Parks Ford of Wesley Chapel

Many many thanks to Jim Wood & Rich Dearborn for making my car dreams come true! These gentlemen went ABOVE and BEYOND for us. From the time we stepped onto the lot Jim Wood was helpful, knowledge making my car dreams come true! These gentlemen went ABOVE and BEYOND for us. From the time we stepped onto the lot Jim Wood was helpful, knowledgeable, courteous, friendly, professional and most of all, patient. Jim quickly became someone we will deal with in the years to come. Thanks Parks Ford Team for everything! We'll be back when we're ready for our next vehicle, you've earned a loyal customer in us! Tommy & Kelly Thompson More

ALL THE STAFF AT PARKS FORD IS VERY HEPLFUL AND PROFESSIONAL IN EVERY WAY. DUBER ANSWERED ANY AND ALL QUESTIONS I HAD AND MADE IT VERY EASY TO GET MY EXTENED WARRANTY FOR MY TRUCK. PROFESSIONAL IN EVERY WAY. DUBER ANSWERED ANY AND ALL QUESTIONS I HAD AND MADE IT VERY EASY TO GET MY EXTENED WARRANTY FOR MY TRUCK. More

This is the second vehicle I have purchased from Parks Ford of Wesley Chapel. Both times my sales associate was Frank Lacey. His honesty and knowledge of the product is outstanding. I did look at other ma Ford of Wesley Chapel. Both times my sales associate was Frank Lacey. His honesty and knowledge of the product is outstanding. I did look at other makes and models when shopping for this vehicle. I also looked at a Fusion at another dealership. The dealership was closer to my house. It seemed that the sales associates did not know their product and just wanted the sale. Frank Lacey was extremely friendly and polite. He even laughed at my bad jokes. Frank Lacey kept checking in on us as we waited for the "numbers to be run," and didn't just let us sit there wondering. I would recommend Frank Lacey to anybody looking for a new vehicle. Our finance guy was Paul Stokes. He was very helpful in assisting us in making an informed decision on which path we should go. His knowledge of the products available and his ability to tell us which interest rate with the available incentives would be better for us was truly helpful. I would recommend Parks Ford of Wesley Chapel to anyone, even if it means driving a little ways. More

This dealer went out of their way to find us a Ford Transit XLT Wagon in silver after all of the other dealers we called would only talk to us if we were interested in their in-stock vehicles. We went Transit XLT Wagon in silver after all of the other dealers we called would only talk to us if we were interested in their in-stock vehicles. We went to see them and they had the vehicle in their lot the next day after having to go 135 miles to pick it up. This is what customer care is all about. More

I have been an owner of Ford automobiles for over 50 years and have during that period of time dealt with many dealership service departments. Consequently, I normally have had my service work done at a years and have during that period of time dealt with many dealership service departments. Consequently, I normally have had my service work done at an independent garage. Moving to Florida last year, I initially went to Heritage (now Parks) Ford for service and was very pleased with the response of the service rep. Brent Thirkill. Subsequently in August, we purchased a 2012 Focus from Parks and have had a number of occassions to deal with Brent concerning service matters. He has bent over backwards to assist my wife with a very special problem concerning a keyless entry problem and taking care of normal service needs for our two Ford vehicles. We have found him not only very competent concerning service matters but professional with a warmth. It is because of Brent that we were encouraged to purchase our 2012 Focus from Park Motors but also to use the dealers service department for our service needs. We consider Brent to be a friend as well as the service rep we want to deal with and have recommended him to others when the occassion presents itself. You have a great empoyee in this young man. Wesley Mollard More

George was very patient and friendly as I made my decision to buy a car. I appreciate his willingness to let me consider the information and come back at my convenience. decision to buy a car. I appreciate his willingness to let me consider the information and come back at my convenience. More

My experience with the salesman, Jim Wood, was very pleasurable. He is extremely professional, and tried to accommodate me in every way he could. Jim went above and beyond to ensure my needs were met pleasurable. He is extremely professional, and tried to accommodate me in every way he could. Jim went above and beyond to ensure my needs were met and I obtained a fair deal. More

Mr.Sawyer (Sales person) was very friendly and knowledgeable pertaining to the 2013 Explorer features, especially on the "MY FORD TOUCH". He explained all the unique features on this system. Pleas knowledgeable pertaining to the 2013 Explorer features, especially on the "MY FORD TOUCH". He explained all the unique features on this system. Please thank Mr. Sawyer for us. More

Frank was very helpful throughout the buying process. He worked hard to meet all our requirements and we would definitely include him in our next buying experience. worked hard to meet all our requirements and we would definitely include him in our next buying experience. More