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Parks Ford of Wesley Chapel
Wesley Chapel, FL
2,156 Reviews
Parks Ford of Wesley Chapel is located in Greater Tampa, Florida. The Team at Parks Ford will help you find the Ford Vehicle you are looking for. Whether you are looking for a New Ford or Pre-owned vehicle, we have a large inventory of new and pre-owned vehicles to choose from.
We strive for customer excellence and guarantee the easiest, most hassle free buying experience you will ever experience. Parks Ford is the Dealership where Friends Send Friends!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,156 reviews
July 08, 2014
Excellent Service!!! Our experience with Parks Ford Service Department was OUTSTANDING! We've dealt with other service departments throughout the U.S., but the customer s Our experience with Parks Ford Service Department was OUTSTANDING! We've dealt with other service departments throughout the U.S., but the customer service we've received since we bought our Fiats have be OUTSTANDING! We've dealt with Mr. Will Smith each time and the customer service from him has been nothing short of EXCEPTIONAL!!! He goes above and beyond as does the rest of their customer service department. Keep up the OUTSTANDING work!!!! More
by lorizanni08
Employees Worked With
Will Smith
July 07, 2014
Quick, friendly dealership! In past experiences which we have purchased multiple vehicles from other dealerships we spent an ENTIRE day doing so, I was impressed with the quick, In past experiences which we have purchased multiple vehicles from other dealerships we spent an ENTIRE day doing so, I was impressed with the quick, friendly car buying process. Thank you for paying attention to my requests, and working within my budget as well! Love my Ford Fusion Hybrid! More
by rebecca.viggiano1
Employees Worked With
Will Bozeman
July 06, 2014
Great Service These folks are always very helpful and friendly. The other day I saw what looked like a gouge on the side of one tire and took it in and they told m These folks are always very helpful and friendly. The other day I saw what looked like a gouge on the side of one tire and took it in and they told me I needed a new tire under warrantee. They put a spare on for me and ordered the tire. They called me when the tire was in and left a message. I did not get to my messages till well after 5pm and called Parks Ford to ask them to hold the tire as I needed to go on a trip the next day and it was already close to 5:30pm. I did not think I would make it there to give them enough time to put the tire on my car before closing. Will Smith (not the actor!) was the service rep and he said he wanted me to take the trip on a good tire and he asked how long it would take for me to get there. I replied 15 minutes and he said he would ask a technician to wait on me. Sure enough, they waited on me and Will and the technician were there waiting on me - I was the only customer around- and they put the new tire on and even performed all their routine checks although after 6pm. I have had great service from all the reps there but this one incident topped them. More
by FrequentCustomer
Employees Worked With
Will Smith
July 05, 2014
Katherine Terry I purchased my Ford Flex from Heritage/Parks in June 2013. I make the trek from Odessa to Wesley Chapel for my service due to the friendly and courte I purchased my Ford Flex from Heritage/Parks in June 2013. I make the trek from Odessa to Wesley Chapel for my service due to the friendly and courteous employees that I have encountered. Michael Abati, Will Smith and my mechanic Calvin Anderson are exceptional employees !!!! More
by bluegrs
Employees Worked With
Calvin Anderson !!!!!, Michael Abati, Will Smith
July 03, 2014
Excellent Service! Once again, the service I received at Parks Ford was excellent! My Service Advisor, Will Smith, is the BEST! He is always friendly, attentive, relia Once again, the service I received at Parks Ford was excellent! My Service Advisor, Will Smith, is the BEST! He is always friendly, attentive, reliable and does what he says he will do! He strives to ensure we are happy with the service received and he never disappoints. I would highly recommend Will and Parks Ford for any of your vehicle service needs! More
by flgtr91
Employees Worked With
Will Smith
July 02, 2014
Parks Ford Wesley Chapel Our experience at Parks Ford was very pleasant. The associate, Will Smith, was very polite and attentive to our needs. The service prompt. The faci Our experience at Parks Ford was very pleasant. The associate, Will Smith, was very polite and attentive to our needs. The service prompt. The facilities are attractive and well-managed. Our thanks for a good experience. More
by RJ Van
Employees Worked With
Will Smith
July 01, 2014
Great Service Department Will Smith is a fabulous employee! I was in and out in less then an hour with kids, so BIG plus!! Had a few items that need attention pointed out and Will Smith is a fabulous employee! I was in and out in less then an hour with kids, so BIG plus!! Had a few items that need attention pointed out and will be dealt with next visit. More
by pammy3516
Employees Worked With
Will Smith
June 29, 2014
Great Service My car was towed due to a minor accident and Will Smith was kind and very reassuring. He communicated with the insurance inspector and my car was rea My car was towed due to a minor accident and Will Smith was kind and very reassuring. He communicated with the insurance inspector and my car was ready that same day. I was pleasantly surprised and was reassured that a full inspection was given to the vehicle. The service was excellent and I will continue to be a customer. Thank you again, Martha Cepeda More
by mxcepeda
Employees Worked With
Will Smith
June 26, 2014
Mr. Smith is the Best! Will Smith has been nothing but nice to me and my car as if it were his own. I deal with him everytime I have a problem with my car. He is fast and ve Will Smith has been nothing but nice to me and my car as if it were his own. I deal with him everytime I have a problem with my car. He is fast and very professional. He always has a great attitude and a big bright smile own his face. Ford has done a great job making Mr. Smith apart of your team. So thank you for that and thank you to Mr. Smith! More
by angelo199081
Employees Worked With
Will Smith
June 25, 2014
Recall Work I purchased a 2009 Ford F 150 CPO at another dealership. That dealership claimed they handled all existing recalls. Come to find out there was still I purchased a 2009 Ford F 150 CPO at another dealership. That dealership claimed they handled all existing recalls. Come to find out there was still a open recall. I took my F150 to Wesley chapel and they handled the recall quickly. Why I was there they also fixed a transmission issue. This was all covered under the CPO program. Brent got me in quickly, he was very pleasant, and everything is up to date. A day later, my door handle broke on my ford fusion. I stopped by to make an appointment ... but Brent said don't worry ... stay here ... I will have it done in an hour. I've heard that before ... but he fixed it in an hour ... no appointment necessary. Brent really took good care of me. Dan New Tampa More
by DLogan26
