Parks Chevrolet Kernersville

Just recently purchased a suburban 1500 and it has without a doubt the worst experience. When we took the initial test drive the front right tire was almost on the ground. The salesman aired up the ti without a doubt the worst experience. When we took the initial test drive the front right tire was almost on the ground. The salesman aired up the tire so we could test drive it. I was told to notify them should the tire deflate. Not to mention all the service lights that came on while driving home with my wife and newborn. I took the vehicle to discount tire and was informed that the dealership did a TEMPORARY quick fix by chalking the rim so where the chrome is peeling off the wheel the tire could hold a bead. After playing phone tag with the salesman and used car manager due to their voicemail box being full. The manger informed me the best they could do is 30% off services at Parks Chevrolet . This is not a simple to accomplish, being that I am active duty, have a newborn, and live two hours away. Mind you it’s only been five days after purchase. If you are looking for a great deal on a used car look elsewhere customer care and follow up is the last thing on their minds here. Not to mention their “safety and inspection checks” they preform on the used vehicles. Highly disappointed this could be my last Chevy purchase More

Service is always great and friendly. Vanessa in service was informative. When I’m ready for a newer truck I’ll be back. Vanessa in service was informative. When I’m ready for a newer truck I’ll be back. More

Parks Chevrolet Kernersville owned by the Parks Auto Group is the worst with used cars. I"m a recent legal immigrant from Africa. I bought a Lexus GX used with 60000 miles. It turned out when I had Group is the worst with used cars. I"m a recent legal immigrant from Africa. I bought a Lexus GX used with 60000 miles. It turned out when I had the Lexus inspected after I purchased it, then entire underside of the car was rusted out, and the rust was hidden under a layer of black, sticky, underside paint, to hide the rust. The Lexus dealer in Durham advised me to take the Lexus back to the dealer to get a refund. All this happened in the span of two days. After two days, Parks Chevrolet declined to cancel the transaction, instead gave me a purchase credit $3,350 less than I purchased the car for two days earlier. They said it is my fault, as I should have had the Lexus inspected by the Lexus dealer (a round trip of three hours away, something they wont even allow pre purchase, take the car off their lot for three hours!). They dont believe in the products they sell (even carmax gives a three day return window because they believe in the quality of their products). Parks Chevrolet Kernersville owned by the Parks Auto Group, dont buy unless you have it independently inspected, as they sell bad products, and make customers carry the cost. Buyer be warned More

I had my car on for service and while it took a while , they did a great job of fixing my issue. They live up to their word they did a great job of fixing my issue. They live up to their word More

Didn't really care for the salesperson I worked with. The price listed on the sticker was okay but then they added amounts for certain items. These items were already installed on the vehicle and shoul The price listed on the sticker was okay but then they added amounts for certain items. These items were already installed on the vehicle and should have been part of the sticker price. I brought my grandson there because I have had nothing but good experiences with Parks. I even recommended Park's to several of my co-workers. I purchase two vehicles from Parks and been a customer for years. After several hours, we came to an agreement on the price, which was still higher than the original sticker price. I was really disappointed. More

Easy to work with. Feel satisfied with the negotiations and service. Ken Bridges was personable and professional. Feel satisfied with the negotiations and service. Ken Bridges was personable and professional. More

Jasyon Plymale did an excellent job educating me on my new car features. He made sure I was completely satisfied before leaving. He treated me like an equal, this is not the experience I've had previou new car features. He made sure I was completely satisfied before leaving. He treated me like an equal, this is not the experience I've had previously as a female purchasing a new vehicle. I highly recommend Jayson to anyone looking to purchase a car from Parks. More