Parks Ford of Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Jason is a professional who was vey responsive to my internet request and all my questions. He exceeded my expectations. Duber reviewed and explained my finance options. He also did a great job. internet request and all my questions. He exceeded my expectations. Duber reviewed and explained my finance options. He also did a great job. More
We purchased a new car for our daughter through Frank Lacey and financed the vehicle through our credit union, which made the purchasing process a breeze. Frank was an absolute pleasure! He was friendly Lacey and financed the vehicle through our credit union, which made the purchasing process a breeze. Frank was an absolute pleasure! He was friendly, courteous, informative and most importantly to us, he was not pushy. Rich Dearborn, the General Sales Manager and Duber Garzon, the Finance Manager, were also very kind during the process. Overall, the car buying experience was a very pleasant one, and we wouldn't hesitate to purchase another vehicle from Frank sometime again in the future. More
When I arrived at the dealership I was very quickly greated by my salesman. I told him what I thought I wanted and in less than an hour I was able to decide on a vehicle and they found the color I want greated by my salesman. I told him what I thought I wanted and in less than an hour I was able to decide on a vehicle and they found the color I wanted. They added the "extras" and I was able to pick the car up in less than two days. Jim spent some good quality time with me showing me how things worked. He as well as some of the other team went out of their way to make the process convenient and easy for me. More
Bought a used vehicle here. This particular vehicle is a used Cadillac SRX, 2005 model. It had approximately 88,000 miles on it when I purchased it. It now has approximately 92,000 miles on it. Within a used Cadillac SRX, 2005 model. It had approximately 88,000 miles on it when I purchased it. It now has approximately 92,000 miles on it. Within a 4,000 mile time period, I have had to have over $2,400 in engine work done to the vehicle. This is due to a broken engine mount, bad plugs and engine coil replacements from cracking. I traded in a vehicle & handed the dealership over a $9,000 personal check in order to obtain this car and I have been rewarded with being stranded out of town twice in the last 3 months. I even had a meeting with one of the sales managers before purchasing with how the dealership only sells quality used vehicles. I understand there are risks with any used car purchase but my thought was buying from a reputable dealership was a safer beat. Obviously I was wrong. More
I came in to test drive a vehicle & ended up wth a completely different one. Frank listened well found a used car that fit my needs. He was knowledgeable & good at showing the different features. I completely different one. Frank listened well found a used car that fit my needs. He was knowledgeable & good at showing the different features. I am very happy with my purchase & and with the service at this dealership. More
Everyone at Parks Ford was wonderful, helpful and always smiling. They had the car we were interested in ready and waiting...The salesman, Jim Wood, had all the answers and made sure that we were 100% sati smiling. They had the car we were interested in ready and waiting...The salesman, Jim Wood, had all the answers and made sure that we were 100% satisfied. Jim made sure to SYNC the car to the bluetooth on my cell phone and showed us how to operate it before we left. Mr. Garzon was quick and thorough with the required final paper signing procedures. He had the tag transfer completed even though we did not trade our old vehicle in. All we had to do, literally, was drive the vehicle home, then notify our insurance company. We are extremely pleased with the entire purchase process and will highly recommend Parks Ford to nayone looking to purchase a vehicle. More
We stopped in to see what was new as our lease was ending on our Edge. We saw the new 2013 Escape and loved it. David greeted us with a welcoming smile and helped us negotiate a new lease. David has a bri on our Edge. We saw the new 2013 Escape and loved it. David greeted us with a welcoming smile and helped us negotiate a new lease. David has a bright future selling cars. He has the personality to make anyone want to buy a car from him, he is just so nice. We were also very pleased to work with Duber, Shane and Paul. You have an amazing Customer Service Team. We really liked walking to Duber's office, he had a smile for everyone he met and was very positive to his coworkers. We have leased our last two Edge's from Park's Ford and will remain loyal customers. Good work everyone!!! More
If I could give a higher grade than 5 I would. Best price, clearly marked with no surprises when we got to the finance room. No pressure from the salesman or the finance man. The truck is like new the price, clearly marked with no surprises when we got to the finance room. No pressure from the salesman or the finance man. The truck is like new the one minor issue is quickly being taken care of with no hassles. And we get a loaner car while it is being worked on. I haven't had that luxury in years. The salesman was ready for me when I arrived and the finance man was ready and fast. We were in and out in our new truck in no time. I highly recomend Parks to anyone who is ready for a refreshing change in buying a vehicle! More
The staff at Parks Ford were very friendly and accommodating. I was able to trade vehicles without any haggling. I received the best customer service of any car buying experience that ever had. accommodating. I was able to trade vehicles without any haggling. I received the best customer service of any car buying experience that ever had. More
I would like to thank David Neale for his wonderful professionalism and salesmanship that he displayed during my great purchasing experience at Parks Ford. I am really enjoying the new F-150 including professionalism and salesmanship that he displayed during my great purchasing experience at Parks Ford. I am really enjoying the new F-150 including all of it's many bells and whistles. I look forward to may years of service from this vehicle, and look forward to conducting business with David Neale and Parks Ford in the future. I will most definitely refer anybody that I know, that is looking to purchase a new vehicle to go by Parks Ford and experience the great Ford vehicles and exceptional sales staff there. Sincerely, Gary Kromer Tampa, FL. More