Parks Ford of Wesley Chapel

Service Visit to Parks Ford of Wesley Chapel, FL Friendliest, most efficient and competent dealership I have encountered. Regular service and recall items handled quickly and full explanation given Friendliest, most efficient and competent dealership I have encountered. Regular service and recall items handled quickly and full explanation given as to what was done. Personnel are always courteous, helpful and responsive to customer needs. In additon to service, I needed a tutorial on the navigation system. Two sales personnel immediately provided the desired tutorial. I now have my daughter's Ford Escape serviced at Parks Ford as well as my own vehicle that I purchased at Parks Ford of Wesley Chapel. More

Fantistic service and professional attitude Immediately welcomed and service order processed quickly in a very friendly manner. Was told work would take about an hour and it took only 45 minute Immediately welcomed and service order processed quickly in a very friendly manner. Was told work would take about an hour and it took only 45 minutes and the car was washed. I am very happy doing business with Parks Ford. While I was there I spent some time with a sales person who was very informative about the new Ford products. Parks Ford will be my first choice for my next car. More

Tail Light Replacement I went in to Parks Ford after I noticed an issue with my left rear tail light. Upon further inspection, a small crack was discovered which led to mois I went in to Parks Ford after I noticed an issue with my left rear tail light. Upon further inspection, a small crack was discovered which led to moisture getting into the tail light and causing my issue. Despite the crack, Will Smith was still able to get Ford to replace my part under warranty with absolutely no trouble. Everything was handled extremely professionally and promptly. I would gladly recommend the Parks Ford service department and Will Smith in particular to anyone who asked. More

fast service Brought In my vehicle for a recall and found my front brakes needed to be replaced too. Both were done quickly, thank you! Always friendly service her Brought In my vehicle for a recall and found my front brakes needed to be replaced too. Both were done quickly, thank you! Always friendly service here. More

Very Welcoming & Best Service Ever! Normally when you visit a dealership you go in with no excitement. However, on this particular day I lucked out! It was the best service ever! Normally when you visit a dealership you go in with no excitement. However, on this particular day I lucked out! It was the best service ever! More

customer friendly Dale Carnegie said "the sweetest sound in any language is a person's first name" I am not sure if Will read Carnegie, but he new my first name from m Dale Carnegie said "the sweetest sound in any language is a person's first name" I am not sure if Will read Carnegie, but he new my first name from my last visit. I was so impressed! That aside, he kept me informed every few minutes. He was accurate with assessments and my car was ready when he said it would be ready I used to Dred going to have auto repairs...............but, no more! thanks Will, thanks Parks More

Oil and Filter change Just wanted to commend your employee Brent Thirkill on his excellent customer service. Brent was very friendly, professional and knowledgeable. A cr Just wanted to commend your employee Brent Thirkill on his excellent customer service. Brent was very friendly, professional and knowledgeable. A credit to Parks Ford. More

Basic Maintenance Will Smith has been extremely friendly and helpful on the occassions that I have had to bring my vehicle to them. All of my work is performed on my c Will Smith has been extremely friendly and helpful on the occassions that I have had to bring my vehicle to them. All of my work is performed on my company vehicle, so I do not pay for any of the maintenance. I do appreciate being notified when there is a recall on my vehicle since I drive a substantial amount of miles per year. More

Excellent Service Every time I go to this dealership I have excellent service. I would definitely recommend them. They are courteous, knowledgeable, and professional. T Every time I go to this dealership I have excellent service. I would definitely recommend them. They are courteous, knowledgeable, and professional. They really care about customer service. More

Went for usual oil change; Had a small issue with a front-end Vibration in our F150 from the tires, so we went in for an oil change, tire rotation, and balancing. Will helped ge Had a small issue with a front-end Vibration in our F150 from the tires, so we went in for an oil change, tire rotation, and balancing. Will helped get me right in, even though I am a usual walk-in, and I only waited about an hour. More