Parks Ford Lincoln of Gainesville - Service Center

Parks Ford Lincoln of Gainesville responded

Thank you so much for your loyalty and for recognizing Bill’s outstanding service! We couldn’t agree more — Bill is a valuable part of our team, and we’re lucky to have him. It’s wonderful to hear that he continues to take great care of you. If you ever need anything, please don’t hesitate to reach out — we’re always here to help. Michael Muldoon Service Manager 864-918-7012

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words and for sharing your wonderful experience with our team! We’re thrilled to hear that Fraser, Cameron, and the rest of our staff made you and your husband feel welcome and well cared for during your visit. Providing exceptional service and hospitality is always our goal, and it’s great to know you’re happy with both the repairs and the overall experience. We look forward to seeing you again when your part arrives — it will be our pleasure to assist you. If you ever need anything in the meantime, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to complete your review. On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! We are delighted to hear you had a wonderful experience. Look forward to seeing you at your next service visit! All the best Gerald Acevedo Service Manager

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words and for recognizing Bill's hard work and dedication! We’re lucky to have him on our team, and it’s wonderful to hear that his service continues to make such a positive impact on your experience with us. Your loyalty to Parks Ford means a great deal, and we look forward to serving you — and keeping you in a Ford — for many years to come. If you ever need anything, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently have an excellent experience with us. Devon will be so happy to know his great service made a positive impression. We appreciate your trust in us and look forward to keeping your vehicle running smoothly for many miles to come!

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We’re so glad to hear that your first mileage-based service went smoothly and that Fraser was able to take great care of you. It’s always our goal to make service visits quick and convenient, so you can get back to your day with confidence. We appreciate your trust and look forward to seeing you again at your next visit!

Parks Ford Lincoln of Gainesville responded

Thank you so much for the awesome review! We love hearing that you had a great experience at Parks — from the quick service to enjoying some coffee while you waited. We’re glad we could make your visit so smooth and comfortable. We appreciate your 10/10 rating and look forward to welcoming you back next time! Michael Muldoon Service Manager 864-918-7012

Parks Ford Lincoln of Gainesville responded

I’m very sorry to hear about your recent experience, and I truly appreciate you taking the time to share your feedback. It’s never our intention to leave our guests feeling frustrated or that their time has been wasted. I would welcome the opportunity to speak with you directly so we can better understand what happened and work toward a resolution. Your satisfaction is important to us, and we’d like to do what we can to regain your trust. Please feel free to reach out to me directly at your earliest convenience. Michael Muldoon Service Manager 864-918-7012

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words! We’re happy to hear that you had a great experience with our service team and that your wait time was nice and short. We know your time is valuable, and it’s wonderful to know we could get you back on the road quickly. We look forward to seeing you again for your next visit! Michael Muldoon Service Manager 864-918-7012

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. We’re happy to hear that we were able to complete your warranty work while you waited — we know how valuable your time is! However, we’re sorry to hear that your paperwork didn’t make it to your inbox as promised. We appreciate you bringing this to our attention, and we’d be happy to make sure you receive a copy. Please feel free to reach out to us directly, and we’ll get that taken care of right away. Thank you again for your visit — we look forward to serving you again in the future! Michael Muldoon