Parks Ford of Wesley Chapel

Like to thank Alan for taking the time and having one of the service techs which I can not remember his name, to look at my Focus that has seem to have sprung a coolant leak while picking my new F150 up on the service techs which I can not remember his name, to look at my Focus that has seem to have sprung a coolant leak while picking my new F150 up on Saturday. The Tech toke the time to show me the leak was able to make it back to Orlando with no problems. Kevin knows his product, sync genius he could show some of our sale guys a thing or two. Kevin also saw me looking under the hood of the Focus and got me in hooked up with Alan to get the car looked at. Maybe should have just brought two new cars home with me. Thanks again, Marc Kinley More

On July 15, we came in an hour before closing because we had spent all day at other dealerships. We new what we wanted and the prices of each car. Rick was very patient with us through the process and rich had spent all day at other dealerships. We new what we wanted and the prices of each car. Rick was very patient with us through the process and rich offered us the best price he could for what we were looking for on the edge sport. Paul did an excellent job with getting the best finance offer for us. Customer service was superb and very accommodating! Made dreadful car shopping a pleasure! More

Kevin Sawyer and the team at Parks Ford Wesley Chapel were fantastic. They made the process of buying a replacement vehicle for our daughter remotely easy and comfortable. They provided us all the inform were fantastic. They made the process of buying a replacement vehicle for our daughter remotely easy and comfortable. They provided us all the information we needed to make an informed decision on choice of vehicle and made sure that all of our needs were met perfectly and swiftly. Great team and great people! More

I called the dealership on Saturday and made my appointment for Sunday to come in to look at a vehicle they had on the lot. I let them know that I would be driving 2hrs to the dealership. Upon ar appointment for Sunday to come in to look at a vehicle they had on the lot. I let them know that I would be driving 2hrs to the dealership. Upon arriving to the dealership, I was greeted by a friendly sales man. I told him I had an appointment with Rich to look at a specific car. About 5 minutes later he comes walking back to let me know they SOLD the vehicle. Which I understand that they can not hold cars for you, but a phone call would have been really nice. Rich couldn't even come tell me himself. So not only did I waste a total of 4 hours driving there and back for nothing, I put an extra 240 miles on my vehicle I was hoping to trade in. Oh, lets not forget about the money I spent in gas driving there and back. I was so frustrated when I left, I called to talk to Rich. He gave me no apology and a ton of excuses. I will never go there EVER again and would not recommend them to anyone. More

Jason is a professional who was vey responsive to my internet request and all my questions. He exceeded my expectations. Duber reviewed and explained my finance options. He also did a great job. internet request and all my questions. He exceeded my expectations. Duber reviewed and explained my finance options. He also did a great job. More

We purchased a new car for our daughter through Frank Lacey and financed the vehicle through our credit union, which made the purchasing process a breeze. Frank was an absolute pleasure! He was friendly Lacey and financed the vehicle through our credit union, which made the purchasing process a breeze. Frank was an absolute pleasure! He was friendly, courteous, informative and most importantly to us, he was not pushy. Rich Dearborn, the General Sales Manager and Duber Garzon, the Finance Manager, were also very kind during the process. Overall, the car buying experience was a very pleasant one, and we wouldn't hesitate to purchase another vehicle from Frank sometime again in the future. More

When I arrived at the dealership I was very quickly greated by my salesman. I told him what I thought I wanted and in less than an hour I was able to decide on a vehicle and they found the color I want greated by my salesman. I told him what I thought I wanted and in less than an hour I was able to decide on a vehicle and they found the color I wanted. They added the "extras" and I was able to pick the car up in less than two days. Jim spent some good quality time with me showing me how things worked. He as well as some of the other team went out of their way to make the process convenient and easy for me. More

I came in to test drive a vehicle & ended up wth a completely different one. Frank listened well found a used car that fit my needs. He was knowledgeable & good at showing the different features. I completely different one. Frank listened well found a used car that fit my needs. He was knowledgeable & good at showing the different features. I am very happy with my purchase & and with the service at this dealership. More

Everyone at Parks Ford was wonderful, helpful and always smiling. They had the car we were interested in ready and waiting...The salesman, Jim Wood, had all the answers and made sure that we were 100% sati smiling. They had the car we were interested in ready and waiting...The salesman, Jim Wood, had all the answers and made sure that we were 100% satisfied. Jim made sure to SYNC the car to the bluetooth on my cell phone and showed us how to operate it before we left. Mr. Garzon was quick and thorough with the required final paper signing procedures. He had the tag transfer completed even though we did not trade our old vehicle in. All we had to do, literally, was drive the vehicle home, then notify our insurance company. We are extremely pleased with the entire purchase process and will highly recommend Parks Ford to nayone looking to purchase a vehicle. More