Parks Ford of Wesley Chapel

Sell, Sell, Sell! With a dream car in mind I walked into Parks and easily derailed by the enormous stock they have on hand. Working with Robert Stephens originally, he With a dream car in mind I walked into Parks and easily derailed by the enormous stock they have on hand. Working with Robert Stephens originally, he worked with me diligently to provide as many choices available to my desires but failed to land the deal due to a set of rims. Enters Frank Lacey - Mr. Lacey knew "exactly what I wanted" and appeared to find any type of description we offered tiresome. After several attempts by us to provide the exact VIN number of the vehicle we were pursuing or by showing him pictures of the vehicle, Mr. Lacey had a vehicle transferred in from another dealership only to find the vehicle was not same vehicle I desired. My husband waited at that dealership for 9 hours only to be showed a vehicle that was incorrect. With no apology for the error from Mr. Lacey (only an apology offered by Robert Stephens, which this was not Robert's mistake to apologize for) and no desire adjust the price of a demo car I left empty handed. The staff just seems too eager to push the customer out the door with something - anything - and not caring whether it is a vehicle they preferred. They appear to be trying to one of the big Ford dealerships here in Florida like Brandon Ford and Elder Ford. They have a lot to learn before they can claim that crown. More

Great service from Sarita! We went in On Saturday 3/5 to buy a new Edge. She was helpful, found exactly what we wanted, helped us from the start to the end. We went in On Saturday 3/5 to buy a new Edge. She was helpful, found exactly what we wanted, helped us from the start to the end. More

Fast, simple and affordable. The staff was very welcoming and helpful. They helped me find a car that best fits me at an affordable price that was hard to refuse. I highly recomme The staff was very welcoming and helpful. They helped me find a car that best fits me at an affordable price that was hard to refuse. I highly recommend anyone to purchase from this dealership. More

Emotionaly satisfied! First I want to thank to Will Bozemen for selling me a Chevy Cobalt 2years ago giving me a second chance in my life to rebuild me credit back up. From First I want to thank to Will Bozemen for selling me a Chevy Cobalt 2years ago giving me a second chance in my life to rebuild me credit back up. From 430 to 2 years later now at almost 700! Now last week I bought a 2016 Ford Focus 5speed with everything in it! Best deal ever! Thanks to Jay Acevedo, Joe Della fave, both in sales and Carlos Gonzalez in finance. Neither of them pushed me to selling the car to me and was treated like any other friend I have. They saw how hard I worked to bring my credit up so they also put so much effort into helping me too. Even from 2 years ago they still did. These guys at Parks Ford Of Wesley Chapel are amazing! next car hopefully will be the 5.0 mustang. Thank you Parks Ford!!!!!!!!!! You really have changed my life and made everything possible. Btw the rating of my satisfaction and everything els in the experience I recieved is off the charts. 5stars is not enough!?? More

Fastest negotiations ever!!! I was definitely not looking to buy a car. I was actually there with my husband picking up my daughters car! Within a few more minutes we were test dr I was definitely not looking to buy a car. I was actually there with my husband picking up my daughters car! Within a few more minutes we were test driving a 2013 Ford Escape with Brett Rumford. As we were not planning on buying a car that day we had to return later in the afternoon and within half hour the negotiations were complete!! There was no games, Brett was easy going, to the point and the dotted lined was quickly signed! Overall the experience with Brett was very efficient and he made buying a car a pleasure instead of a nightmare!! Thank you Brett Rumford!! More