Parks Chevrolet Huntersville

Absolutely Horrible Experience If you are looking for a dealer that lies to you and has no respect for your time, look no further than Park Chevrolet Huntersville. They will be great and have and incr a dealer that lies to you and has no respect for your time, look no further than Park Chevrolet Huntersville. They will be great and have and incredible level of customer service until you purchase a vehicle from them. In order to make the sale they will promise things that they won’t follow through with. If you are unfortunate enough to purchase a vehicle from them, just pray it doesn’t have any problems, because with problems, they will lie to you about taking care of the issues to make the sale and then not follow through. They have a major lack of respect for your time and act as it is no problem to bring the vehicle by to them daily. They will also state that they will fix and take care of the issue at hand, as well as promise a loaner car. When you get to the dealership they will make you wait 45+ minutes to address you, even though you scheduled to meet at a certain time. Best thing is they will promise you a loaner vehicle, but when you arrive they will inform you that there are no loaner vehicles available. On top of all that the dealership is very shady and deceptive as a whole. They will cover up flaws and imperfections with their stickers, and then when the stickers are removed and the flaw is visible they act as if it was on the customer to notice the issue prior to purchasing the vehicle. I had messaged my sales person once I noticed the flaw, and he responded we will take care of you and have a loaner vehicle ready. I arrived to the dealership and waited 45 minutes to be addressed, and then after much debate with the salesperson and managers they decided that they aren’t going to take care of the issue that they deceived with their stickers. They huddled up like a team, got fingerprints all over my windshield and told me I was xxxx out of luck, and that the crack/ chip is not an issue. Although my mechanic had informed me that the issue wouldn’t allow me to pass NC inspection. There are still multiple additional incidents that were very frustrating. Do yourself a favor and purchase a vehicle from any other dealership than here. More

Friendly fast I would recommend to anybody worked with me I have no complaints whatsoever I have no complaints whatsoever More

Lo normal, estafadores! Ya es hora de demandar estas conpañias y que aprendan algo de honestidad y dejen de robar a sus clientes Ya es hora de demandar estas conpañias y que aprendan algo de honestidad y dejen de robar a sus clientes More

Stay away! I saw the bad ratings but hoped for the best. It was just like the previous ratings… have an appt but vehicle doesn’t get looked at until hours later I saw the bad ratings but hoped for the best. It was just like the previous ratings… have an appt but vehicle doesn’t get looked at until hours later. I was quoted a price to repair something but when I received a call, it was 3 times that amount. The reason? The service advisor said I told him a different issue, which isn’t true since I actually read the issue off to him based off of the report from the previous automobile shop that looked at it. No good! I will NEVER use Chevy Parks ever in life! More

I was told the vehicle was being held for an employee, and they would not remove it from the website until they finalized the sale to said employee. and they would not remove it from the website until they finalized the sale to said employee. More

This dealership service department literally ripped me off and held my truck hostage. I got my truck towed to there shop on a Saturday ( shop isn't open on weekends)! Called the shop Monday and told them off and held my truck hostage. I got my truck towed to there shop on a Saturday ( shop isn't open on weekends)! Called the shop Monday and told them m key was in my the drop box and I was told there is two cars ahead of me and I should get it diagnosed in a few hours! My car doesn't get looked at until Thursday! My transmission has went( not there fault at all nor did I purchased the truck from them, this is solely about their service dept ). I was told that once the inspector for he warranty company comes I will have my truck done and completed in 4 days!! The example they giving me was if they one out and approve the job on a Thursday, I should have my truck back by Weds no later than Thursday of the next week, if they come the beginning of the next week( Monday) you'll have it back Friday!! I agreed and decide to let them do the work! Monday comes, job is approved from the warranty company!! I call them Wednesday because I haven't heard back from Parks Chevrolet to ask the status of my truck, I'm told that it takes a week for the transmission to even show up(the games begin from this point) What can I do now with my warranty company already approving this shop without having to get it towed and diagnosed from another shop being I've already wasted a week and a half with this one and needing my truck, right? I should taken it somewhere else because what is next is stealing! I'm told that it'll be ready the next Thursday, Next Thursday comes the day my truck was suppose to be finished and I'm told the part just came today! That Friday I get a call from "Aaron Ford"saying they charge 145hr for labor and my warranty only covers 105hr so I must bring the difference ( they had my truck for 3 wks and now saying this) "Aaron Ford " told me they can't release it until the difference was paid and it'll be done tues!! But if I pay the extra he can have it done that day( a extra $700 for labor!! Aaron and Cameron scams! They changed the price on me 3 times from $470,$1105 and then over $1700!! Over $1200 extra for a 5hr job difference!! So if my warranty cover $105 a hour for labor and you charge $145 hour ( which is ridiculous itself) 5x40= $200 So I'm just curious how you pulled another $1000 out of that More

I was so excited to purchase my new 2022 Equinox. Normally I don’t like going to car dealership due to the buying process and the amount of time it takes. However, I ended up having a very pleasant e Normally I don’t like going to car dealership due to the buying process and the amount of time it takes. However, I ended up having a very pleasant experience. My salesman Cameron did a phenomenal job of making sure I got exactly what I wanted my Equinox to look like and the accessories I wanted included in my package. He was very patient and kind. I would highly recommend you seek him out when you’re there. Also, shout out to the Finance Manager, Brandon, who made paperwork process less painful. More

Want a great car buying experience visit Parks Chevrolet Huntersville NC . They will exceed your expectations. The most attentive folks that will treat you like family. Worth the drive from anywhere. I Huntersville NC . They will exceed your expectations. The most attentive folks that will treat you like family. Worth the drive from anywhere. I will never go anywhere else to purchase a vehicle ! More

The worst dealer that exists sells me a car and the next day it breaks down. I have it fixed for a week and they can't fix it. They can't find me another car to move around. I have to rent another vehicle t day it breaks down. I have it fixed for a week and they can't fix it. They can't find me another car to move around. I have to rent another vehicle to move around. Ah, the clients act crazy, they only go to meetings with each other and eat and they don't help him. One of them was when I bought it 4 days late so that they could sell it to me, even Araganes, it's to send a loan request for more, the finance company spoke to me. and he told me they already delivered the car the loan was already approved I don't know why they don't deliver your car and now that they don't give me a solution with my broken van the truth is that dealer doesn't work .fair pooor More