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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
588 Reviews

588 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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January 03, 2025

Everything was fine with my service experience I had no problems with my service or service advisor More

by gregoryawoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

The service department is great, but I won't buy a new or used vehicle at Parks because the prices are not competive compared to Santa Fe Ford. More

by RCG8R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

I was not called when the car was ready so they ended up keeping it overnight More

by LEWISNINA
Recommend Dealer
Yes
Employees Worked With
Devon
January 02, 2025

Fraser was my service advisor and he did made sure everything went as smooth as possible. Great experience More

by TLFJ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
January 02, 2025

Levin was very helpful and responsive. It was the first time working with him but will definitely call him going forward. More

by GMBRASFIELD
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Levin was filling in for the person I was assigned, but did an excellent job of listening to my concerns and walking with me to the car for me to show him a low fluid container that I did not recognize in More

by PSMITH004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Great service. Doreen made sure I was comfortable and that my car was in great condition after the service. More

by mpanchal9604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen
January 01, 2025

Levin is the best service advisor I have ever dealt with! !! AND I have been buying Ford's for 56 years...My first car was a 1966 Mustang GT More

by MJBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Completed tire rotation and left 2 tires with unscrewed lug nuts. They have improved their customer service and take videos when completing the vehichle inspection which I appreciated. More

by Valentina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rylee
December 31, 2024

Great sales person (Rudy) and finance guy who I knew from Naples . My service appointment went smoothly and the folks were efficient and courteous. Great dealership! More

by michaelj55mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy the sales person
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