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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
543 Reviews

543 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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November 07, 2024

Excellent Service from knowledgeable Service Personnel. I have purchased and service vehicles at Parks since I moved to Gainesville in 2014. More

by mhgoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
November 07, 2024

Very helpful in getting my F150 truck serviced in a timely fashion. Great crew at Parks! More

by PASCUALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
November 07, 2024

This statement is about Ford dealerships in general. I just paid over $2,000 to replace the fuel pump. It is unacceptable for a fuel pump replacement to cost over $2,000. Last year, my wipers would More

by wooddrzj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

My interaction with staff was great. Service is another story. Many things have really changed. More

by PDCUFFIE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

I set an appointment for 1pm for service, when I got there, the lady immediately stated I would have to leave my vehicle and was not guaranteed my car would get looked at that day. I was not told prior More

by GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Houlahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Have had this truck for over over 5 years and I wouldn’t consider taking it anywhere else to get serviced. A highly professional organization. Our service representative Devon Pokomy is a professional who More

by Skipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Pokomy
November 06, 2024

Best sales service and finance team in gainesville met my needs and my financial requirements to meet my budget, excellent team. More

by bonniejortiz
Recommend Dealer
Yes
Employees Worked With
Garrett
November 05, 2024

Service was incomplete , lack of follow up Lack of communication Very disappointing , bills not clear. More

by WDEFARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know any name
November 05, 2024

Lied said they didn’t rotate tires because they could not find my wheel lock. But had brake pad measurements on invoice. They lost my wheel lock key. Cost me 150.00 to get the wheel locks off More

by drbuschman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Tompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

I had my Hyundai Elantra towed in because of a sudden large oil leak. They diagnosed the problem as an extremely loose oil filter (!) and fixed it with an oil & filter change and also fixed a recall issu More

by Meadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano (?) - 5 stars
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