Parks Ford of Wesley Chapel

Very Professional and courties staff. We felt very comfortable dealing with George Dybowski. Thanks for the service we received. Will be back to have the vehicle serviced there. All the best. Jeff comfortable dealing with George Dybowski. Thanks for the service we received. Will be back to have the vehicle serviced there. All the best. Jeff & Josie Gray. More

They dealt with us fairly. We hope the car will do as it advertised. We will recommend others to these people. Carlos did a good job with the paperwork. advertised. We will recommend others to these people. Carlos did a good job with the paperwork. More

Lied to me about brand new ford escape titanium breaking when I went to take delivery. They actually broke the dash from the factory and removed the entire screen and modules and installed one from another when I went to take delivery. They actually broke the dash from the factory and removed the entire screen and modules and installed one from another new car. They would have had me sign all the papers to transfer ownership but I said no, I needed to inspect the car. I found out the next day that they had already repaired the brand new car in the morning before it broke again and the removed the center console. When discussed he next day, no one saw that this is an ethical problem, that the customer has a right to know if the brand new car from the factory has been repaired and parts totally replaced. Customer service told me the general manager would not do anything to make it right and they did not offer to find another car. Rich was the only e who said he would lower the price but he said he could not find another loaded out titanium! So much for " I can get the car in 3 days" for you. Very unethical dealership! STAY AWAY! Linda Commons, Esq. 813-679-3181 More

Dear Parks Ford Staff: My experience with Parks Ford and Dear Parks Ford Staff: My experience with Parks Ford and their staff was commendable. The folks were all very friendly and Frank Tracy was a pleasure Dear Parks Ford Staff: My experience with Parks Ford and their staff was commendable. The folks were all very friendly and Frank Tracy was a pleasure to work with. Frank was very knowledgeable with all the equipment and spent as much time as needed to explain the many systems contained in the 2013 Ford Explorer. We are still learning about the car and have relied several times on what we learned from Frank. "GREAT JOB FRANK"! Thanks again Frank, and to all of you at Parks Ford that made our transaction pleasurable. Stay well and we will see you all in 7500 miles. Glenn and Mary Lou Johnson More

By far the best buying experience that i've had. These guys were the most honest and professional sales people that we've ever dealt with. When it comes down to customer service I can without a doubt tell guys were the most honest and professional sales people that we've ever dealt with. When it comes down to customer service I can without a doubt tell you that these guys get it. Thank you to all that we met and dealt with. It was a pleasure. More

I never imagined that I would be able to find and buy a new vehicle in just 2 days. Jennifer dropped everything when I called and had researched the vehicles that best met my requirements before I arrived new vehicle in just 2 days. Jennifer dropped everything when I called and had researched the vehicles that best met my requirements before I arrived at the dealership a few hours later. When we found the ideal car, a 2013 Focus Hatchback, it had everything I wanted except Surrius and the Ruby Red color, she found one at Brandon Ford. Rich personally assured me that he would be able to get the car to e, even though it was after 5 and the manager at Brandon Ford was gone for the day. Carlos in finance was also very helpful. I had received approval from my credit union at 4.99 percent, but Carlos got me approval at a local bank for 4.75. Overall my experience at Park's Ford was very positive. More

Was able to look and drive a wide selection of vehicles and get the exact one and features that I wanted. Very positive experience with my salesperson Will Bozeman and would reccommend both him and dealer and get the exact one and features that I wanted. Very positive experience with my salesperson Will Bozeman and would reccommend both him and dealership. More

I came to Parks Ford to look for a used car. I was I came to Parks Ford to look for a used car. I was approched by Frank Lacey, if he could help us. Frank Lacey went out of his way,to show us server I came to Parks Ford to look for a used car. I was approched by Frank Lacey, if he could help us. Frank Lacey went out of his way,to show us serveral cars, we where looking for.We received a excellent service from him. He was not pushy at all, what I very much appriciated, we found him to be a very nice individual. Frank worked with us to find the right car for my daughter. She is very happy with it I will recommend Frank Lacey to my friends. He treats his clients with respect and he is a gentleman. He is a excellent salesman, i wish, we have more people like him. If i ever need another car, I will deffently request for him. More

I came to Parks Ford to look at the 2013 Ford Escape. I have purchased my two previous cars there and have always received excellent service. When I purchased my 2008 Escape, Frank Lacey was the salesman. have purchased my two previous cars there and have always received excellent service. When I purchased my 2008 Escape, Frank Lacey was the salesman. At that time I found him to be a very nice individual. He was not pushy. Frank worked with me and gave me what I wanted and needed. My Focus had just been totalled and I wanted an Escape. As a result of the way Frank assisted me in 2007, I requested to deal with Frank and no one else this time. Again he made my experience in buying my new Escape a good one. He worked with me and gave me what I wanted. Frank is a gentleman and treats his clents with respect. He answered all of my questions, including the dumb ones. I would highly recommend him to my friends and relatives. More

I have purchased 5 previous vehicles from their family dealerships in the past and I find them helpful, courteous and friendly. Buying number 6 was a no brainer, I went straight to Parks. It is nice t dealerships in the past and I find them helpful, courteous and friendly. Buying number 6 was a no brainer, I went straight to Parks. It is nice to see familiar faces each time I purchase. It is refreshing to see employees enthusiastic about what they do. More