Parks Chevrolet Huntersville - Service Center

Dear Mr. Hickman, I had the pleasure of meeting Jordan Lasure; service advisor, last month. After visiting many dealerships, Jordan listened to my plea and ha Hickman, I had the pleasure of meeting Jordan Lasure; service advisor, last month. After visiting many dealerships, Jordan listened to my plea and had no issue assisting me in finding a solution to repair my 2005 Chevrolet SSR Pickup Truck. He introduced me to one of your mechanics that was familiar with this classic vehicle. His knowledge of and expert troubleshooting was impressive to say the least. Jordan is an excellent communicator who kept me informed during repairs. I picked up my vehicle better then I left it. I did this review because Jordan wouldn’t let me walk away unsatisfied. His can do attitude won me over immediately! Everyone in the service department was professional and treated me with respect every time I visited service. I felt like a new truck owner, but knowing Chevrolet still has a 19 year old truck on the road is a true testimonial they build great vehicles. I’m really not a review customer but felt you needed honest feedback that Parks Chevrolet Huntersville got it right. You all have earned my loyalty. As a retired Marine, recognizing a job done well, above and beyond expectations deserves the highest compliment from the public. I hope you will recognize them as well. Your leadership is reflected from your staff’s attitudes and you’re doing it well sir. Thank you for the opportunity to submit a review. Glenn Richardson More

Completely rude and unprofessional behavior of the reps in service department, I spoke with Sheila Sheline. They decline to provide MPI results, decline to tell what has been inspected, just rude talks. Wh in service department, I spoke with Sheila Sheline. They decline to provide MPI results, decline to tell what has been inspected, just rude talks. When I 've asked about itemized results they asked do I want to make another inspection, so it was looks like they didn't nothing for the first time and that was the reason their rude behavior. More

Thomas, in the service department, is always friendly and incredibly knowledgeable. He knows his stuff!!! I completely trust him to make sure I get what I need for my car. incredibly knowledgeable. He knows his stuff!!! I completely trust him to make sure I get what I need for my car. More

Been coming to parks for over 7 years to service my truck. Always get exceptional service from Thomas and staff always helpful and friendly and get you out in a timely manner. truck. Always get exceptional service from Thomas and staff always helpful and friendly and get you out in a timely manner. More

Jordan at Parks Chevrolet is amazing. Very customer driven. I will definitely come see you guys for my truck needs. Thank you for the great service. Very customer driven. I will definitely come see you guys for my truck needs. Thank you for the great service. More

Thomas was absolutely amazing a a a a a a a a a a a More

Thomas is the man! Your service team is always awesome! Thank you for being so great. Your service team is always awesome! Thank you for being so great. More

The Park’s Service Team was awesome. They checked me as scheduled and had me back on the road quickly… Thanks for your dedication to giving great service and support. Park’s Chevrolet Se They checked me as scheduled and had me back on the road quickly… Thanks for your dedication to giving great service and support. Park’s Chevrolet Service Team!!! More

Caring dloyal dedicated, honest, trustworthy, kind, Patient, humble,respectful, Dedicated, empowered, To the point uut knowledgeable kind, Patient, humble,respectful, Dedicated, empowered, To the point uut knowledgeable More

Excellent customer service and quality work. I was greeted and taken care of immediately. Work was performed in the amount of time I was quoted. I was greeted and taken care of immediately. Work was performed in the amount of time I was quoted. More