Parks Chevrolet Richmond

Absolutely fantastic This is my first car purchase ever and it went absolutely fantastic. Mathew was extremely helpful, knowledgeable, and wasn't pushy. He provided scenar This is my first car purchase ever and it went absolutely fantastic. Mathew was extremely helpful, knowledgeable, and wasn't pushy. He provided scenarios and options that I didn't think we're possible. He provided a car that was within my monthly budget but exceeded my expectations. The car was newer, less mileage, and has a lot more features than I was expecting. He was friendly and accommodating. Matthew was patient with me and my girlfriend (as she was assisting with finances) through hours of "what ifs" and "maybe we coulds". I recommend him and he will now always have my business. More

great I would recommend anyone to come to Royal Chevrolet and especially Michelle Headley she made the whole process so great and I wish that it was I would recommend anyone to come to Royal Chevrolet and especially Michelle Headley she made the whole process so great and I wish that it was more people like her and it wasn't just selling me a car I gain a friendship out of it Michelle Headley keep up the hard work and I wish you nothing but the best.. More

A great experience! Royal has always been great to work with. This our 3rd car from them and if there ends up being a 4th that is where we will get it! Rusty Sneadhas bee Royal has always been great to work with. This our 3rd car from them and if there ends up being a 4th that is where we will get it! Rusty Sneadhas been our salesman each time, and he has Ben great as wel. We definitely would recommend Royal and Rusty!! More

New 2016 Colorado I was looking for a new Colorado with four doors, extended cab and with four wheel drive. Doug helped me go through what I wanted and all the feature I was looking for a new Colorado with four doors, extended cab and with four wheel drive. Doug helped me go through what I wanted and all the features the new trucks come with to help find one to make a trade with another dealer because the specific truck was not at Royal. Doug did a great job finding the exact truck I wanted within only a couple days he set up the new truck to be delivered and had all of my information set so I could come back and pickup my new truck seamlessly. I would highly recommend Doug to other car buyers and will always return back for any future car purchases. More

Car Purchase I am very happy with the purchase of my new 2015 Chevrolet Impala LT. Michael Dingess and Dino Capocelli were very helpful, courteous, knowledgeable I am very happy with the purchase of my new 2015 Chevrolet Impala LT. Michael Dingess and Dino Capocelli were very helpful, courteous, knowledgeable and professional. I was amazed at how quickly and smoothly the purchase and the financing went. It was a pleasure dealing with such experienced personnel. More

AWESOME CUSTOMER SERVICE!! I don't believe we could have had a better buying experience than we did at Royal Chevrolet. Mike Dingess is an exceptional salesman. He was very po I don't believe we could have had a better buying experience than we did at Royal Chevrolet. Mike Dingess is an exceptional salesman. He was very polite and knowledgeable of the Impala we purchased. He really made us feel like we were long time friends and no questions were left unanswered. He was straight forward with us from the beginning to the end. He gave A+ service!! Dino was very thorough with us in the finance department. He was also very polite and knowledgeable. He went out of his way to work with our budget. Luke finished out the deal for us. Everything was exactly the way we expected after talking with Dino the week before. Luke is also very polite and knowledgeable in the finance department and made the transaction very easy for us. Also, there were so many employees that we had friendly exchanges with that had no part in the deal. All of the employees was very polite and friendly. There is no doubt in our minds, if someone we know is looking for a new or used vehicle, I will definitely recommend them to Royal Chevrolet before going anywhere else. Royal has the best deals and the finest employees. There's no good reason to go anywhere else. Thank you all for a great experience, James and Brandie Ohls More

Best Customer Service Upon arriving to the Royal Chevrolet lot on W Broad St, I was greeted by a fella named Mykale, I was treated instantly as a part of a family; Given un Upon arriving to the Royal Chevrolet lot on W Broad St, I was greeted by a fella named Mykale, I was treated instantly as a part of a family; Given undivided attention and assistance with my vehicle search. I believe that Mykale went above and beyond to help me find and affordableand reliable car. From this point on when purchasing a vehicle Mykale and Royal Chevy will be my first option, and they Definitely should be yours aswell. Thanks Mykale and Royal Chevy More

Awesome buying experience Matt Ridley made buying my first NEW care a great experience, the process was fast, hassle free and enjoyable. He made me feel welcome from the moment Matt Ridley made buying my first NEW care a great experience, the process was fast, hassle free and enjoyable. He made me feel welcome from the moment I stepped onto the lot, He was very Knowledgeable about the car I was buying , and made sure to answer all my questions. It was so easy my Husband came in 3 days later and bought his first New car from Matt as well. Everyone was so nice and not pushy . Will defiantly be buying my next car from Royal Chevy .. Bob Moore and Dino Capocelli made the finance part a breeze, explained everything in detail made me feel relaxed about the whole process. I came back 3 days later with my husband and they all remembered me by name.. that just doesn't happen very often these days .. what a Great team at Royal Chevrolet... More

Awesome Sales Rep. Ron Carter from :Vivian Jackson I would like to thank Royal for my great experience in purchasing a vehicle from them. Completely Satisfied! Ron the process was comfortable, so plea I would like to thank Royal for my great experience in purchasing a vehicle from them. Completely Satisfied! Ron the process was comfortable, so pleasant! More

all i wanted to do was get info on a car i can not belive the way i was treated all i wanted was info on a car and was told we can not give you any info unless you give me your phone number w i can not belive the way i was treated all i wanted was info on a car and was told we can not give you any info unless you give me your phone number what i just wanted to know about a car bs i did not wANT TO TALK TO ANY ONE WHY JUST TEXT ME THIS IS SO STUPID I HOPE WELL ANY WAY More