Parks Ford of Wesley Chapel

We stopped in to see what was new as our lease was ending on our Edge. We saw the new 2013 Escape and loved it. David greeted us with a welcoming smile and helped us negotiate a new lease. David has a bri on our Edge. We saw the new 2013 Escape and loved it. David greeted us with a welcoming smile and helped us negotiate a new lease. David has a bright future selling cars. He has the personality to make anyone want to buy a car from him, he is just so nice. We were also very pleased to work with Duber, Shane and Paul. You have an amazing Customer Service Team. We really liked walking to Duber's office, he had a smile for everyone he met and was very positive to his coworkers. We have leased our last two Edge's from Park's Ford and will remain loyal customers. Good work everyone!!! More

If I could give a higher grade than 5 I would. Best price, clearly marked with no surprises when we got to the finance room. No pressure from the salesman or the finance man. The truck is like new the price, clearly marked with no surprises when we got to the finance room. No pressure from the salesman or the finance man. The truck is like new the one minor issue is quickly being taken care of with no hassles. And we get a loaner car while it is being worked on. I haven't had that luxury in years. The salesman was ready for me when I arrived and the finance man was ready and fast. We were in and out in our new truck in no time. I highly recomend Parks to anyone who is ready for a refreshing change in buying a vehicle! More

The staff at Parks Ford were very friendly and accommodating. I was able to trade vehicles without any haggling. I received the best customer service of any car buying experience that ever had. accommodating. I was able to trade vehicles without any haggling. I received the best customer service of any car buying experience that ever had. More

I would like to thank David Neale for his wonderful professionalism and salesmanship that he displayed during my great purchasing experience at Parks Ford. I am really enjoying the new F-150 including professionalism and salesmanship that he displayed during my great purchasing experience at Parks Ford. I am really enjoying the new F-150 including all of it's many bells and whistles. I look forward to may years of service from this vehicle, and look forward to conducting business with David Neale and Parks Ford in the future. I will most definitely refer anybody that I know, that is looking to purchase a new vehicle to go by Parks Ford and experience the great Ford vehicles and exceptional sales staff there. Sincerely, Gary Kromer Tampa, FL. More

The salesman and his financial person were very good to us. They explained everything that we needed and also some things that we already knew. They provided us with water and coffee and went out of their us. They explained everything that we needed and also some things that we already knew. They provided us with water and coffee and went out of their way to do whatever they could (except pay for the new car). After all was said and done, I would recommend this dealership and sales-people to everyone I know. More

Freindly, proffessional, & proximity. I was surprised how fast the whole process was, much quicker, than any experience, I have had in the past. Very happy with overall process. how fast the whole process was, much quicker, than any experience, I have had in the past. Very happy with overall process. More

Mr. Lacey was friendly and courteous. He was very professional and knowledgeable about the vehicle we purchased and we felt we were in very good hands. I would recommend Parks Ford (and especially M professional and knowledgeable about the vehicle we purchased and we felt we were in very good hands. I would recommend Parks Ford (and especially Mr. Lacey) to my colleagues, family, and friends when they are in the market to purchase a car. Mr. Lacey followed up the purchase with a phone call just to see if everything was ok; I appreciated his concern. More

We have been a customer of this dealership for over 10 years. We have purchased other vehicles from Frank Lacey and have been very satisfied with the service he as provided us. He is patient, knowledgeabl years. We have purchased other vehicles from Frank Lacey and have been very satisfied with the service he as provided us. He is patient, knowledgeable and very professional. We know when our vehicles need service their Service Department will get the job done right the first time. Rich Dearborn and his F&I staff took care of all the paperwork and made the process painless. More

Although during the course of this transaction I went through three internet managers. The sales team at Parks ford made the transaction seemless. Jason Andrzejewski although new to this deal was helpful through three internet managers. The sales team at Parks ford made the transaction seemless. Jason Andrzejewski although new to this deal was helpful. With George Dybowski really going all the way to make the final transaction easy. George also was so helpful in explaining how to use all the functions of the sync system including syncing my smartphone and showing me how to use the right commands to activate the system set up the garage door opener etc. Duber Garzon was also very helpful in the actual transaction and explaining the extended warranty. More

As someone who spent over twenty years in sales, product As someone who spent over twenty years in sales, product knowledge is extremely important as is a proper follow up. Jim, Jason and Duber were all As someone who spent over twenty years in sales, product knowledge is extremely important as is a proper follow up. Jim, Jason and Duber were all not only knowledgeable, but very well prepared and a pleasure to do business with. It was also obvious from the moment I arrived on the lot that teamwork is a part of the organization and this too is another element to an effective sales team. This vehicle purchase was number thirteen in the last twenty years and it was by far the best buying experience. Please thank all three gentlemen for making this car buying experience the best. More