Parks Ford of Wesley Chapel

My overall experience could not have been any better. Dave Durham is a friend that recommended Parks, and answered many of my questions before I met with Ricky & David. I did most of my explorations onli Dave Durham is a friend that recommended Parks, and answered many of my questions before I met with Ricky & David. I did most of my explorations online and Ricky provided all info & more that I requested. Ricky was with another customer on Thursday, 10/31/13 when I came in to complete my internet deal so David Bonsey took care of finalizing my deal. I've been ask by lots of friends and co-workers about my new truck and I've explained how easy and hassle free the entire experience really was and they all seemed impressed. Once again thanks to David, Ricky, Frank and Paul ... and my buddy Dave Durham for a great deal. More

Ricky was excellent. Very straightforward and honest, no BS, he is why we bought from Parks Ford. Carlos was also great in handling the financing. Very very satisfying experience all around. BS, he is why we bought from Parks Ford. Carlos was also great in handling the financing. Very very satisfying experience all around. More

I wasn't in the market to purchase a new vehicle a month ago. My brother and his wife leased a Ford Fusion a few weeks ago and told me how great both Frank Lacey and their sales rep David Bonsey were month ago. My brother and his wife leased a Ford Fusion a few weeks ago and told me how great both Frank Lacey and their sales rep David Bonsey were and that I had to go in and see them as David said he could get me into my dream car for less monthly than I was paying on my Chevrolet Camaro. I didn't think they could so I was curious to see what they could do. From my first interaction with David and speaking to Frank I knew these guys weren't pushy "car-salesmen" like you hear about. They were both very friendly and knowledgeable. I went in to test drive a GT mustang with manual transmission as I wasn't sure if I wanted to switch over to an automatic. I was helped by Kevin Regan and he was also very knowledgeable and never pushy with me. We went on a test drive and we had a good talk and Kevin mentioned that he also had a GT in manual transmission and how much he cared for it. After working out what package I wanted for my GT and financing, Frank ordered the car in for me and had it there in less than 48 hours. I was very happy with everything with this transaction and I can't thank David and Frank enough. Very easy purchase and I will be recommending them to everyone looking to purchase a new vehicle. More

My experience with this dealership and it's employees, Fernando and a number of other salesmen and finance officers, involved with the lease on my new 2014 Mustang was pleasant and I was impres employees, Fernando and a number of other salesmen and finance officers, involved with the lease on my new 2014 Mustang was pleasant and I was impressed with the extent of their willingness to help me choose the options on my new lease. I would recommend this dealership to anyone in the market for a new Ford lease or purchase. More

To properly set the stage, I purchased my 1st brand-new, off the showroom car, a 1971 Ford Torino in 1971. Since then I have purchased/leased new vehicles every 2-3 years, all in the Tampa Bay area. Also, off the showroom car, a 1971 Ford Torino in 1971. Since then I have purchased/leased new vehicles every 2-3 years, all in the Tampa Bay area. Also, I have 20+ years Customer Service managerial experience, in 1 to 9 states for a large corporation. I say this to let you know that these experiences have provided a lot of knowledge for this review. From the time I drove into the Parks Ford parking lot, I saw that Robert had brought "my" shiney new 2014 Ford Escape to the front of the lot for me to see. He walked toward my husband and I, shook our hands (Yes, mine too - so often men forget that courtesy), and introduced himself. From that moment on, he was a professional "friend", who gave us great service. He provided the following: Tremendous vehicle knowledge, that he was able to communicate visually and orally, in terms the customer could understand. Enthusiasm for the product, the dealership, and for me to be able to own and enjoy my new Escape. Professionalism, Courtesy, Great command of the English language - oh, yes, this can be a big turn-off, if not. Humor - in a non-offensive way. Appearance, neat and clean There is so much more, but these things truly set him apart from, and way above, the norm. Finally, honesty and integrity were both apparent. In fact, sometimes he had to know that the honest answer was not what I wanted to hear, but it was always the right thing for him to do. I am thoroughly enjoying my Escape, thanks to Parks Ford, Robert Vido, and Sales Manager, Frank Lacey. With Sincere Thanks, Wilma K. Rocha wkrocha@mindspring.com More

My partner and I arrived on Saturday (10/26/13) to look at a new vehicle. We were promptly greeted with a smile by Steve Barranco who asked if he could assist us. We agreed and what an AMAZING experience at a new vehicle. We were promptly greeted with a smile by Steve Barranco who asked if he could assist us. We agreed and what an AMAZING experience we had. Steve was courteous, kind and very helpful - without being the "pushy salesman"! He asked us many questions to help us determine what vehicle would work out best for us. Steve was very knowledgeable about the Ford product and directed us to the 2014 Ford Escape SE. We drove that model and also drove the "S" model. All in all, we ended up purchasing a new 2014 Ford Escape SE. My experience with car dealerships in the past has not been the most pleasant - with all the pressuring of a purchase. Steve, along with Frank and Paul, made this experience delightful (if that is possible)!! Marcy and I (Wanda) would like to thank Steve for a great car-buying experience. Frank was also very helpful in getting us to the price that we were comfortable with and then Paul made the financing easy!! It was a pleasure doing business with the Parks Ford family. We will definitely pass the word to our friends that PARKS FORD is the place to buy your next car!! Thanks again Parks Ford of Wesley Chapel!! YOU GUYS ROCK!! Wanda and Marcy More

I made my initial inquiry via the internet. The follow up communication from the dealership is honestly what prompted me to schedule a site visit there instead of with another dealer. Ricky was excellent - h communication from the dealership is honestly what prompted me to schedule a site visit there instead of with another dealer. Ricky was excellent - he explained the features of each vehicle we looked at and spent the time to help me find just the right one. He tried to make the process as easy and worry-free as possible. Carlos was also excellent. He went above and beyond to find me the best financing possible, answered all of my questions, followed up with me on everything, and gave me all the "bottom line" options I needed in order to make the best decision. Both of them were pleasant, genuine and wonderful to work with. Even though I was not a "high end' customer, they made me feel valued and made every effort to make sure it was a great experience from start to finish. That kind of customer service is rare and I will definitely recommend Parks Ford to other. More

As a single women, I have always been apprehensive about purchasing a car - but Ricky Pritzaff was knowledgeable, friendly and attentive to all my needs and made my purchase of a focus titanium a pleasurab purchasing a car - but Ricky Pritzaff was knowledgeable, friendly and attentive to all my needs and made my purchase of a focus titanium a pleasurable experience. I would recommend Parks Ford to all my friends. More

Everyone at Parks Ford was very nice. I would highly recommend anyone that would need a car to go to Parks Ford. They are very understanding and they work very hard to get the deal you are looking for. recommend anyone that would need a car to go to Parks Ford. They are very understanding and they work very hard to get the deal you are looking for. More