Parks Ford of Wesley Chapel

We had a wonderful time buying our new Fords. We came in with specific needs and they simply took care of them. My wife was so thankful to Frank for making her car buying experience feel easy. Thanks! with specific needs and they simply took care of them. My wife was so thankful to Frank for making her car buying experience feel easy. Thanks! More

Frank was very friendly and knowledgeable about the vehicle we purchased. The finance department gave us a great deal on our financing. We would definitely return to this dealer again. vehicle we purchased. The finance department gave us a great deal on our financing. We would definitely return to this dealer again. More

All agreed to items were meet (Frank Lacey work continued after normal work hours) - I was shown the dealership including service. I feel like I feel like I was treated like one of the Park family. After mee after normal work hours) - I was shown the dealership including service. I feel like I feel like I was treated like one of the Park family. After meeting the service team I think they will provide qualty service. To give a 10pt. rating to my service is not enough so I will give it 10++++ rating More

We needed a 3rd vehicle since we have a working teenager (16 1/2 yrs old). We have been sharing 2 vehicles for almost a year to save money. Financially, this is not a slam dunk for us, and I am working an (16 1/2 yrs old). We have been sharing 2 vehicles for almost a year to save money. Financially, this is not a slam dunk for us, and I am working an extra weekend each month to pay for the vehicle, so my daughter can save all of her income for college. George worked very hard to understand my situation and was EXTREMELY patient in helping me understand buying vs leasing, residuals, etc. Once he knew the goal, he put me and the vehicle together. I had a lot of questions. I work in medicine, I don't know cars, I don't know car sales. He gave me his cell phone, left messages for me, took before and after work calls from me, answered every little question, and simply did what it took to help us out. He was 100% available. The day of pick up was a Friday evening and I had to come in after work. Nobody wants to stay late on a Friday, but Paul and George worked together to get it done. George gave us an "orientation class" on the vehicle while Paul started the paperwork. Paul was friendly, straightforward and concise with all explanations of what we were signing. I have to stay late at work too sometimes and I hope I display an attitude of customer service to my patients as well as these two gentlemen did. THANK YOU!! I love the new car and will undoubtedly be back to lease/purchase again! Sincerely, Carol C. Paul New Tampa More

Jason Andrzejewski was going out of his way to get me the right vehicle. Rich Dearborn introduced himself at my arrival and made sure i felt comfortable. Paul Stokes arranged for the right financing. right vehicle. Rich Dearborn introduced himself at my arrival and made sure i felt comfortable. Paul Stokes arranged for the right financing. More

Everyone at Parks Ford is very friendly and helpful! Kevin was extremely helpful in getting me exactly the car that I wanted at the best deal! Kevin was extremely helpful in getting me exactly the car that I wanted at the best deal! More

Like to thank Alan for taking the time and having one of the service techs which I can not remember his name, to look at my Focus that has seem to have sprung a coolant leak while picking my new F150 up on the service techs which I can not remember his name, to look at my Focus that has seem to have sprung a coolant leak while picking my new F150 up on Saturday. The Tech toke the time to show me the leak was able to make it back to Orlando with no problems. Kevin knows his product, sync genius he could show some of our sale guys a thing or two. Kevin also saw me looking under the hood of the Focus and got me in hooked up with Alan to get the car looked at. Maybe should have just brought two new cars home with me. Thanks again, Marc Kinley More

On July 15, we came in an hour before closing because we had spent all day at other dealerships. We new what we wanted and the prices of each car. Rick was very patient with us through the process and rich had spent all day at other dealerships. We new what we wanted and the prices of each car. Rick was very patient with us through the process and rich offered us the best price he could for what we were looking for on the edge sport. Paul did an excellent job with getting the best finance offer for us. Customer service was superb and very accommodating! Made dreadful car shopping a pleasure! More

Kevin Sawyer and the team at Parks Ford Wesley Chapel were fantastic. They made the process of buying a replacement vehicle for our daughter remotely easy and comfortable. They provided us all the inform were fantastic. They made the process of buying a replacement vehicle for our daughter remotely easy and comfortable. They provided us all the information we needed to make an informed decision on choice of vehicle and made sure that all of our needs were met perfectly and swiftly. Great team and great people! More

I called the dealership on Saturday and made my appointment for Sunday to come in to look at a vehicle they had on the lot. I let them know that I would be driving 2hrs to the dealership. Upon ar appointment for Sunday to come in to look at a vehicle they had on the lot. I let them know that I would be driving 2hrs to the dealership. Upon arriving to the dealership, I was greeted by a friendly sales man. I told him I had an appointment with Rich to look at a specific car. About 5 minutes later he comes walking back to let me know they SOLD the vehicle. Which I understand that they can not hold cars for you, but a phone call would have been really nice. Rich couldn't even come tell me himself. So not only did I waste a total of 4 hours driving there and back for nothing, I put an extra 240 miles on my vehicle I was hoping to trade in. Oh, lets not forget about the money I spent in gas driving there and back. I was so frustrated when I left, I called to talk to Rich. He gave me no apology and a ton of excuses. I will never go there EVER again and would not recommend them to anyone. More