Parks Ford of Wesley Chapel

04/19/2013, Friday Greetings, I am Dr. Damian Stone, 04/19/2013, Friday Greetings, I am Dr. Damian Stone, and I want to take the opportunity to share the details of the outstanding experience I had wi 04/19/2013, Friday Greetings, I am Dr. Damian Stone, and I want to take the opportunity to share the details of the outstanding experience I had with Parks Ford of Wesley Chapel, Florida, and particularly with Robert Vido. I have been in the market to purchase a very specific vehicle; a 2014 Ford Mustang. I have been researching the vehicle as well as dealerships throughout Florida. When I first arrived at Parks, I was greeted by Robert Vido with a very friendly smile, a firm handshake, and a warm disposition. Robert listened attentively to my specific purchase needs, and proceeded to guide me through the entire process. The particular vehicle that I wanted, a Mustang was located and transferred in from Orlando, and Robert and Frank arranged the entire process. My entire experience with Parks Ford of Wesley Chapel was absolutely phenomenal, and I will absolutely refer other people to purchase at Parks, and I myself will most certainly purchase their again. Thank you, Dr. Damian Stone More

Upon my arrival I was greeted rather quickly by my sales associate Dorian Sinclair. He was very professional, personable and all around a great employee. He made jokes and he helped me fin exactly what I wa associate Dorian Sinclair. He was very professional, personable and all around a great employee. He made jokes and he helped me fin exactly what I wanted in a car and in my price range. I am a first time car buyer and as you can imagine I was very excited. The staff at Parks Ford of Wesley Chapel was more than accommodating and friendly, I will most definitely recommend them to anyone I know looking to buy a car. More

I would like to say that I would highly recommend the Wesley Chapel Ford Dealership as well as working with Jennifer Cofini. The staff is very friendly and willing to help in any way. Jennifer took the t Wesley Chapel Ford Dealership as well as working with Jennifer Cofini. The staff is very friendly and willing to help in any way. Jennifer took the time to really listen to what my husband and I were looking for in a car and what was important to us. She gave us many options and carefully explained them all. Jennifer didn't just try to sell us a car. She took the time to understand our needs and helped us to make the best decision for our family. I have already recommended to several people that Jennifer Cofini is a wonderful person to work with at the Wesley Chapel Parks Ford Dealership. I look forward to working with her again. Sincerely, Danna and Chris Thurow More

I had a good experience when I purchased my 2013 Ford fusion I loved the fact they no one was really pushy to buy they were just there to help Thank you! fusion I loved the fact they no one was really pushy to buy they were just there to help Thank you! More

Hi Visiting (ford of Wesley Chapel) was a nice Hi Visiting (ford of Wesley Chapel) was a nice experience. People were soft spoken and friendly. They knew what they were doing. It felt like t Hi Visiting (ford of Wesley Chapel) was a nice experience. People were soft spoken and friendly. They knew what they were doing. It felt like they were there to help rather then push product and services. At the end, I felt like I can trust these people. Again, with me, they increased their inventory of client by one. Janak Vora More

All Parks Ford employees are very friendly and courteous. They worked with us to find the new vehicle that we wanted without having to order it from the factory. The sales representatives were Frank Lacey They worked with us to find the new vehicle that we wanted without having to order it from the factory. The sales representatives were Frank Lacey and Dorian Sinclair. Dorian worked very hard to make sure that we understood all of the features of our new vehicle. He was very knowledgeable and accomodating during our transaction. This is the second new vehicle that we have bought at this dealership and we will continue to buy here as long as we have this type experience. More

Will spent a long time with us over the phone and at the dealership. We were completely happy until some figure amounts changed drastically but my husband and I knew Will was not to blame. Will made figue dealership. We were completely happy until some figure amounts changed drastically but my husband and I knew Will was not to blame. Will made figues right and made us happy again as we walked out with our new car. More

I started my new car shopping online about a month ago. I decided to drive GMC Acadia and Ford Explorer. I wasn't thrilled with the lack of enthusiasm at the Chevrolet dealer so I headed over to Parks Ford. decided to drive GMC Acadia and Ford Explorer. I wasn't thrilled with the lack of enthusiasm at the Chevrolet dealer so I headed over to Parks Ford. I exited the car and Jim was there to introduce himself and offer his service. I told him exactly what I was looking for and he had a new Explorer pulled up to test drive within minutes. After driving, I decided I wanted to drive an Edge. This car was exactly what I was looking for. Smooth ride ( car like) but still felt like an SUV. I was concerned it would not fit in the garage so Jim offered to drive it to my house and try. It fit and we purchased. Jim went above and beyond for me that day, without pressuring me into anything. We then put some numbers together and they came really close to what I was willing to pay for the vehicle. The finance guy was super nice as well and applied no pressure. The whole team definitely treated me well and I would recommend this dealership to friends and family. Oh and I love the new Ford Edge, totally satisfied! More

Great people to work with. This was my first service since purchase and everyone strives to make sure everything is taken care of for you including a car wash. I'll definetly be back. Thanks! Kent since purchase and everyone strives to make sure everything is taken care of for you including a car wash. I'll definetly be back. Thanks! Kent More

I recently went to Parks Ford for service on my Mercury Sable...and after a few mishaps which left me disappointed I received a call from Mr. Adams the relatively new service manager. He expressed concern Sable...and after a few mishaps which left me disappointed I received a call from Mr. Adams the relatively new service manager. He expressed concern for my dissatisfaction with my recent service.and outlined what he wanted to do to remedy the situation. What he was proposing was a pleasant surprise, not only because it resolved my current service issue to my satisfaction... but rather the prompt and courteous manner in which it was offered reflected a genuine desire to do right by me. It occurred to me if they would extend this level of concern and consideration to me...then they would probably, as a matter of policy extend it to all their customers. A business the size of a car dealership, with the volume of service customers they handle, instances of disappointment in service are bound to happen no matter how hard a company strives to prevent the occurrences. The professionalism of a service department is tested during these occasions and will reveal just how committed to customer service they really are. In my case they came through in such a way that resulted in my service experience going from disappointing to very satisfied by not only meeting... but actually exceeding my expectations. I was told by the general manager a couple months ago he wanted to increase the level of customer satisfaction in his service department and if I were to bring my cars in for service I would not be disappointed. The recent addition of Mr. Adams appears to have been an excellent first step in reaching that goal. So accolades go out to Mr. Mullane for his choice. One thing I have noticed about Parks Ford...you can always count on the service advisers to be friendly and personable. That takes real effort and should be recognized as such because it can be overwhelming at times when the service department gets extremely busy. Mr. Abati was no different, as he addressed my needs and concerns in the manner in which I expect to be treated. If you are looking for a long term service and maintenance relationship with a service department that is willing to go the extra mile...then Parks Ford is certainly worthy of consideration. More