Parks Chevrolet Kernersville
Kernersville, NC
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Treated like my money wasn’t worth his efforts We stopped in to look at a particular SUV after driving back from another Charlotte dealership. The original salesman was unavailable when we arrived We stopped in to look at a particular SUV after driving back from another Charlotte dealership. The original salesman was unavailable when we arrived and after a lengthy wait, Dereck Smith came out to assist us. The SUV we were interested in was on empty, therefore Derrick took the car to put gas in. After another 15 mins he returned in which we began talking about the car before the test drive. I asked Derck “How long has this vechicle been on the lot?” To which Derrick responded to me with a smirk laugh “ what does it matter how long it’s been on the lot? I’ve got 300 other cars on the lot and can’t keep up with that.” The GM (or a manger??)) did speak to us and apologize after this incident, but to be honest not sure how this guy has ever sold a car treating and speaking to customers this way. Happy New Year to us. More
Excellent experience Great service, Friendly staff, told them what I was looking for and did everything they could to make the deal happen, couldn’t be happier. Great service, Friendly staff, told them what I was looking for and did everything they could to make the deal happen, couldn’t be happier. More
Perfect Car Buying Experience My husband and I buy and sell a lot of vehicles and our experience with salesman Richard Steagall and Parks Chevrolet was the best we've ever had. The My husband and I buy and sell a lot of vehicles and our experience with salesman Richard Steagall and Parks Chevrolet was the best we've ever had. There was no pressure, no hassle, and no runaround. Richard didn't leave us in his office 15 times to pretend to negotiate with the sales manager. He didn't sit in the back seat during our test drive and either (1) play on his phone or (2) distract us with his life story as we're trying to figure out the car! LOL! He is the nicest guy and we felt he worked for us. We were surprised that Parks still washes the car and fills the tank with gas before you leave the parking lot. I haven't had a car lot do that for me in probably 20 years! Thanks so much to everyone that helped us and even stayed late with us to make sure everything was the way we wanted it! More
The best of the best My business with Parks has been surely a great time with the sales and management hope to do business again in the near future with Richard. My business with Parks has been surely a great time with the sales and management hope to do business again in the near future with Richard. More
Good Price and Good Service Richard was great to do business with. I would gladly do business with him again. He was very easy to deal with and provided great service. Richard was great to do business with. I would gladly do business with him again. He was very easy to deal with and provided great service. More
Very Happy! Richard worked very hard to make me very happy with my purchase. I feel the dealership and Richard went above and beyond their call of duty! Richard worked very hard to make me very happy with my purchase. I feel the dealership and Richard went above and beyond their call of duty! More
Professional and personable I found this vehicle online, and the process to purchase it was very agreeable. From the initial responses by email, to the time I walked in the door, I found this vehicle online, and the process to purchase it was very agreeable. From the initial responses by email, to the time I walked in the door, everyone was very helpful. I have always been worried about it taking a long time to buy something from a dealer, but these gentlemen made the process very smooth. The truck was parked outside the door ready for a test drive, and they even filled it with fuel before I left. Richard has been helpful and communicated with me about things that I needed to do, and I feel that I could do business with him again. Thanks!! More
Thanks Parks for the opportunity Went the extra mile to help get me the financial assistance and I'm happy with my purchase. Good team work and always was checking for interest. Went the extra mile to help get me the financial assistance and I'm happy with my purchase. Good team work and always was checking for interest. More
Used car purchase Friendly staff. Sold car we were coming to look at but we ended up with something nice anyway. AK was very helpful, knowledgeable and eager to find so Friendly staff. Sold car we were coming to look at but we ended up with something nice anyway. AK was very helpful, knowledgeable and eager to find something that fit our needs. More
Excellent Service I came to Parks with a specific need in mind. Richard was prepared and presented me with many options that fit my need. I will be a Park Chevrolet c I came to Parks with a specific need in mind. Richard was prepared and presented me with many options that fit my need. I will be a Park Chevrolet customer from now on. Great job Richard! More