Parks Ford Lincoln of Gainesville - Service Center

Great service friendly staff always timely with work done to our vehicles and very competitive rates to our vehicles and very competitive rates More

I stay with Ford because your service center is tops. and Bill Stoufer is always the one to help me out. He is a wonderful service director and your shop people have always done an excellent job. I cou and Bill Stoufer is always the one to help me out. He is a wonderful service director and your shop people have always done an excellent job. I could not ask for a nicer group of people. Louise Rothman More

I only went to the service department and was quoted one price, paid up front to order the part when I went to have the work done was charged an additional $300 I knew nothing about. A key fob should not be price, paid up front to order the part when I went to have the work done was charged an additional $300 I knew nothing about. A key fob should not be $800 I doubt they even cut the key blade. I’ll have to check but I bet they’d want $$$$ to do that. If my Lincoln needs work I won’t be taking it there. More

Highly professional staff and very comfortable waiting area. Overall diagnostics were impressive. Would certainly recommend this dealership. area. Overall diagnostics were impressive. Would certainly recommend this dealership. More

Luciano lied , told me none of my work was covered under warranty, that was a huge lie he never even attempted . Thankfully Alejandro took over and submitted the work it was covered. Still waiting on repair warranty, that was a huge lie he never even attempted . Thankfully Alejandro took over and submitted the work it was covered. Still waiting on repairs. 3 trips and soon as I get home the dash is lit up . Haven’t had my car since September. Also called for 5 weeks leaving Luciano message, none were returned. More

Devon did a great job getting me in out and kept me informed about what was being done and when it would be completed. informed about what was being done and when it would be completed. More

Service was on time . Pick up and drop off were efficient as well Agent was great Pick up and drop off were efficient as well Agent was great More

Took a whole week without my vehicle to do an oil change, change the oil dipstick to a revised one, and reprogram the ecu. I don't understand having an appointment for service if there is no one available to change the oil dipstick to a revised one, and reprogram the ecu. I don't understand having an appointment for service if there is no one available to do the service for an entire week. It put me without transportation for the entire week while my drivable truck sat in the service parking lot. More

Fraser is was my service advisor. We had good communication. I especially like the valet pickup and delivery. They were able to work around my schedule. This was my first service o We had good communication. I especially like the valet pickup and delivery. They were able to work around my schedule. This was my first service on my Maverick truck. So far so good! More