Parks Chevrolet Richmond

Great job felt like you wanted my business was Was kept up to date as to delivery time and worked to get the truck I wanted very friendly and made me feel comfortable thanks Was kept up to date as to delivery time and worked to get the truck I wanted very friendly and made me feel comfortable thanks More

Honest and Excellent Customer Service. What a great experience! My salesman was open and honest about my options from the beginning. I told him what I wanted and he made sure that it happ What a great experience! My salesman was open and honest about my options from the beginning. I told him what I wanted and he made sure that it happened. Everyone that I dealt with in this transaction made buying my first new vehicle a great experience. After my purchase he took me around and showed me the different departments and explained the processes that I'll be dealing with when I go back for service and accessories. I highly recommend this dealership as well as this salesman! More

They put me in a car despite of my credit I went there in need of a reliable car but had questionable credit. The staff was friendly and inviting. I was treated like I was important. The sales I went there in need of a reliable car but had questionable credit. The staff was friendly and inviting. I was treated like I was important. The sales rep was very knowledgeable about the vehicles and didn't try to force me into a car that I didn't want just to make a sale. Needless to say, I walked out of there the same day in my new 2015 chevy and happy. Will go back again next time I need a vehicle. Great service. More

excellent job from start to finish. This was a wonderful experience from start to finish Royal Chevrolet and MyKale did an excellent job from start to finish. I would highly recommend bo This was a wonderful experience from start to finish Royal Chevrolet and MyKale did an excellent job from start to finish. I would highly recommend both Royal and Mykale to all friends and family. More

Fantastic Experience! My parents and I stopped in after having a less than ideal experience at another car dealership. Matthew was so nice ad helpful. He was not pushy and My parents and I stopped in after having a less than ideal experience at another car dealership. Matthew was so nice ad helpful. He was not pushy and really listened to what we wanted in a car. We ended up with a new Chevy Spark. More

Already Recommended We only had the new (to us) Chevy Captiva a day and we referred a few people to Norris. We believe one of those people already met with him to purcha We only had the new (to us) Chevy Captiva a day and we referred a few people to Norris. We believe one of those people already met with him to purchase a Chevy Cruise. More

Enjoying My Car Although I came in looking for a Hyundai Sonata, I left out with a 2012 Chevrolet Malibu. Mr. Snead made me feel so comfortable throughout the entire Although I came in looking for a Hyundai Sonata, I left out with a 2012 Chevrolet Malibu. Mr. Snead made me feel so comfortable throughout the entire process. Plus, he's very comical. Mr. Capocelli was helpful and accommodating. I had never purchased a car from a major car dealership before so this was a good learning experience for me. I am so glad I came to Royal Chevrolet. And I am really enjoying my car. More

Genuine Experience Some people have that authentic go get it attitude and that's Matt Ridley. I had been to 2 other dealers and none of them recognized my motivation to Some people have that authentic go get it attitude and that's Matt Ridley. I had been to 2 other dealers and none of them recognized my motivation to buy and kind of brushed me off as if they wanted me to do all the work and then contact them, not Matt. I gotta say Matt was a ball of energy with a no bull zone, followed up with my every concern and didn't try to exploit my enthusiasm. He knew exactly what truck I wanted and worked quickly to get it even though it was not on the lot. Out of all the vehicles I've bought over the last 30 years this is only the second time I can say I was totally happy from beginning to end. Thanks Matt and Royal Chevrolet. More

Wonderful, personalized service, and AMAZING car. MIchelle Headley took great care of us, and got us a great deal on an amazing car. My friends can't even believe all the extra features on my sports m MIchelle Headley took great care of us, and got us a great deal on an amazing car. My friends can't even believe all the extra features on my sports model vehicle which was sold for the price of a basic model, and I absolutely love my new car. The service we got was honest, sincere, and extremely helpful. Thank you! More

First new car purchase! Matthew Ridley was my go to guy from Royal Chevrolet. From beginning to end, Matthew was more than helpful. He made the experience as if he was not t Matthew Ridley was my go to guy from Royal Chevrolet. From beginning to end, Matthew was more than helpful. He made the experience as if he was not the "usual carsalesman," but a friend of the family wanting to help find the right car for me. When I say he helped make miracles happen, I mean it! I went it looking for a used car, but with Matt's help, left with a brand new car! I am so thankful for having him as my chevy representative because he made the experience more than memorable. I will be forever grateful for Matthew, and Royal Chevrolet for selling me my first new car! More