Parks Ford of Wesley Chapel

There was no pressure. Will and Carlos understood what I was looking for and the budget I was working within, and worked with me to make it happen. Great car buying experience. was looking for and the budget I was working within, and worked with me to make it happen. Great car buying experience. More

Sales consultant, Frank Lacey, was very professional and helpful. We bought our car on a Friday evening. Frank graciously stayed late to help us with the details of finalizing the purchase. We appreciate helpful. We bought our car on a Friday evening. Frank graciously stayed late to help us with the details of finalizing the purchase. We appreciate his assistance and his pleasant, non-pressure approach. Thanks for a good car buying experience. RJ and Carolyn More

We went to the dealership on a whim and left with a brand new truck! The service was wonderful...my husband and I don't have perfect credit but the team at Heritage went out of their way to get us the new, r new truck! The service was wonderful...my husband and I don't have perfect credit but the team at Heritage went out of their way to get us the new, reliable truck we needed!I usually demand negotiating on asking prices for major purchases...but they worked so hard for us I didn't bother and I was ok with that in the end! I already have recommended Frank to a lady named Josie last week who was looking to buy a new Explorer.She also had another referral for a Jason...so I don't know who worked with her but I know I'll keep recommending Frank as he's been there 9 years and will most likely be there to take care of my customers. (I manage a Great Clips hair salon in Wesley Chapel on Old Pasco & WC Blvd. and deal with hundreds of people every week...everybody always knows my truck...now they'll be looking for my new one! Thanks guys! I'm lovin' my new baby! More

I came into Parks Ford for a Ford Sports Trac which was listed on Auto Trader website, I knew my credit was bad, but figured I would try anyway. Kevin took all my information down, and within minutes they listed on Auto Trader website, I knew my credit was bad, but figured I would try anyway. Kevin took all my information down, and within minutes they had an Approval from one of the finance companies....I now am a proud owner of a Explorer Sports Trac, and on my way to rebuilding my credit again. All the employees at Parks Ford are courteous, and overall No pressue whatsoever. I highly recommend Parks Ford and have told my co-workers about them already. Great Job All!! Thank You....Sharon More

This visit and car buying experience was finally one of the most peaceful and enjoyable and happy experiences my wife and I had buying our vehicle. We will now always return for maintenance and vehicle bu the most peaceful and enjoyable and happy experiences my wife and I had buying our vehicle. We will now always return for maintenance and vehicle buying at Parks Ford. Sincerely Dave and Matel Galloway More

Very Professional and courties staff. We felt very comfortable dealing with George Dybowski. Thanks for the service we received. Will be back to have the vehicle serviced there. All the best. Jeff comfortable dealing with George Dybowski. Thanks for the service we received. Will be back to have the vehicle serviced there. All the best. Jeff & Josie Gray. More

They dealt with us fairly. We hope the car will do as it advertised. We will recommend others to these people. Carlos did a good job with the paperwork. advertised. We will recommend others to these people. Carlos did a good job with the paperwork. More

Lied to me about brand new ford escape titanium breaking when I went to take delivery. They actually broke the dash from the factory and removed the entire screen and modules and installed one from another when I went to take delivery. They actually broke the dash from the factory and removed the entire screen and modules and installed one from another new car. They would have had me sign all the papers to transfer ownership but I said no, I needed to inspect the car. I found out the next day that they had already repaired the brand new car in the morning before it broke again and the removed the center console. When discussed he next day, no one saw that this is an ethical problem, that the customer has a right to know if the brand new car from the factory has been repaired and parts totally replaced. Customer service told me the general manager would not do anything to make it right and they did not offer to find another car. Rich was the only e who said he would lower the price but he said he could not find another loaded out titanium! So much for " I can get the car in 3 days" for you. Very unethical dealership! STAY AWAY! Linda Commons, Esq. 813-679-3181 More

Dear Parks Ford Staff: My experience with Parks Ford and Dear Parks Ford Staff: My experience with Parks Ford and their staff was commendable. The folks were all very friendly and Frank Tracy was a pleasure Dear Parks Ford Staff: My experience with Parks Ford and their staff was commendable. The folks were all very friendly and Frank Tracy was a pleasure to work with. Frank was very knowledgeable with all the equipment and spent as much time as needed to explain the many systems contained in the 2013 Ford Explorer. We are still learning about the car and have relied several times on what we learned from Frank. "GREAT JOB FRANK"! Thanks again Frank, and to all of you at Parks Ford that made our transaction pleasurable. Stay well and we will see you all in 7500 miles. Glenn and Mary Lou Johnson More

By far the best buying experience that i've had. These guys were the most honest and professional sales people that we've ever dealt with. When it comes down to customer service I can without a doubt tell guys were the most honest and professional sales people that we've ever dealt with. When it comes down to customer service I can without a doubt tell you that these guys get it. Thank you to all that we met and dealt with. It was a pleasure. More