Parks Ford Lincoln of Gainesville - Service Center

Great service and my advisor provided very useful information and all the help I could ask for! information and all the help I could ask for! More

Bill is fabulous and the only service rep I want to work with. Thank you! with. Thank you! More

Bill is an excellent service advisor. Always helpful and efficient. I value his assistance and guidance. Always helpful and efficient. I value his assistance and guidance. More

Communicated well on the work being performed. Work was done well and in a timely manner Work was done well and in a timely manner More

Levin is an excellent service advisor. I have been using him for years. I can count on him to always answer all my questions and needs I have been using him for years. I can count on him to always answer all my questions and needs More

I liked that you came picked up then returned my vehicle. It took something off my plate. It took something off my plate. More

Parks Ford always has great customer service and quality work. Whether I am leaving the vehicle for the day, or waiting for the work to be completed in the lounge area, it is always an enjoyable and relaxin work. Whether I am leaving the vehicle for the day, or waiting for the work to be completed in the lounge area, it is always an enjoyable and relaxing experience. More

I am well pleased with service at Parks Ford Lincoln. Everyone appears to be goal oriented. Everyone appears to be goal oriented. More

The customer service was the worst I’ve ever experienced. No one ever returned calls. My car was at the Hyundia service department for over a month while trying to get a warranty approval from Hyundia Americ No one ever returned calls. My car was at the Hyundia service department for over a month while trying to get a warranty approval from Hyundia America who eventually denied the claim. My car was just under 10 years old and had only approximately 76,000 miles that was still under the power train warranty. The reason we were given was that we could not produce receipts for service during the COVID epidemic; my son serviced my car during this time. The motors in these cars are known to have a lot of problems. If there were minus stars, I would double it. It is very disappointing that Hyundia would not honor the warranty that I paid for when I bought my car. My recommendation is NEVER BUY A HYUNDIA. More

Presented me a bill with charges for services not rendered. I don’t know how to describe it besides literally trying to rip me off. I doubt I will ever take my vehicles back and will have to find a d rendered. I don’t know how to describe it besides literally trying to rip me off. I doubt I will ever take my vehicles back and will have to find a different dealership for my upcoming purchase. More