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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
919 Reviews

919 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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May 03, 2025

I brought my car in. They said the battery was bad. I told them it was the 5th battery new alternator. Engine runs very smooth. They returned it and said it was a bad bat More

by LDSAMBURN
Recommend Dealer
No
Employees Worked With
Ari and the service manager
May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your feedback. On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. I will address your concern with the advisor who helped you. Please look for a call from me. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 03, 2025

Dishonest, tries to sell you services that are not needed or that don't yet correspond. More

by mig.mn432
Recommend Dealer
No
Employees Worked With
Rylee Terry
May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. It is our job to provide you information about necessary services needed on your vehicle. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 03, 2025

The wait time was longer than quoted (1. 5hrs vs. 1 hr). The appointment I made was for a new car maintenance and oil change. When I arrived the appointment was not made for a new car (tried More

by Sarahscato
Recommend Dealer
No
May 03, 2025

I wouldn't trust my vehicles with anyone else. Parks always takes the best care of me! More

by skoryd
Recommend Dealer
Yes
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Muldoon
May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for the trust and loyalty! We're honored to take care of your vehicles and look forward to continuing to provide the best service possible. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

Friendly and Professional I had a great experience buying my new vehicle. I highly recommend Parks of Gainesville! More

by Bryan Campen
Recommend Dealer
Yes
Employees Worked With
Matt Miranda
May 03, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Bryan, and congratulations on your new vehicle! We’re glad you had a friendly and professional experience. We appreciate your recommendation and look forward to seeing you again when it’s time for service! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

He was very courteous and easy to work with. Overall did a great job. We will be switching from starke to you because of the great service! More

by Sboushon
Recommend Dealer
Yes
Employees Worked With
Fraser
May 03, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words and for choosing to make the switch! We’re glad Fraser provided courteous and excellent service—it means a lot to us. We look forward to taking care of you and your vehicle in the future! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

I was given the runaround and my situation was handled poorly and unprofessionally. Will not return. More

by mirrandafertitta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro O.
May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 03, 2025

Well, Parks Ford still has my car unfixed for an entire year, and I'm constantly being lied to. Every time I talk to Levin he tells me some excuse on when my car will be ready or it's a new problem. My war More

by puttiness
Recommend Dealer
No
Employees Worked With
Levin Hickman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your concerns. I understand how frustrating and unacceptable this experience must be, and I want to personally address it. I’m looking into the details of your vehicle and will be reaching out to you directly. Please feel free to contact me as well—I want to speak with you and work toward resolving this as quickly and thoroughly as possible. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 02, 2025

The mechanic seemed to be a little less than average. Levin was on point. He was perfect and knew exactly what needed to be done to the car. It was a very good experience. More

by Aaronjscott1978
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
May 02, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad Levin was on point and made sure everything was taken care of properly. We're happy to hear you had a good experience and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 02, 2025

So convenient and the auto technician went over everything. Love this convenience and would recommend this dealership to all my friends. More

by reay_sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto tech
May 02, 2025 -

Parks Ford Lincoln of Gainesville responded

reay_sharon, Thank you for leaving a 5 star review! We appreciate your business and value your feedback. On behalf of my colleagues we look forward to seeing you at your next service visit. We wish you all the best! Sincerely, Gerald Acevedo Service Manager Parks Hyundai

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