Parks Ford of Wesley Chapel

Great Customer Service! Came in recently for an oil change and tire rotation. Will Smith was couteous and very helpful. First, he took the time to update me on the maintena Came in recently for an oil change and tire rotation. Will Smith was couteous and very helpful. First, he took the time to update me on the maintenance agreement that I currently have. Secondly, there were some minor issues on the vehicle after the car was washed after being serviced. I notified Will and he immediately took care of the problem and the issue was resolved COMPLETELY! He kept a positive attitude with me and his demeanor was very calming. It is refreshing to eperience such high level of professionalism. Thanks Will Smith! More

shoping for used autombile a very good experience the sales person was very helpful also the fiancé person will get excellence rating paul and brett rumford were excellent a ver a very good experience the sales person was very helpful also the fiancé person will get excellence rating paul and brett rumford were excellent a very pleasant experience with dealerlship thanks again to all that helped went there and drove off the lot in less than 3 hours thanks again to all Stanley carter More

This is how it should work! This is my new favorite Ford dealer! Alan was excellet when it came to helping me get my vehicle repaired under warranty. They were fast, friendly, an This is my new favorite Ford dealer! Alan was excellet when it came to helping me get my vehicle repaired under warranty. They were fast, friendly, and thurough! I have every confidence that when I leave my vehicle will be good as new, and that if for some reason it's not, they'll take care of whatever may come next. Ellis has assembled a great crew. These guys don't know it but I'm a customer service consultant by trade, and is what customer service is supposed to look like! For that, they get all the stars. More

Went for an Oil Change and got a wrecked Truck Took my F350 Dually in pristine condition to Parks Ford of Wesley Chapel for an oil change and sun visor replacement and ended up with a wrecked truck Took my F350 Dually in pristine condition to Parks Ford of Wesley Chapel for an oil change and sun visor replacement and ended up with a wrecked truck. Not only was I out a truck but also had to cancel some vacation plans, because I was unable to to pull my RV. The service manager offered an insulting $250.00, a not comparable rental car, and a not very heartfelt “I am Sorry.” They felt like they were doing me a favor, by fixing my truck. Stay away from Parks Ford of Wesley Chapel this was their 3rd strike with me. More

Worked hard to get me the best possible deal they could We went to this dealership again to look at a 2016 Mustang GT convertible that I had driven a week earlier. During the past week, I had been searching We went to this dealership again to look at a 2016 Mustang GT convertible that I had driven a week earlier. During the past week, I had been searching the web and visiting other dealers to find a car I like for the price I wanted to pay. During that time, we didn't find a car with the options or price I wanted and didn't make any offers. We met with Rich Jodway again and worked with him for over 2 hours to get what I considered a fair price for my 2006 Mustang GT and a decent price on the new Mustang. Once we came to agreement, we met with Vincent Ippolito in finance to work out the details. Both guys were great. We arrived at the dealership at 5pm and they close at 8pm. Both guys stayed around until near 9pm to get this deal done with us driving the new Mustang home that evening. Vince had to miss out on his 5 yr old daughters birthday a little so this was a sacrifice for both guys. Go to this dealership and see these guys and I am sure you will be satisfied. More

Great service I had a great experience at this dealership. The sales people worked with me to get me exactly what I wanted and helped me immensely. I had a great experience at this dealership. The sales people worked with me to get me exactly what I wanted and helped me immensely. More

In for a simple oil change. Just an oil change. My car was ready right on time. Will Smith is awesome always greets me with a big smile and knows my name. My tires are tricky and Just an oil change. My car was ready right on time. Will Smith is awesome always greets me with a big smile and knows my name. My tires are tricky and last time he kept me up to date. Eventhough the tires gave him a hard time , he took the extra time to make sure they were right. I look forward to my next service. Not many dealerships you can say that about. Parks Ford is always great. More

Bought Ford Ranger 2005 Ray Gierke and sales managers made it easy for me to buy a used Ford Ranger truck at the USF car sale. Best experience I've had with a car dealer! Ray Gierke and sales managers made it easy for me to buy a used Ford Ranger truck at the USF car sale. Best experience I've had with a car dealer! Ray steered me to the type of truck I needed! Thanks to Ray and the sales team at Parks Ford. Laureen Doloresco More

Great management to ensure that customer was satisfied. The dealership truly worked to allow me to have a car that I wanted. I couldn't be more satisfied with their diligence to allow this process to happe The dealership truly worked to allow me to have a car that I wanted. I couldn't be more satisfied with their diligence to allow this process to happen and still work within my budget. They pulled out all of the stops for me! More

Made the right choice! The staff at Parks Ford are amazing! Everyone from the sales people Brett Rumford and Dion Forbes, management Duber and Shane, and Chris in finance we The staff at Parks Ford are amazing! Everyone from the sales people Brett Rumford and Dion Forbes, management Duber and Shane, and Chris in finance were welcoming and professional. I would recommend them to anyone looking for a comfortable, no pressure experience. These guys are great! More