Parks Ford of Wesley Chapel

TEAM! I recently purchased a new truck from Parks Ford and the only word to describe their customer service is amazing. They basically bent over backwards t I recently purchased a new truck from Parks Ford and the only word to describe their customer service is amazing. They basically bent over backwards to make my plans work and without the help of David Chris and Marco I would have driven out of the dealership in my old car. They were extremely friendly and willing to please. I would highly recommend not only the dealership but the gentlemen that I worked with very highly. WE will be returning to this dealership for all of our vehicle needs from here on out. More

Excellent I have been working with these folks for over 12 years. I buy from them both professionally with my company and personally when purchasing vehicles. I have been working with these folks for over 12 years. I buy from them both professionally with my company and personally when purchasing vehicles. They are wonderful to work with and I would highly recommend them to anyone!! More

Good Experience Wonderful Experience Robert was great as always. This is our third vehicle we have purchased here. Will always come back, they are very personable a Wonderful Experience Robert was great as always. This is our third vehicle we have purchased here. Will always come back, they are very personable and care about the customer. More

Dealership came through in Customer Svc! Friendly yes, good deals no. Beware of the pre-contract and the lack of providing buyers orders. Test drove Sport Edge 1/5/15. Wanted to deliver vehic Friendly yes, good deals no. Beware of the pre-contract and the lack of providing buyers orders. Test drove Sport Edge 1/5/15. Wanted to deliver vehicle that evening,refused a pre-contract. Next day changed price on vehicle on website.Twisted the convo next day during negotiations. Bad business,dont buy from this dealer! Update-Shane and Will went through hoops and made this experience right. I purchased the vehicle and walked away witha a better experience! More

Awesome customer service We saw the vehicle on Auto Trader and called the dealership to inquire if it was still on the lot and headed over after work. Dorian was the sales pe We saw the vehicle on Auto Trader and called the dealership to inquire if it was still on the lot and headed over after work. Dorian was the sales person who ansered the phone so we asked to work with him. Dorian professional, friendly and very knowledgeable about the vehicle. During our time at the dealership we were offered cold water and snacks. At no time did we feel rushed or pressured. From the time we arrived until we drove off with our 2013 Kia Sportage we had a great car buying experience. Dorian recommended we schedule time with him and he will go over all the features of the vehicle with us. I would recommend this dealership and ask for Dorian Sinclair when you walk through the door. Vincent who completed our finance paperwork also offered to answer any questions we may have about the vehicle and gave us his business card. More

Scheduled A Test Drive And Drove Off With My DreamCar I have been a customer since 2007 and have now purchased four vehicles from this dealership. Frank Lacey and David Bonsey went above and beyond to mak I have been a customer since 2007 and have now purchased four vehicles from this dealership. Frank Lacey and David Bonsey went above and beyond to make sure I left with the vehicle I wanted and under the terms that I required. Thanks for turning my dream of owning a Mustang into reality. More

Very friendly The staff here are so nice it is almost unreal. I went to look on New Year's Eve. I asked what time they close and he told me that as long as custome The staff here are so nice it is almost unreal. I went to look on New Year's Eve. I asked what time they close and he told me that as long as customers are there then they are open. I ended up being there till 7 because I bought a car. And I never once felt rushed. The sales manager consistently checked on me and I was even offered snacks and drinks. The car was priced at what I felt was very reasonable so I have no regrets on that. Usually buying a car is something I dread but I have no complaints about this time. I would definitely recommend this dealership and sales man Dorian Sinclair. More

Good to go Bought a 2015 SuperDuty. Robert was professional and friendly. My deal was fair and timely. Deal maker never introduced himself during the deal and I Bought a 2015 SuperDuty. Robert was professional and friendly. My deal was fair and timely. Deal maker never introduced himself during the deal and I felt like it was old school car dealer style lacking transparency. After the deal we had a sticky situation but after pushing some Shane stepped up to make it right. More

On a whim, I checked the Internet I had driven past Parks Ford, but live across the county, so I didn't consider the dealership as a place to shop. On a whim, I was looking on the Int I had driven past Parks Ford, but live across the county, so I didn't consider the dealership as a place to shop. On a whim, I was looking on the Internet (Autotrader) for Ford Explorers or other SUVs. I happened to see an ad for one that had a very good price, and was almost exactly what I wanted. I'll get along without the navigation system, but the Explorer had all other features that I had enjoyed in my Lincoln MKX. Even better, the Explorer is newer and has Bluetooth! My contact person was George Dybowski, who sat down with us to explain the features, invited us to test-drive the car, and then took care of the initial paperwork. There was some negotiating involved, but it was all done pleasantly. I would have liked to get more for my trade, but I got a fair price--to go along with a heavily discounted sale price. Once we agreed on the particulars, it was off to see Chris in Finance. He, too, was most pleasant to deal with; very personable and just plain "nice". Ours was one of EIGHT car sales that day, but the dealership didn't seem taxed at all, with three finance people to handle the load. Because we had an unusual situtation, George went with us, all the way to New Port Richey, to pick up our trade and drive it back to the dealership. Along the way, he helpfully pointed out features, and even SYNCed our phones for us! The next day, George made a follow-up phone call. I don't see how anyone could hope for better service. We are delighted with our choice of vehicle (and didn't even need to LOOK at anything else). We look forward to many happy years with our Explorer. More