Parks Ford of Wesley Chapel

Excellent Service Experience I have been a loyal service customer for many years. The service team @ Parks is completely committed to providing excellent customer service. I can a I have been a loyal service customer for many years. The service team @ Parks is completely committed to providing excellent customer service. I can always rest assured that when my vehicle is in for service, I have left it in good hands. Thanks Alan, Mike, Will & Brent, More

Taking Ownership the RIGHT way I purchased a Fiat from the Parks Brand about 10 months ago, and unfortunately have been very unhappy on several levels (I'll spare the details). Eve I purchased a Fiat from the Parks Brand about 10 months ago, and unfortunately have been very unhappy on several levels (I'll spare the details). Eventually, I had enough! I reached out to Parks Ford (their sister dealership) and told my story and asked for help. I let them know that I understand they do not 'owe' me any favors, as this is a Fiat problem, but that I wanted to see if they could help. Immediately, Frank Lacey, the Sales Manager, took full ownership and responsibility for my 'PARKS' experience. Frank connected me with Ray, my new salesman, and together we worked out the most amazing deal! I can assure you, in my 20+ years of purchasing cars, I have never walked out of a dealership feeling so confident about my purchase, and pleased with my experience. To put a cherry on top, I love their Service Department, I had used them for several Fiat issues in the recent months, and Will Smith always had a smile on his face, and the true desire to listen to the issues and help me get everything resolved. Even if I do have to take my BRAND NEW FORD into the shop for Service, I know they are going to take care of me, and my car! Thank you, Parks Ford for making me feel valuable and appreciated! Oh yeah, I even sent my best friend to Parks Ford this weekend, and, well, she LOVES her new Ford too! More

My Lime Fiesta has had excellent service at Parks Ford. Parks Ford is the only service I would have on my Ford product. Will Smith makes sure I get the best deals and quick, thorough checks of all the sy Parks Ford is the only service I would have on my Ford product. Will Smith makes sure I get the best deals and quick, thorough checks of all the system. I never worry about the condition of my vehicle. More

Great Dealership! By far the best vehicle purchasing experience we have ever had! Robert Stephens and Vincent Ippolito made what would normally be a stressful purchase By far the best vehicle purchasing experience we have ever had! Robert Stephens and Vincent Ippolito made what would normally be a stressful purchase a pleasant experience. We would definitely recommend this dealership. More

Excellent car buying experience! Recently purchased a beautiful 2011 Ford Edge Limited and were assisted by Peter Gordon sales representative. He took the time to explain many vehicle Recently purchased a beautiful 2011 Ford Edge Limited and were assisted by Peter Gordon sales representative. He took the time to explain many vehicle features to both my wife and myself. Also, very professional and personable. Carlos Gonzalez in the business office was excellent with running the numbers and went into great detail about the various warranty options to help us choose the best plan based on vehicle usage. We were pleased with how fast we finished paperwork and were driving home in our new vehicle. Truly a hassle free buying experience. I would definitely recommend this dealership to everyone! Thank you so much and keep up the wonderful job! More

A++++++++ WILL NEVER BUY ANYWHERE ELS E Jeff Fillon truly worked to get me into a car at a reasonable price. by far the best experience I could've ever imagined from a car dealership. not E Jeff Fillon truly worked to get me into a car at a reasonable price. by far the best experience I could've ever imagined from a car dealership. not only did Jeff make it easy and helped so much but he made a stressful experience fun! it wasn't like I was dealing with a salesman, but with a friend who truly cared about helping me! I HIGHLY recommend this dealership and when you go ask for Jeff Fillon More

Awesome Experience I can't say enough good things about the service dept. at Parks Ford. Will Smith is always helpful and thorough. He kept me up to date with what the I can't say enough good things about the service dept. at Parks Ford. Will Smith is always helpful and thorough. He kept me up to date with what the repair would cost and how long it would be. Very personable, efficient service. Wouldn't go anywhere else. More

New Dealership to Us - #1 Bar None after many comparisons! We couldn't have been more thrilled with Parks Dealership after stopping at many, with the courteous manner at which we were met, the knowledge and li We couldn't have been more thrilled with Parks Dealership after stopping at many, with the courteous manner at which we were met, the knowledge and listening skills to our needs. We felt as though we were speaking to an old friend. Peter Gordon, who answered every one of our questions without hesitation, was very personable as was Duber Garzon. Our purchase was perfect and the time that iPeter took to take us through all the ''bells & whistles' was above and beyond. We even spoke to the Service Dept. who gave us some pertinent information when in need their service. Thank you in making purchasing an auto a pleasant experiience. More

A+ Service Department, A+ Courtesy, A+ Knowledge, A+ Overall Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or f Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or faulty assembly. Wesley Chapel Ford has changed my perspective on dealership capability, service and expertise. Immediately following my initial means of contact via phone, I could tell I was in good hands. This dealership met my individual needs and concerns in a manor consistent with professional courtesy. Undoubtedly, my next visit will be with Wesley Chapel Ford based on this first, expectation exceeding, positive service consultation. More

Great dealer and super sales people. Purchased a 2015 Ford Escape SE from Robert Stevens and Carlos Gonzales. Both guys were great to work with. Would deal with again in the future, Thank Purchased a 2015 Ford Escape SE from Robert Stevens and Carlos Gonzales. Both guys were great to work with. Would deal with again in the future, Thanks Robert and Carlos . AAA+++ More