Parks Ford Lincoln of Gainesville - Service Center

Levin and Michael were very attentive to the repair of my Ford Maverick with a very challenging issue. Very professional and stayed on top of the progress and lack of parts availability. Ford Maverick with a very challenging issue. Very professional and stayed on top of the progress and lack of parts availability. More

Great dealer. Fraser was excellent. He was friendly and knowledgeable. They got me n and out for see an hour for an oil change. Fraser was excellent. He was friendly and knowledgeable. They got me n and out for see an hour for an oil change. More

I'm a Ford guy. Parks Ford has always serviced them. I like how easy it is to get in and out for service. I recommend Parks Ford to my friends. Levin Hickman is Grea Parks Ford has always serviced them. I like how easy it is to get in and out for service. I recommend Parks Ford to my friends. Levin Hickman is Great to work with. Thank you. More

Bill was very helpful and I like the concierge pickup service. Will plan on using it again. service. Will plan on using it again. More

They screwed by even a simple oil change. Which led to smoke build up in the for several days. Excess oil can damage engine. However they redid the oil change. Which led to smoke build up in the for several days. Excess oil can damage engine. However they redid the oil change. More

Our service representative was excellent in setting expectations and time line. He communicated proactively in calls and your team had the vehicle repaired ahead of schedule! Best service center expe expectations and time line. He communicated proactively in calls and your team had the vehicle repaired ahead of schedule! Best service center experience with Ford I have had yet! More

I purchased a jeep Cherokee from your location in August and it came with 4 oil changes (the one with the works, tire rotation, etc.) and had no problems when I went for the first one a couple months ago. T and it came with 4 oil changes (the one with the works, tire rotation, etc.) and had no problems when I went for the first one a couple months ago. This time I didn't get my tires rotated because I was told my lug bolts would 'crack' or 'break' if tires were rotated. I was not told about this previously nor should I feel they should be faulty. My tires were not rotated and I declined a $500 service for new lug bolts. The plastic floor mat and some other trash I guess the techs use was also not disposed of. I've been coming to you guys for years with multiple cars and it seems inconsistent and sloppy compared to my initial visits. I would like more info on the lug nut issue. More

Very professional upon entry, fast and polite customer service. By far the best service department experience I've had with any dealership in Gainesville service. By far the best service department experience I've had with any dealership in Gainesville More

It's your average dealership, i haven't been here in years.gets the job done years.gets the job done More

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