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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
797 Reviews

797 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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October 16, 2024

Did what they said needed to be done And got it done To make it right More

by Mrini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Really bad customer services! Don’t do business here, stake all my can to Santafe ford in Alachua! More

by peredadaniel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Houlahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Duke
October 15, 2024

Very helpful and easy to coordinate with. Service was done well and completed to satisfaction More

by ericacanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The staff's kindness and professionalism instantly put me at ease, making for an exceptional experience. I couldn't have asked for anything better. More

by cordeliagordon75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sandridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim, Ethan Smith
October 15, 2024

He is always willing to help with our needs. Very polite and courteous and knowledgeable. More

by jgardner1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Levin is the best! Every time we have taken the car for a service he has always kept us updated and helped us in the best possible way. More

by JOSEPH.RIVERA3.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Responsive service. Would prefer faster service to diagnose problem but once identified was handled well More

by STUART_WEGENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano Nunez
October 12, 2024

Worst experience ever. My car had been at the shop for over 2 weeks with NO results, communication and support More

by CATHerine.WITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Burke
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Waited 2-1/2 hours for them to tell me they couldn’t service my car that day. Very frustrating! And that’s the third time I’ve been there to fix a recall problem and it’s still not fixed. That’s over More

by Carol
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know any of these people
October 11, 2024

Waited 3hrs to get an oil change. Did not reset oil change light. Did not change the sticker that's usually on the windshield. Still have the one from the previous dealership. Did not More

by bardellangelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levin Hickman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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