I staff took care of all the paperwork and made the process painless. More
Although during the course of this transaction I went through three internet managers. The sales team at Parks ford made the transaction seemless. Jason Andrzejewski although new to this deal was helpful through three internet managers. The sales team at Parks ford made the transaction seemless. Jason Andrzejewski although new to this deal was helpful. With George Dybowski really going all the way to make the final transaction easy. George also was so helpful in explaining how to use all the functions of the sync system including syncing my smartphone and showing me how to use the right commands to activate the system set up the garage door opener etc. Duber Garzon was also very helpful in the actual transaction and explaining the extended warranty. More
As someone who spent over twenty years in sales, product As someone who spent over twenty years in sales, product knowledge is extremely important as is a proper follow up. Jim, Jason and Duber were all As someone who spent over twenty years in sales, product knowledge is extremely important as is a proper follow up. Jim, Jason and Duber were all not only knowledgeable, but very well prepared and a pleasure to do business with. It was also obvious from the moment I arrived on the lot that teamwork is a part of the organization and this too is another element to an effective sales team. This vehicle purchase was number thirteen in the last twenty years and it was by far the best buying experience. Please thank all three gentlemen for making this car buying experience the best. More
Many many thanks to Jim Wood & Rich Dearborn for making my car dreams come true! These gentlemen went ABOVE and BEYOND for us. From the time we stepped onto the lot Jim Wood was helpful, knowledge making my car dreams come true! These gentlemen went ABOVE and BEYOND for us. From the time we stepped onto the lot Jim Wood was helpful, knowledgeable, courteous, friendly, professional and most of all, patient. Jim quickly became someone we will deal with in the years to come. Thanks Parks Ford Team for everything! We'll be back when we're ready for our next vehicle, you've earned a loyal customer in us! Tommy & Kelly Thompson More
ALL THE STAFF AT PARKS FORD IS VERY HEPLFUL AND PROFESSIONAL IN EVERY WAY. DUBER ANSWERED ANY AND ALL QUESTIONS I HAD AND MADE IT VERY EASY TO GET MY EXTENED WARRANTY FOR MY TRUCK. PROFESSIONAL IN EVERY WAY. DUBER ANSWERED ANY AND ALL QUESTIONS I HAD AND MADE IT VERY EASY TO GET MY EXTENED WARRANTY FOR MY TRUCK. More
This is the second vehicle I have purchased from Parks Ford of Wesley Chapel. Both times my sales associate was Frank Lacey. His honesty and knowledge of the product is outstanding. I did look at other ma Ford of Wesley Chapel. Both times my sales associate was Frank Lacey. His honesty and knowledge of the product is outstanding. I did look at other makes and models when shopping for this vehicle. I also looked at a Fusion at another dealership. The dealership was closer to my house. It seemed that the sales associates did not know their product and just wanted the sale. Frank Lacey was extremely friendly and polite. He even laughed at my bad jokes. Frank Lacey kept checking in on us as we waited for the "numbers to be run," and didn't just let us sit there wondering. I would recommend Frank Lacey to anybody looking for a new vehicle. Our finance guy was Paul Stokes. He was very helpful in assisting us in making an informed decision on which path we should go. His knowledge of the products available and his ability to tell us which interest rate with the available incentives would be better for us was truly helpful. I would recommend Parks Ford of Wesley Chapel to anyone, even if it means driving a little ways. More
I had an issue with my truck. I was having trouble getting the service department to call me back. I was able to contact the Customer Relations Mgr. and she was able to get my issue resolved. If you getting the service department to call me back. I was able to contact the Customer Relations Mgr. and she was able to get my issue resolved. If you have any issues and you feel like you are not getting anywhere contact the Customer Relations Mgr. If you are resonable with your request she will be able to help you. More