Parks Ford of Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Very Happy with parks ford service department . Always fast and friendly. Highly recommend service department Always fast and friendly. Highly recommend service department More
JUST STOPPED INTO THIS DEALERSHIP AND WASN'T REALLY EXPECTING TO BUY A VEHICLE. OUR SALESPERSON MARTEL WAS VERY NICE AND INFORMATIVE. WE TOOK 3 VEHICLES FOR TEST DRIVES AND THEY HELPED ME MAKE EXPECTING TO BUY A VEHICLE. OUR SALESPERSON MARTEL WAS VERY NICE AND INFORMATIVE. WE TOOK 3 VEHICLES FOR TEST DRIVES AND THEY HELPED ME MAKE THE RIGHT CHOICE FOR MY NEEDS. THEY MADE THE PROCESS OF PURCHASING A NEW VEHICLE VERY EASY. THANK YOU MARTEL, AND THANK YOU PARKS FORD OF WESLEY CHAPEL - JAMES PHILLIPS More
Thank you, Corey! You are awesome! You are my service advisor of choice, you always go the extra mile. You are awesome! You are my service advisor of choice, you always go the extra mile. More
I've been a long time customer with parks. They have always been very helpful in all the departments. Special thanks to the sales department as I have purchased three vehicles from them. Pleas They have always been very helpful in all the departments. Special thanks to the sales department as I have purchased three vehicles from them. Pleased with the end results. I highly recommend them to anyone. More
Professional service at its finest. Ricky did a great job. Super quick service. This is my dealership of choice. Ricky did a great job. Super quick service. This is my dealership of choice. More
Best experience that I ever went thru,. Every person involved with the service on my vehicle, seemed to make sure I was well satisfied..I have gone to the next level and looked into employm Every person involved with the service on my vehicle, seemed to make sure I was well satisfied..I have gone to the next level and looked into employment More
CYNTHIA SERVICE WAS VERY PROFESSIONAL I RECOMMEND HER FOR FUTURE CUSTOMERS THE STAFF MADE PAYMENT AND GETTING MY TRUCK FAST EASY FUTURE CUSTOMERS THE STAFF MADE PAYMENT AND GETTING MY TRUCK FAST EASY More
My Service Agent Cynthia Kraner has been very nice and helpful over time, including over multiple visits to Parks in WC in 2023 and 2024. She goes the extra mile to satisfy her customer's asks as well as helpful over time, including over multiple visits to Parks in WC in 2023 and 2024. She goes the extra mile to satisfy her customer's asks as well as the vehicle's needs. She is a good listener and is adept at handling various scenarios for her customers inclusive of management of service appointments, parts needs, and organizing customer conveniences(i.e. rides, late pickups, last-minute asks) while also being great at follow-up. I also wound up meeting with manager Destin Laquerre in light of my rather complex car 'system failure' situation (AC in this case had intermittent issues that presented several challenges given the condition of components ~ ! think both electrical and mechanical ! ~ which ultimately were overcome given findings by Parks techs who dug in!). Destin is super as he's level-headed and has what I'd call an almost innate understanding concerning customer's real needs/perspectives in association with their vehicle troubles needing to be put to bed! My significant other and I appreciated how he truly listened to his customer's side of things and then proceeded to bring in needed expertise to get our Taurus' ongoing issue worked to an end. I also met Jeff Wilder from the Parts group. This was thanks to my dropping a luckily discovered part breakage concern (not down to Parks) onto agent Cynthia, and, she dispatched Jeff right to me. He was very quick to help and determine both what the true part needed was and what it would cost. He nicely worked with the agent to organize getting that item in timely fashion including getting its installation dovetailed into an already in-progress work job (AC system work as mentioned above). Effort appreciated! A level of patience is needed when it comes to auto work ~ we ALL need to continue to practice that especially these days ~ but to end here I'd like to say all in all the experience at Parks was particularly good. I mean the team works very well together at Parks Ford and we sense there truly is a solid focus on customer care at this shop. And, they've certainly got the right people in place to ensure that... vehicles are working right and rolling nicely out there because of that -- believe it! Mark J and for Anita J-M More