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Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
984 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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983 Reviews of Parks Ford Lincoln of Gainesville - Service Center
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June 27, 2025
Ari was wonderful to work with! He was very efficient, kind, thorough and knowledgeable. I would use Ari again for sure He was very efficient, kind, thorough and knowledgeable. I would use Ari again for sure More
by nroberts0622
Verified CustomerEmployees Worked With
June 26, 2025
Customer service was terrible. I called my service technician and instead of him calling me back he sent me a text. My door lock was working before I gave them my car. After I pick I called my service technician and instead of him calling me back he sent me a text. My door lock was working before I gave them my car. After I picked up my car the lock stopped working. They claimed they couldn’t see me until a certain day, but after I spoke with the manager and I could be immediately seen that day. They never apologized for my their actions. Overall, I was not a satisfied customer. More
by Cyarah.Welch26
Employees Worked With
Devon and Mike
June 26, 2025
I used the mobile home service for warranty work. The mobile unit arrived as scheduled, the work was performed, the work was reviewed with me. I even received the multi-point inspection given for nor The mobile unit arrived as scheduled, the work was performed, the work was reviewed with me. I even received the multi-point inspection given for normal service visits. I highly recommend the use of the mobile home service. I will use the service for my next oil change and tire rotation - a real time saver. More
by Deaerrater.com
Employees Worked With
Nakia Cleveland, Zack Nonog
June 26, 2025
Alejandro was very nice and professional. He kept me informed of the status of the car maintenance and freely answered all my questions. I’ll be sure to ask for him next time I come in for se He kept me informed of the status of the car maintenance and freely answered all my questions. I’ll be sure to ask for him next time I come in for service. More
by eve_irwin
Employees Worked With
June 26, 2025
Direct scheduling with the Service was easy. The agent provided dates and times best suited for my service. He checked in the. Vehicle making sure he understood my requests and kept me informed The agent provided dates and times best suited for my service. He checked in the. Vehicle making sure he understood my requests and kept me informed of progress throughout the wait. Service was performed professionally and vehicle was cleared of any remaining paper or debris from service work. He reviewed the entire service with me making any explanations and estimated scheduling for next service. Parks Ford is my preferred dealership and Bill Stouffer is the Service Agent I prefer to do business with. This is a first class team and I entrust my automobile to them to help maintain it. More
by MajorS
June 25, 2025
Very good service representative (Alejandro? ). Everything explained via video and by a mechanic before any service begins. Waiting area could be more comfortable, with some food/drink options. ). Everything explained via video and by a mechanic before any service begins. Waiting area could be more comfortable, with some food/drink options. More
by matt352fl
June 24, 2025
Ari Flores was the best! !! He is so helpful and competent and personally I hate going to get my car serviced but he made the experience an easy one !! He is so helpful and competent and personally I hate going to get my car serviced but he made the experience an easy one More
by youngeunkiim
