Parks Chevrolet Huntersville

They gave me exactly what I wanted when I wanted it. I was needing a good reliable vehicle in my price range. They did just that. Found a car for me at the right price range. I was needing a good reliable vehicle in my price range. They did just that. Found a car for me at the right price range. More

MY GREAT EXPERIENCE AT PARK AT THE LAKE FROM THE FIRST PHONE CALL TO THE TIME I STEP INTO THE DEALERSHIP I FELT GOOD AT THE DEALERSHIP RICHARD MARSH WAS VERY HELPFUL AND NICE I COULDN'T GOT FROM THE FIRST PHONE CALL TO THE TIME I STEP INTO THE DEALERSHIP I FELT GOOD AT THE DEALERSHIP RICHARD MARSH WAS VERY HELPFUL AND NICE I COULDN'T GOT A BETTER SALEMAN, AND JJ WAS VERY NICE AS WELL THEY TOKE TIME TO EXPLAIN EVERYTHING AND MAKE TO MAKE SURE EVRYTHING WAS INORDER, AND FOR PAM THE INTERNET SALES PERSON SHE WENT TO THE HEAVENS TO MAKE MY DEAL WORK I WILL RECOMMEND ANY TO GO SEE THEM THANKS WILLIAM JOHNSON (2011 CHEVY MALIBU) More

More than just car service Not only did Parks do a great job fixing my G8 GT, and not only did they do it in a very timely manner, but they went out of their way to personally e Not only did Parks do a great job fixing my G8 GT, and not only did they do it in a very timely manner, but they went out of their way to personally ensure that my case was handled in order to get the best possible outcome (warranty issues that were technically considered "out of warranty"). They took what could have been a complicated and stressful situation and made sure I left smiling. JJ and his staff are above reproach! More

Service for a recall and maintenance Quick, courteous and professional. Simple recall and routine maintenance visit. Only thing missing was a car wash after service (maybe I've been spo Quick, courteous and professional. Simple recall and routine maintenance visit. Only thing missing was a car wash after service (maybe I've been spoiled by other dealerships!) More

GREAT EXPERIENCE THE DEALERSHIP IS VERY FRIENDLY AND COURTSEY. I LIKE HOW THEY HELP AND RECOMMEND SERVICES THAT ARE NEEDED ON THE VEHICLE. I ALSO LIKE HOW THEY WORK W THE DEALERSHIP IS VERY FRIENDLY AND COURTSEY. I LIKE HOW THEY HELP AND RECOMMEND SERVICES THAT ARE NEEDED ON THE VEHICLE. I ALSO LIKE HOW THEY WORK WITH YOU AND GIVE AN ESTIMATE BEFORE PERFORMING THE SERVICE. More

I researched the car I wanted about a month before going into the dealer. When I went to Parks at the Lake, I met Jason Williams and he was great. We talked, discussed different packages, and sat in a few c into the dealer. When I went to Parks at the Lake, I met Jason Williams and he was great. We talked, discussed different packages, and sat in a few cars. I told him that I needed to sell my wife. I got his car and we later scheduled a time to come in. A month later, my wife and I came in. Jason had the car I specifically wanted ready upon my arrival to test drive. We talked more, he answered all of my wife's questions, and I drove away with the car I wanted. Jason's salesmanship is indicative of the atmosphere at Parks at the Lake. I have been "sharked" at other dealerships before...Parks at the Lake is definitely different. More

This is the best dealership I have ever visited. We felt no pressure to purchase. Brett Holder and Justin Nash were great to work with. I really appreciated Brett's friendliness and courtesy towards us. He no pressure to purchase. Brett Holder and Justin Nash were great to work with. I really appreciated Brett's friendliness and courtesy towards us. He did everything possible to make us feel at home. On top of all that we got a great price on our 2008 Cadillac SRX. The service dept. checked the car over before we took it home and they are even going to clean it for us again when we return there. I could not be happier with PARKS Chevrolet of Huntersville. All the Staff was great too. Thank you Parks Chevy, Glenn & Teresa Troutman More

All around fantastic customer service. I was in the market for a truck after my previous vehicle was totaled. I had come in with the intention of test driving 2 trucks I had found online. Our salesma market for a truck after my previous vehicle was totaled. I had come in with the intention of test driving 2 trucks I had found online. Our salesman Shane told me that in my financial field I would be better off with a different truck. He showed me, and it was almost like it was made specifically for me. He and the financial team took their time and were very friendly while still being completely professional. After having been to 2 other dealerships before this one, I would recommend these guys to anyone. More

On a trip to North Carolina my 2007 Hummer H3 had an engine light come one. Had it tested at a parts store, it was a cylinder 5 misfire. I was aware that there were head issues with the 3.5 and 3.7 li engine light come one. Had it tested at a parts store, it was a cylinder 5 misfire. I was aware that there were head issues with the 3.5 and 3.7 liter engines, but wasn't sure if that was it. Took it to Parks Chevrolet, they brought me in the next day. The Service advisor JJ came out and talked to me and discussed the potential head issues with this vehicle. They took the engine apart for diagnosis, but even offered to put it back together so I could drive it for the weekend before the head replacement on Monday. I declined and let them keep the vehicle. The vehicle was repaired under warranty, no issues! Nobody tried to sell me anything that wasn't needed. A service was offered to change my front brakes, but I am capable of doing that. I always second guessed dealer service offers, I figured that they were just trying to sell me something, but when I changed the front brakes, they were really bad! Nobody tried to fight me about warranty issues, everything worked smoothly, I've driven the vehicle back to Pennsylvania and have driven 2500 miles since. Hummer is working great! Serivce was great, location was great. JJ and the girl at the payment counter were very nice, helpful, answered all my questions. Thanks very much! If I ever need work again, you will be first choice. Thanks! More

At the age of 63 I have dealt with "a few" car dealerships. Without question, Parks is the best I have ever encountered. News Flash: THEY CARE ! How unusual in this day in age. JJ Napier in the dealerships. Without question, Parks is the best I have ever encountered. News Flash: THEY CARE ! How unusual in this day in age. JJ Napier in the service department handled my problem professionally with courtesy and promptness. Taking the time to "go the extra mile" to help me out. Congratulations to Mike Suelter, his team and especially to JJ. At my age, I may or may not need a new car again; if I do, I will trade in and buy a new one at Parks at the Lake in Hunterville, NC. Kindest regards, Bob McAuliffe More