Parks Ford of Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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First Experience with Parks Ford of Wesley Chapel, FL A friend recommended this dealership as a AAA rated dealership and bought her Ford there. I bought my Ford at another dealership in Tampa with not su A friend recommended this dealership as a AAA rated dealership and bought her Ford there. I bought my Ford at another dealership in Tampa with not such great results, experienced a bit of buyer's remorse afterwards. However, my friend was right about Parks. Everyone went above and beyond to attend to my needs and respected my time and did everything to make the experience a positive one. More
Nice people. No pressure. Not a big and impersonal dealer. Just bought a certified pre-owned Focus here. Javier in sales was extremely knowledgable, personable, and relaxed. At no time did we feel pressured. W Just bought a certified pre-owned Focus here. Javier in sales was extremely knowledgable, personable, and relaxed. At no time did we feel pressured. We explained the type of used car we were looking for and the price range. They didn't have exactly what we wanted but we weren't in a hurry. In 24 hours they had EXACTLY what we wanted. I'm not sure if it was coincidence or just great service, but that's what we bought! The financing was great, really low interest. They even recommended a lower rate with a local credit union instead of Ford Credit. Nice. We feel very comfortable buying a certified pre-owned car because the warranty is from Ford, not the dealer. I know if I have a problem I can take the car to any Ford dealer for service. More
Great Service Arrived at the dealership with no appointment, was seen straight away and received a prompt and friendly reception. Professional service with a frien Arrived at the dealership with no appointment, was seen straight away and received a prompt and friendly reception. Professional service with a friendly smile and great efficiency. More
Awesome Service The service from when i got there to when i left was great! Everyone was eager to help and the service was speedy. The man helping me (Will Smith) did The service from when i got there to when i left was great! Everyone was eager to help and the service was speedy. The man helping me (Will Smith) did an amazing job at making sure i was happy with my experience at this dealership. I will definitely be back just for his service! More
Promised a part at time of purchase..jump through hoops!! I bought my vehicle a week ago and my husband noticed a part that was defective ..right away Paul says bring it back we will fix it !! sounded good to I bought my vehicle a week ago and my husband noticed a part that was defective ..right away Paul says bring it back we will fix it !! sounded good to me however my husband calls on Monday to order the part that was broken and right away we get the run around such as we have to see the vehicle before any part is ordered ...My husband then says paul said it needed to be fixed at no cost to us ..so the man ordered the part and they said they would call on Wednesday no call was ever made to us ...so 5 days later my husband calls and asks to speak with someone in reguards to the part and he speaks with ryan who proceeds to tell us no part was ordered and he has to see the vehicle to be able to fix the problem, my husband is now mad because they swear they ordered the part and didn't!! I call back thinking that paul stokes would back us and all he says you have to talk to service about this and passes me off which was a horrible thing to ever do to your customers ...he has no compassion only wants to make a quick buck ..!!! Finally he passes me to some guy named mike in service and he finally finds a part that will work ....needless to say this is the most worthless bunch of people that don't communicate with each other. The only good review I have to make is to a guy named George he was our sales guy and he was helpful with showing us how different items works on the car. More
Great small dealership, but too small in some catagories Very friendly staff. The salespeople seemed very knowledgeable about the vehicles. They were also very willing to negotiate trade in values to an ex Very friendly staff. The salespeople seemed very knowledgeable about the vehicles. They were also very willing to negotiate trade in values to an extent. Everyone is very friendly. The only negative thing so far is the lack of an accessories department. They don't even have a brochure or even a price list of accessories to purchase for your Ford. All they could do was point me to a Ford website. I would rather buy the accessory somewhere else than have to go through that trouble. More
Great experience at Parks Ford We bought a new Ford Focus from Parks Ford two weeks ago for our daughter and couldn't be happier with the vehicle. We went to many dealerships in th We bought a new Ford Focus from Parks Ford two weeks ago for our daughter and couldn't be happier with the vehicle. We went to many dealerships in the area (from New Port Richey to Brandon and everywhere in between), including other Ford dealerships, looking at specific makes and models. We came back to Parks Ford because of the professionalism and vehicle knowledge exhibited by Sales Consultant Robert Vido. The experience at Parks Ford was very different from the other dealerships. On our first visit to the dealership, we told Mr. Vido the vehicle in which we were interested and he brought a vehicle from the lot that met the general criteria we described to him. Mr. Vido did an excellent job showing and demonstrating to us all the features of the vehicle. No other salesman at any other dealership came close to Mr. Vido when it came to his straightforward and professional manner. He didn't act "folksy" or yammer on, he just sold the car on the car's merits. He answered all of the questions we threw at him because he knew the product he was selling. At the end of the day, that is all the customer wants. Tell us about your product and let us decide what is best for us. We were torn between a Toyota and the Ford, but at the end, we knew the Ford best fit our needs. We had decided on a specific color, trim and options on the Focus we wanted to purchase that was not common and, therefore, Parks Fords set out to find it. They did a great job finding exactly what we needed from another dealership and got the car to us in time to give it to our daughter as a gift on a special day. The financing department did not make us crazy and we were happy with the price we paid for the vehicle. All involved treated us in a courteous and professional manner, which was very appreciated since we were exhausted at the end of our search. I would recommend this dealership without hesitation. More
James our sales guy Parks Ford should be very proud to have James on their team; he was the best sales guy I have ever done business with at a car dealership. Trust me w Parks Ford should be very proud to have James on their team; he was the best sales guy I have ever done business with at a car dealership. Trust me we have been to many car dealerships in the last year. Even during all the in between times of waiting for finance, waiting for things to get finalized, he sat with us and more importantly kept us informed during the entire process with updates. He even kept my daughter and her friend in conversation about the process. He was very professional and I will refer everybody I know looking for a car/truck to come and do business with James. He made the process painless and smooth and it all had to do with his wonderful personality. I give him a 5 star... Thank you Mrs. Messina Mr. Messina Delaney Messina More
Good Service I WOULD LIKE TO RECOMMENT TO ALL MY FRIEND OR TO THE PEOPLE TO BUY FORD PRODUCT FROM PARKS WESLEY CHAPEL PEOPLE IS VERY HELPFUL. THE PRODUCT IS GOOD I WOULD LIKE TO RECOMMENT TO ALL MY FRIEND OR TO THE PEOPLE TO BUY FORD PRODUCT FROM PARKS WESLEY CHAPEL PEOPLE IS VERY HELPFUL. THE PRODUCT IS GOOD QUALITY AND THEY SERVISE IS VERY SATISFACTION. More
My experience I went to Parks Ford to service my 2002 Escape, and decided it was time to get a new vehicle. Ricky was very helpful and kind, he made my experience I went to Parks Ford to service my 2002 Escape, and decided it was time to get a new vehicle. Ricky was very helpful and kind, he made my experience of switching from a SUV to a car very easy. Ricky made me and my daughter feel very comfortable, and he was able to answer all of my questions. I am very happy with the choice I made, my Mitsubishi Lancer is running good and looks great. Thank you Ricky!! Gigi More