Parks Ford Lincoln of Gainesville - Service Center

Under new management and it shows. I just purchased my 2nd car. The service department has really stepped up. Before the changes in the company, I had planned to not come back. I just purchased my 2nd car. The service department has really stepped up. Before the changes in the company, I had planned to not come back. More

Very courteous customer service personnel. Comfortable waiting room. Appreciated the video explanation of recommended service. Comfortable waiting room. Appreciated the video explanation of recommended service. More

Lengthy waiting. Less than average communication. Obviously trying to be better. There have been some improvements but still have a ways to go. Less than average communication. Obviously trying to be better. There have been some improvements but still have a ways to go. More

My experience with parks hyundai and Alejandro o Reilly was absolutely great he did not try to sell me extra any thing or tell me I needed this done just keep everything super simple and exactly what was a was absolutely great he did not try to sell me extra any thing or tell me I needed this done just keep everything super simple and exactly what was asked for. More

I want to recommend Ari in the service department at this Hyundai dealership - he kept me in the loop with every detail while my Tucson was in for service Hyundai dealership - he kept me in the loop with every detail while my Tucson was in for service More

She called me to tell me my maintenance was due and got me scheduled to have a technician come To me the same day! me scheduled to have a technician come To me the same day! More

Devon has been pleasant and professional during each visit. I would recommend Devon in Gainesville Florida as an advisor visit. I would recommend Devon in Gainesville Florida as an advisor More

Super nice people but they do not listen to what your saying is wrong with your car. I went in to get my tpms sensor changed for the 2nd time in 8 months didn't even have the car for 4 of thoses months. saying is wrong with your car. I went in to get my tpms sensor changed for the 2nd time in 8 months didn't even have the car for 4 of thoses months. Now I'm coming back for them to change it again after a week of having my car this time. I asked them to check my wheel bearings and anything thing else that could be making it keep going off. They did not they just changed the sensors and said they were faulty again. Hopefully they will make it right this time and maybe listen to the customer the first time. More

The service department is quick, efficient, and knowledgeable. Fraser is a great service writer and cares about his customers. knowledgeable. Fraser is a great service writer and cares about his customers. More

Bill Stoufer is te consummate professional. He takes care of the problem and represents the dealership well in the service department. We are grateful for his excellent and caring service! He takes care of the problem and represents the dealership well in the service department. We are grateful for his excellent and caring service! More