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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
566 Reviews

566 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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January 14, 2025

Be careful coming here for the last thirty years, we’ll change names several times over the years, and I brought my truck there when it was Paul West Ford 1979 and the service department has taken care of More

by lptiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Plank
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

They do not have enough skilled mechanics to diagnose and perform repairs. Took a week (Friday through Thursday) to get fairly uncomplicated work diagnosed and done. Recording says new management. I not More

by R-KSTAUFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - ⭐️⭐️⭐️⭐️⭐️
January 13, 2025

Fraser Ardrey and his brand of professionalism are top notch. The detailing was very impressive. More

by themoraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser Ardrey and Terrance...
January 12, 2025

I did not have a good experience. My car was damaged while it was in there. It took a lot of time to get the car fixed from the accident that happened at the dealer. I had to rent my More

by AFFRON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’ve been dealing with the owner of the business
January 12, 2025

Angel was courteous and friendly and helpful to me when I arrived to have my vehicle serviced. Took me inside and showed me where to sit and different parts of the customer waiting area. More

by gwjones54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Tompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Service manager said my service plan was for oil changes only, but my info is different. He said he would look into it and give me a call. He did not. No follow-through. More

by DAWN.KRUZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New service manager, don't remember his name
January 12, 2025

They do his Job fast and they me know all the important information for the mainteneance More

by Carvajalsandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
January 11, 2025

Lucianno was great and took very good care of me. Deserves a pay raise if you ask me More

by cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Brower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucciano
January 11, 2025

Great service I will continue to use Ford Lincoln for my car and their service. More

by gwendolynlewis35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Courteous, attentive service personnel. With appointments you’re in and out fast! I’ve been a customer for years. More

by spoitras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.