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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
521 Reviews
Call Service Center (352) 565-9023

521 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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August 16, 2024

The worst service. Did not fix my vehicle and I was stranded in South Carolina for 3 weeks with no vehicle. More

by Betty
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Cris Auger
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August 16, 2024

Fast service, professional staff, excellent customer service!!! Will use this dealership again if a need should arise. More

by Danbross75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Sanford
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Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

Danbross75, On behalf of us at Parks Motor Group, I would like to thank you for sharing this great review about our dealership! Sincerely, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

I find that the service department is not as organized or responsive as I’d like. More

by ap123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

ap123, We would like to thank you for your recommendations and this fantastic review. Sincerely, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

Prompt, professional and fixed my car problem. I was able to get an appointment quickly. More

by THOMAS.WISNIESKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with a service advisor
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Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

Thomas.wisnieski, Thank you so much for sharing your positive experience with Parks Motor Group! Best, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

Parks Ford in Gainesville has been great to work with. Bought 2 vehicles from them and have had 3 vehicles serviced by Parks Gainesville. Sales and service are top of the line. Great people, great custome More

by jill47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

jill47, Thank you so much for sharing your experience with Parks Motor Group. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Best, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

David took good care of my car. He discussed with me with details and asked for solution by heart More

by Zhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack , David Keyes
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Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

Zhe, We would like to thank you for your recommendations and this fantastic review. Sincerely, Maddie Norton Marketing Manager 352 871 1656

Aug 27, 2024 -

Zhe responded

David took good care of my car. He discussed with me with details and asked for solution by heart

August 16, 2024

Cool just need more communication with customers and the breakdown of what's really wrong with their vehicle More

by kiwanis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

Bill has been my service tech for almost 2 decades and he is absolutely the best More

by roudels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

roundels, We would like to thank you for your recommendations and this fantastic review. Best, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

Good service, great communication, got my truck running and looking like new, and I never have to look under the hood. More

by m.farrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Parks Ford Lincoln of Gainesville responded

m.farrer, Thank you for the positive review. Sincerely, Maddie Norton Marketing Manager 352 871 1656

August 16, 2024

Getting my vehicle serviced here is never an inconvenience to my busy schedule. It actually gives me an opportunity to relax and enjoy a break. If I had to choose the biggest contributing factor More

by jillianpaulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Parks Ford Lincoln of Gainesville responded

jillianpaulk, Thank you so much for sharing your experience with Parks Motor Group. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Best, Maddie Norton Marketing Manager 352 871 1656

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