Parks Chevrolet Richmond

Great Buying Experience I came to Royal Chevrolet after a few months of shopping for a new truck. Jason Foster and Luke Reid provided me with top notch customer service throu I came to Royal Chevrolet after a few months of shopping for a new truck. Jason Foster and Luke Reid provided me with top notch customer service throughout the entire process and did an excellent job. They were welcoming, friendly and answered all my questions without ever making me feel pressured. The Royal Chevrolet Team is lucky to have both of these individuals. I had a great experience at Royal Chevrolet and will most definitely recommend them. Thanks again! More

Great Experience My Truck buying experience with Matt was great. He was extremely helpful and if I asked something he wasn't sure of he immediately found the answer. H My Truck buying experience with Matt was great. He was extremely helpful and if I asked something he wasn't sure of he immediately found the answer. He was also genuinely interested what I was looking for and what I had to say. Dealing with Mike was also great and he was ready to make any changes to get me the Truck I wanted. The last and usually the longest step, paperwork, was handled quickly, efficiently and with a personal touch. All in all I'd give my Royal Experience an ROYAL A PLUS! More

Great Service I received great servic and attention and what features I wanted in my new car. Took the time to the features I wanted to have the details. I received great servic and attention and what features I wanted in my new car. Took the time to the features I wanted to have the details. More

Changed My Attitude and Expectations! First off, I absolutely hate having to go shopping for vehicles. It's historically a terrible process that I dread from the moment I've stepped on th First off, I absolutely hate having to go shopping for vehicles. It's historically a terrible process that I dread from the moment I've stepped on the car lot. In preparation for buying my truck, I not only research the vehicles, but look at the reviews of the dealerships as well. Royal Chevrolet had by far the best reviews. After my truck-buying experience, I would have to concur with those assessments. Everyone we interacted with at Royal was great (can't say the same for many of the other dealerships we visited!). The people at Royal helped me find the perfect truck and then worked with me to make it happen. The best compliment I can give is that after going through this process, even my wife said that when she's ready to buy a new car, she's going to Royal Chevrolet. Thanks for changing my attitude about the car buying experience! More

Genuine Royal Chevrolet is like no other car dealership I have ever been to. Everyone made me feel right at home like I was apart of their Royal Family. When Royal Chevrolet is like no other car dealership I have ever been to. Everyone made me feel right at home like I was apart of their Royal Family. When you walk in you can tell they have that Family Atmosphere. They truly want what is best for you and not just trying to get you to buy a car. They work with you ro find what's best for you and what will fit in your budget. Also there was No Pressure at all during the process which I loved. I will be going back there for my next vehicle. More

Second time buyer - satisfied with truck selection Selection to specific trucks were satisfactory. I was looking for a very specific type of truck for towing, etc. Michelle Headley worked hard to fin Selection to specific trucks were satisfactory. I was looking for a very specific type of truck for towing, etc. Michelle Headley worked hard to find the right truck. More

2nd Truck, same great experience Just bought another Silverado 1500 from Royal. Rusty worked through my choices with his typical humble expertise and answered all my questions . Toge Just bought another Silverado 1500 from Royal. Rusty worked through my choices with his typical humble expertise and answered all my questions . Together with Dino Cappichelli ,they made this vehicle choice a "no brainer". I would recommend Royal to anyone .I would also like to mention that Rusty's personalized Holiday Cards have become part of our holiday tradition! Thanks again, and I really love the Truck. More

Second time buyer We just bought our second Suburban from Rusty at Royal Chevrolet. It was a great experience and we are so happy with the new car. Rusty never pressu We just bought our second Suburban from Rusty at Royal Chevrolet. It was a great experience and we are so happy with the new car. Rusty never pressured us and he found exactly the car we wanted at a good price. More

Excellent Steve Castillo made the car buying process easy. He was very patient and didn't pressure us. This is our second car purchase from Royal Chevrolet! Steve Castillo made the car buying process easy. He was very patient and didn't pressure us. This is our second car purchase from Royal Chevrolet! More

Collision Repair The repairs to my car were completed ahead of schedule and the folks that worked on my car did excellent work. The employees were very helpful and fri The repairs to my car were completed ahead of schedule and the folks that worked on my car did excellent work. The employees were very helpful and friendly and kept me informed throughout the process. More