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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
958 Reviews

958 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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March 17, 2025

I will take my car here anytime, the service is great. Thanks for such courtesy. More

by JEANEAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Parks Ford Lincoln of Gainesville responded

service. If you ever need anything, don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 16, 2025

The service center arranged a visit by the mobile service truck. They arrived at our home early and completed the required maintenance in short order. No better way to go when the mobile unit is able to pe More

by BECKY10152000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We're glad our mobile service made things convenient for you and got the job done efficiently. If you ever need anything, feel free to reach out. Michael Muldoon Service Manager 864-918-7012

March 16, 2025

I have been driving and having vehicle services for 60 years and Parks Ford has provided the best service I have ever had in the ten years I have been living in Gainesville FL. Bill Stoufer has always be More

by mhgoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words and for trusting us with your vehicle service for the past ten years! We appreciate your loyalty, and Bill will be glad to hear your feedback. If you ever need anything, don't hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 15, 2025

Levin and Michael were very attentive to the repair of my Ford Maverick with a very challenging issue. Very professional and stayed on top of the progress and lack of parts availability. More

by kmhgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We truly appreciate your patience and are glad that Levin and I could provide the attentive service you deserve. We understand how challenging repairs and parts delays can be, and we’re grateful for the opportunity to keep you informed throughout the process. If you ever need anything in the future, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 15, 2025

Great dealer. Fraser was excellent. He was friendly and knowledgeable. They got me n and out for see an hour for an oil change. More

by rlwright66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser Ardrey
Mar 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad Fraser provided excellent service and that your oil change was quick and efficient. We appreciate your support and look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

Mar 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad Fraser provided excellent service and that your oil change was quick and efficient. We appreciate your support and look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

March 15, 2025

I'm a Ford guy. Parks Ford has always serviced them. I like how easy it is to get in and out for service. I recommend Parks Ford to my friends. Levin Hickman is Grea More

by inspectormorris55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your loyalty and for recommending Parks Ford! We’re glad to hear that service has been convenient for you and that Levin has taken great care of you. We appreciate your support and look forward to seeing you next time! Michael Muldoon Service Manager 864-918-7012

March 15, 2025

Bill was very helpful and I like the concierge pickup service. Will plan on using it again. More

by HTKGOG8ORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! I'm glad to hear that Bill was helpful and that you enjoyed our concierge pickup service. We look forward to serving you again in the future! Michael Muldoon Service Manager 864-918-7012

March 15, 2025

They screwed by even a simple oil change. Which led to smoke build up in the for several days. Excess oil can damage engine. However they redid the oil change. More

by vijayendran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fraser Ardrey
Mar 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your review. I apologize that you had to return for us to correct your oil change service. I’m grateful we were able to make it right, and we look forward to providing you with a great experience next time. Michael Muldoon Service Manager 864-918-7012

March 14, 2025

Our service representative was excellent in setting expectations and time line. He communicated proactively in calls and your team had the vehicle repaired ahead of schedule! Best service center expe More

by crissbrothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Louis
Mar 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your wonderful review! We appreciate your kind words and are glad to hear that our service representative kept you informed and that our team exceeded your expectations by completing the repair ahead of schedule. Providing top-notch service is our priority, and it means a lot to know this was your best Ford service experience yet! If you ever need anything, please don’t hesitate to reach out. Best regards, Michael Muldoon Service Manager 864-918-7012

March 13, 2025

I purchased a jeep Cherokee from your location in August and it came with 4 oil changes (the one with the works, tire rotation, etc.) and had no problems when I went for the first one a couple months ago. T More

by Jetmamba45
Recommend Dealer
No
Mar 13, 2025 -

Parks Ford Lincoln of Gainesville responded

I appreciate you sharing your concerns and sincerely apologize for any frustration during your visit. Your experience matters to us, and I want to address the lug bolt issue and any i other concerns you’ve had during service. Please reach out to me directly at 864-918-7012 or mmuldoon@parksofgainesville.com so I can make this right. I appreciate your loyalty and look forward to speaking with you. Michael Muldoon Service Manager Parks Motor Group of Gainesville (864)-918-7012

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