Parks Chevrolet

My husband called and told the salesman Joel exactly what we wanted, he said that you had one on the lot, when we got there and there was not one on the lot, the salesman waited our time trying to sell us a we wanted, he said that you had one on the lot, when we got there and there was not one on the lot, the salesman waited our time trying to sell us a vehicle that we were already sold on. We were at the dealership until 11 pm that night my husband and I had mentioned multiple times that we had an 11 year old who needed to get home and go to bed as he had to go to school the next morning. We had to order the in, it took 14 days for it to show up, we picked it up there was rubbing compound all over it, found 1 spot where something was dragged across the finder. The car started dropping cylinders at about 500 miles, we scheduled service, the service department told me it was because we were not using a top tier gas, and that the cylinders had over carboned it had 2500 miles on it at this point. They changed the oil, and ran a fuel treatment through the gas; we have made sure that we have used only Quick Trip gas "A Top Tier Gas" since we have picked it up. When I dropped off the car for service they set me up with a loaner that was dirty, and smelled of smoke so bad, my son and I are allergic to smoke. When I drove the car it shook so badly when I got to 60, and at idle it scared me, I took it back to the dealership and they gave me a safer car that didn’t smell and was clean. I drove my car home and it was still doing it upon shutting the car off and restarting it after a couple of hours. We have called Joel a couple of times to get service set up again on the car; however, he is not returning our calls. So I called left a message 5/29/13 t@ 7 am thought I would get a call back to get the car in for service and I have not received a call as of 1:30 PM today. I did have the pleasure of speaking to a wonderful receptionist EVA.... She did all that she could do and listened to my concerns and empathized even though she could not help fix the issue with the car. So to her I would like to say Thank You. You need more people like EVA working for you. More

My experience at parks was awesome. Deborah was awesome getting me the new chevy truck. And the other employees were very professional and they made feel right at home getting me the new chevy truck. And the other employees were very professional and they made feel right at home More

Brett Johnson is a very knowledgable and a professional salesman. Brett has sold me 3 vehicles in the past and he keeps me coming back. He is an asset to Parks. Keep up the good work. salesman. Brett has sold me 3 vehicles in the past and he keeps me coming back. He is an asset to Parks. Keep up the good work. More

The service department employee (Ed Moore) was very professional, polite and pleasant. He was knowledgeable about the vehicle needs and thorough in his explanation. I have used Parks for general vehicl professional, polite and pleasant. He was knowledgeable about the vehicle needs and thorough in his explanation. I have used Parks for general vehicle service and warranty repairs. Their service department extremely clean and the process from start to finish was exceptionable. More

Darin did an Excellent job helping me locate the right car for me. He was knowledgeable on every model we discussed. He listened well to my needs and helped steer me in the right direction. He wasn't push car for me. He was knowledgeable on every model we discussed. He listened well to my needs and helped steer me in the right direction. He wasn't pushy and allowed me to make the right decision for me. The whole Parks team did a great job of working with me and making me feel like a valued customer. More

i highly recommend parks to everyone, i purchased a new 2012' colorado from amy s., and adam s., and kyle c., they all 3 were very helpful, easy buying experience! 2012' colorado from amy s., and adam s., and kyle c., they all 3 were very helpful, easy buying experience! More

Parks Chevy did a great job helping me pick out my car and making sure I received everything that I needed. Everyone was super helpful! and making sure I received everything that I needed. Everyone was super helpful! More

Brett Johnson was very helpful with the purchase we made. He explained how to work the car and where everything is on the car. He worked hard on getting the payment that we needed. I would recomend going He explained how to work the car and where everything is on the car. He worked hard on getting the payment that we needed. I would recomend going to Parks Chevy and asking for Brett Johnson Jackie Bowlin More

Today I took my 2012 Chevrolet pickup in for it's 1st oil change, under prepaid service contract. As always, I was greeted cheerfully by Ed Moore, and was given a loaner vehicle to drive. When my truck oil change, under prepaid service contract. As always, I was greeted cheerfully by Ed Moore, and was given a loaner vehicle to drive. When my truck was done, Ed called me on my cell phone to tell me it was ready. He told me everything checked out fine. Every dealing I have had with Parks Chevrolet, with everybody I have dealt with, has been very pleasant and rewarding. I would highly recommend them to others. More

It was my first new vehicle that I have ever purchased and Deborah was WONDERFUL to do business. She was very helpful, super nice, and listened to what I was interested in purchasing. and Deborah was WONDERFUL to do business. She was very helpful, super nice, and listened to what I was interested in purchasing. More