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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
755 Reviews

755 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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March 28, 2025

great service rider. took over 2 hr for oil change. [to much talking] then i had a battery install by the same guy, that was fast. nice place, lots of people working. if More

by kingbruce6711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Mar 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We’re glad you enjoyed working with our service team and appreciate your patience during your visit. Your comments help us improve, and we hope to provide you with a smoother experience next time. Michael Muldoon Service Manager 864-918-7012

March 27, 2025

Very professional and capable staff. I feel confident in their abilities to keep my vehicle well maintained. More

by remz0701
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Curtis
Mar 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your trust and kind words! We're proud to have a professional, capable team, and it means a lot to know you feel confident in our care. We look forward to seeing you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 27, 2025

The past couple of service on my explorer The tires was not Rotating!why l just had the tire sensor replaced and the tire was marked, still in the same place, left rear. More

by Aaronky35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for bringing this to my attention. I’m very sorry to hear about the issue with your tire rotation, and I completely understand your concern. I’d appreciate the opportunity to speak with you directly and make this right. Please feel free to call me at your convenience—I'll make sure we get this resolved. — Michael Muldoon, Service Manager 864-918-7012

March 26, 2025

The serviceman came out to out house to do an oil change. He was very professional and was done quickly. I would definitely use this service again More

by kimbie444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your thoughtful review! We're glad to hear our technician provided quick, professional service right at your home. We appreciate your trust and look forward to helping you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 26, 2025

I have only one problem, service takes longer than we were told it would take. More

by Golferbuddies
Recommend Dealer
Yes
Mar 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I’m sorry to hear the service took longer than expected—we understand how valuable your time is. We’ll work on improving our communication moving forward. We appreciate your patience and look forward to seeing you again soon. — Michael Muldoon, Service Manager 864-918-7012

March 25, 2025

It was the best experience . Customer service top tier and Levin was fast and efficient . More

by moontorres21
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
Mar 25, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re so glad Levin provided you with top-tier service and a great experience. We truly appreciate your support. We look forward to seeing you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 25, 2025

Bill was outstanding as always! He goes above and beyond to provide excellent professional and personalized service. More

by JPETERKIN3.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman in charge of organizing the valet services was excellent. Extremely professional and managed every detail.
Mar 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! Bill truly cares about delivering exceptional service, and we're grateful to have him on our team. We appreciate your continued support and look forward to seeing you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 24, 2025

I am always confident that the servicing of my 2017 Ford Escape is always excellent, thanks to Bill Stouffer. His expertise and experience are superb. I'm addition he clearly explains what is to be done and More

by SOKARANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your thoughtful review! We're grateful for your continued trust and glad to hear Bill’s expertise gives you confidence and peace of mind. We are always here to help. Michael Muldoon Service Manager 864-918-7012

March 23, 2025

I really think the place has changed when I used to come there and when was Paul West customer service was better.... I think when you doing service you shouldn't have to buy refreshments More

by albertgaskin235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thanks for sharing your thoughts. I'm sorry to hear your recent experience didn't meet your expectations. We’re always working to improve, and I appreciate your feedback—it helps us do better. Michael Muldoon Service Manager (864)-918-7012

March 23, 2025

Everyone did a good job. Fraser is really good. He kept me updated. Would tell anyone to use Parks. More

by scleggfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad Fraser and the team took good care of you. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

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