Parks Ford of Wesley Chapel

There are many reasons why I gave Parks Ford a high rating. First, they deserved it. After calling two other Ford Dealerships in our area, telling them what we were looking for, neither dealership eve rating. First, they deserved it. After calling two other Ford Dealerships in our area, telling them what we were looking for, neither dealership ever returned our call. We decided to physically go to the third dealer. Our salesman, Jim Wood, met us soon after arriving. After explaining to him that we were just there to "look" at the new Explorers, he pointed us in the right direction. He didn't press us, or hassle us, just told us if we saw something we had questions about, or wanted to drive, just let him know. We didn't see exactly what we were looking for, so we went and found Jim. He explained he could have anything we wanted in two to three days. In the meantime, he suggested we drive one that was close. We're glad he did. We had planned on looking at a few types of SUV's but after the test drive we knew we found the type of vehicle we wanted. We had a little time before our money would be available, so we told him we would go home, print out an Explorer we had built on Ford website and bring it back. Although we didn't come right back, actually five days went by, he called us to let us know there was one on the lot that had just came in and it was everything we were looking for except the outside color. That told us he didn't just forget about us when we walked away and didn't buy, nor did we get right back to him with exactly what we wanted. He listened to us, remembered, and called us back. You might say that's his job, and I agree, but, I've met many car salesman that pressure you to buy that day, then forget about you if you don't. So, we went to look at the Explorer and immediately knew it was the vehicle we were going to buy, even know it wasn't our first color choice. We actually liked it better than the one we had built online. There was no financing, but, our money wouldn't be available for about a week from the day we went back. Jim Wood, bent over backward to find a way we could drive it away that day. He and the others that worked on it did a great job, and we were able to come back the next day and pick it up. They were all very friendly, did not pressure us, and made it work. For that we will continue to go back and will recommend them to everyone we know. Did we get a good deal? My belief is, if I walk away happy, and the dealer is happy, its a great deal. With that belief, we received a great deal. When you get tired of all the bs at other dealerships, go visit Parks Ford of Wesley Chapel,it will be the last dealership you have to visit. More

I had a great experience yesterday buying a used car from Parks Ford of Wesley Chapel for my daughter. I felt like we were treated very fairly. Our salesman, Jesus, and the sales manager, Duber, made the b Parks Ford of Wesley Chapel for my daughter. I felt like we were treated very fairly. Our salesman, Jesus, and the sales manager, Duber, made the buying process quick as possible and actually fun! They were very upfront with the numbers and pricing. We did our research about car values before we shopped, so I know they treated us right. I wanted to write this review because I really did appreciate the whole experience and their work in helping us get a car within our budget. Jesus was very patient with all of our questions and I believe he really cared about my daughter and I being happy. I highly recommend this dealership to any car buyer. More

Had a great experience at Parks Ford of Wesley Chapel on Monday night. Frank Lacey greeted me and introduced me to Kevin Regan who did a great job guiding me through the sales process. I was let down by a Monday night. Frank Lacey greeted me and introduced me to Kevin Regan who did a great job guiding me through the sales process. I was let down by another Ford store who sold the car they promised me. I had to get into a car as my lease was at its term date and Parks had the Escape I was looking for. This is my 3rd car from Parks and I will be back in 36 months. Thanks to Kevin, Frank, and Carlos. More

My husband & I went just to look- We found a great car that would suit our needs- No high pressure sales- Went on on Fri night left Sun afternoon weith the car- Thanks to Kevin R & Carlos G We love car that would suit our needs- No high pressure sales- Went on on Fri night left Sun afternoon weith the car- Thanks to Kevin R & Carlos G We love the car- It is the 3rd vehicle we have purchaed from this dealer- Thanks again More

Parks Ford (formerly Heritage Ford) has been our "go to" Ford dealership for the past 9 years. We have purchased 5 vehicles from them in this time frame, with the latest being a 2013 Ford Mustang Conver to" Ford dealership for the past 9 years. We have purchased 5 vehicles from them in this time frame, with the latest being a 2013 Ford Mustang Convertible. Kevin Sawyer, our salesman, was extremely knowledgeable about the car and answered every question we had and then some. He was very helpful after the purchase, helping and showing us how the many features of the car worked and how to program them. He also followed up with a personal call to make sure everything was going and to see if we had any other questions. I would also like to mention Paul Stokes who works in Financing. We have worked with him on every vehicle we have purchased. He is very knowledgeable and has made the whole buying process very easy and painless. I would recommend this dealership to anyone looking for a Ford. It's worth the trip and you won't be disappointed! More

The Service Department at Parks Ford is second to none. Their staff is very knowledgeable and makes the repairs right the first time and in a timely manner. Alan Sarne and Brent Thirkill are the Service Their staff is very knowledgeable and makes the repairs right the first time and in a timely manner. Alan Sarne and Brent Thirkill are the Service advisors I go to. Alan has been our "go-to" advisor since Day 1. I can't say enough about him. He goes out of his way to make sure everything is taken care of, even if it's a last minute, unscheduled repair. Parks Ford is very lucky to have him. His attention to our needs has kept us coming back, time and time again. I would definitely recommend Parks Ford Service department to anyone. Well worth the drive from anywhere! More

It's always a pleasure working with this Dealership. My Saleman, George Dybowski is very knowledgeable and always follows up on my requests. My Saleman, George Dybowski is very knowledgeable and always follows up on my requests. More

George was my initial contact with the dealership. He showed me a few cars and talked to me awhile about the new BOSS Mustang. Kevin closed the deal the next time I came in with my checkbook and my wife showed me a few cars and talked to me awhile about the new BOSS Mustang. Kevin closed the deal the next time I came in with my checkbook and my wife to make my purchase. Since then, I've been back twice for simple service issues. Alan was extrememly knowlegable about after-market stuff having to do with my car. Jose and Brent both took great care of me in service when I wanted to get the transmission checked (no problems) and the tires rotated (no problems). I will recommend this dealership for anyone I know wanting to buy a car or get their FORD serviced. When it comes time for routine maintenance, I plan on coming to PARKS FORD! More

I have been dealing with Alan since he first began a service advisor with Heritage ford. Whether it is a problem or a scheduled maintenance Alan has always responded to any concern or request I have had service advisor with Heritage ford. Whether it is a problem or a scheduled maintenance Alan has always responded to any concern or request I have had and quickly ensured the problem was solved. As a longtime Ford customer I would like to express my Thanks to Alan and his attention to detail and my concerns. More

David was super nice and really informative. Everyone always gets annoyed by cars sales men but not once did he try to push me to make a decision I wasn't comfortable with. We took our time coming up wit always gets annoyed by cars sales men but not once did he try to push me to make a decision I wasn't comfortable with. We took our time coming up with a reasonable deal so I never felt rushed either. This was my first time buying a car and he definitely made the experience very easy and I walked out of there very confident with my purchase. Definitely a place I will recommend to others More