Parks Chevrolet Richmond

Great experience Matt Ridley was exceptional to work with! He literally ran around the dealership to get us what we needed. He was informative and genuine. I would rec Matt Ridley was exceptional to work with! He literally ran around the dealership to get us what we needed. He was informative and genuine. I would reccommend him and Royal to friends and family. Royal should be proud to have Matt on their staff, as he is not your typical car salesman. We love our new 2015 Surburban and are confident that Royal will provide us with a great post- purchase experience. More

Great I bought a used 2009 Scion Tc. Jason was great. He went out of his way to help me buy my first car. This dealership makes costumers like myself feel w I bought a used 2009 Scion Tc. Jason was great. He went out of his way to help me buy my first car. This dealership makes costumers like myself feel welcome. More

Great experience When I made my purchase of my 2010 GMC Terrain at Royal Chevrolet it was a very pleasant and easy experience. Their team provided excellent service. When I made my purchase of my 2010 GMC Terrain at Royal Chevrolet it was a very pleasant and easy experience. Their team provided excellent service. I have never had an easier process in a vehicle purchase. I highly recommend them and will be referring everyone that I know that is planning a vehicle purchase. More

Outstanding customer service and honest dealership We purchased a used Volvo XC90 today and had the best customer service. Mike went above and beyond for us today and we so greatly appreciate his servi We purchased a used Volvo XC90 today and had the best customer service. Mike went above and beyond for us today and we so greatly appreciate his service. His commitment to providing stellar service, integrity, and knowledge made our experience wonderful. We got in a tight spot with another dealership and Mike came to our rescue. He didn't have to help us like he did today, he helped us like a true friend and we greatly appreciate him. We highly recommend Royal Chevrolet and Mike Dingess. More

Very good dealership I bought 2 trucks in 6 months. Very positive all the way around, and very professional. Steve Castillo is an excellent salesperson. Very good commu I bought 2 trucks in 6 months. Very positive all the way around, and very professional. Steve Castillo is an excellent salesperson. Very good communication and transparency. No games or typical dealership BS -- easy to do business with. More

the best Over all the best customer service I have ever been given through out the history of my wife an I purchasing any vehicle we have ever brought, again M Over all the best customer service I have ever been given through out the history of my wife an I purchasing any vehicle we have ever brought, again Mr Ron Carter thank you for your kindness and thoughtfulness you showed us from the moment we got out of the car until we left in the car,,, you are the best by any measure,,,, I pray that God will favor you to sell many more cars in the future with like manner for which you rendered to my wife an I, God Bless You an Luke Reid as well for kindness as well, may God Bless Royal Chevrolet's over commitment to Excellence,,,, Again thank you,,, Mr Cornelius Lane More

My FIRST new car purchase! I went to Royal Chevrolet because my husband got his truck there a few years ago. Jacob was immediately helpful with finding the 2015 Trax, which ther I went to Royal Chevrolet because my husband got his truck there a few years ago. Jacob was immediately helpful with finding the 2015 Trax, which there were only a couple of on the lot. He got me behind the wheel and showed me all features without the pressure to purchase. He was great about finding all incentives that I qualified for to give me an accurate breakdown of what the car would cost me monthly. He answered my questions over e-mail quickly and thoroughly. George was a great help to Jacob, which was obvious. I was glad he was there to help. As a first time buying a new vehicle, I did not feel pressured, but felt that I was given the best possible deal and allowed to decide if that was right for me. I would definitely use Royal Chevrolet again and would work with Jacob or George any time! More

I traded in my used SUV and bought a used truck I had an fantastic experience with salesman Jason Foster. Jason Foster met me at the entrance on the first day I cam to look at buying a new vehicle, I had an fantastic experience with salesman Jason Foster. Jason Foster met me at the entrance on the first day I cam to look at buying a new vehicle, and he was kind and patient from that moment. Not only that, he was very enthusiastic about helping me, which is just something that I personally appreciate. This was my first time buying any vehicle, and I was nervous as heck, but I felt Jason Foster was up front with me the whole time, and I never felt fast-talked, pressured, or taken advantage of. I felt like I was able to make the best decision for me along a timeline that worked for me, and the folks at Royal Chevrolet were fine with whatever I decided. When I decided to buy, I believe I got Royal Chevrolet's best offer. If I need another vehicle in the future and I'm still living in Richmond, I'll definitely check back with Royal Chevrolet. More

Excellent After a bad experience with the first dealer that we went to, we stumbled into this dealer and they completely satisfied every option that we were loo After a bad experience with the first dealer that we went to, we stumbled into this dealer and they completely satisfied every option that we were looking for within a very short amount of time. We were so satisfied that we will recommend them to all of our friends when they are in the market for a new car. More

Blessed Went to Royal Chevrolet to purchase a used vehicle because my family has always dealt with this dealership. Dan Koch was my Sales Rep. To sum up my Went to Royal Chevrolet to purchase a used vehicle because my family has always dealt with this dealership. Dan Koch was my Sales Rep. To sum up my experience is was remarkable. With the assistance of Dan Koch and Mr. Luke Reid I was able to purchased a 2015 Chevrolet Sonic, which I simply love. Thank you for a Great Experience and taking care of your customers. Sheila More