Parks Chevrolet Charlotte

I recently traveled 250 miles to this dealership with a deal already prepared on paper, expecting a smooth process. Unfortunately, the experience was far from satisfactory. The vehicle we came to purchase deal already prepared on paper, expecting a smooth process. Unfortunately, the experience was far from satisfactory. The vehicle we came to purchase had more miles than advertised and visible dings and chips, which were not disclosed beforehand. Instead of addressing these issues, the sales manager (Jim) brought up the fact that we were trading in our 8-year-old truck in a dismissive and disrespectful manner, even though the details of the trade-in were already known. After traveling such a long distance, we felt like we had no choice but to accept the car as-is or leave empty-handed. It was disappointing, to say the least, given that we had a deal prepared ahead of time. It seemed like our concerns were brushed aside, and the sales manager’s attitude left us feeling undervalued as customers. On a positive note, Carlos, our salesperson, was fantastic and did his best to make the experience better. However, the poor handling by the sales manager overshadowed the visit. I hope the dealership takes this feedback seriously to improve the customer experience in the future. More

CJ and tre are the best go check them out just when I thought I wouldn’t get ma a car CJ did his thing and Tre the finance Manger they definitely went above and beyond to assure I drove off the lot th thought I wouldn’t get ma a car CJ did his thing and Tre the finance Manger they definitely went above and beyond to assure I drove off the lot they are very understanding information and pleasant not only did I just meet them I laughed and actually had a great time and experience I got emotional as heck because I’ve been trying for 2 1/2 months and every where I went before said no and Parls Chevorlet in charlotte on ikea blvd Said yes On 3/1/24 I became the owner of the 21 ford edge so y’all go check them out ask for CJ you won’t be disappointed I promise you that If they did it for me I know they will do it for you ( unless what you want they don’t have) but they will and can do everything they can to get you what you want My name is Miriam W And I love everything about Parks Chevrolet And CJ And Tre are the absolute best More

The staff is amazing and my salesman was very knowledgeable and friendly,he did great with helping me with making the right purchase thanks, Cj Montgomery knowledgeable and friendly,he did great with helping me with making the right purchase thanks, Cj Montgomery More

Quincy did a great job! I had a lovely experience!! I will highly recommend dealing with him I had a lovely experience!! I will highly recommend dealing with him More

It was excellent in making sure my car was in safe hands love love everything about service love love everything about service More

I recently stopped by Parks because they had a vehicle, I was interested in. The salesperson was great, we test drive the vehicle and love it. I had my car appraise which they gave me the bare minimum, but t was interested in. The salesperson was great, we test drive the vehicle and love it. I had my car appraise which they gave me the bare minimum, but them they try to add additional charges $1000 if I decided to finance with my credit union and another $1000 for installing a anti-thef device I never asked for. Very disappointed at the predatory practices being used here. Buyers beware. More

5/24/2022- This is the worst company EVER on the face of the planet. If you are thinking about getting a car from this dealer, please reconsider. I purchased a car from them two yrs. ago and decided to trad the planet. If you are thinking about getting a car from this dealer, please reconsider. I purchased a car from them two yrs. ago and decided to trade it for something else, so naturally i wanted to cancel all my warranty's associated with this vehicle. I went to the dealership with all my required documents in hand and proceeded to have the GAP insurance cancellation processed. I was advising by company that it was quicker to have the DEALER process the paper work so that it can go faster. This sorry excuse for a dealership decided not to process my paper work. ITS BEEN A MONTH AND ALL THEY HAD TO DO IS PROCESS THE PAPER WORK, AND YET THEY CAN NOT EVEN DO THAT ... WHERE IS THE CUSTOMER SERVICE ??? I PLAN ON REPORTING THIS INCIDENT TO THE BBB AND MAYBE THIS SORRY EXCUSE FOR A DEALERSHIP CAN GET INTO SHAP.. **** DO NOT COME TO THIS DEALERSHIP THEY ARE HORRIBLE AND THE CARS ARE WELL OVERPRICED ****** More

I purchased a truck here a few weeks ago and worked with Paul. When I purchased the truck he promised me he would install a bed liner on the truck and tint my windows. This guy has been jerking me around si Paul. When I purchased the truck he promised me he would install a bed liner on the truck and tint my windows. This guy has been jerking me around since. He always had an excuse why he couldn’t uphold his end of the bargain. I finally got my windows tinted from them only to have them begin bubbling up a week later. When I mentioned it to Paul he started up with his xxxxxxxx again stating that when it was installed it didn’t look like that so he’s not responsible for it. The poor workmanship in this dealership doesn’t even last a week. Now I finally got the bed liner installed but I don’t have high expectations for anything they really did. Honestly I couldn’t recommend going here for just about anything and most certainly couldn’t recommend using Paul for anything either. Find yourself another dealership and work through them. It will save you time and aggravation. Whatever they tell you Is a lie. Good luck to the people who are dealing with this dealership and unfortunately didn’t buy elsewhere. More

This was my first visit to Parks met with Leo Cruz he was very professional in helping me purchase my S550 Mercedes Benz great place!!!! very professional in helping me purchase my S550 Mercedes Benz great place!!!! More

We found the purchasing of a used suburban to be easy with the help of David Fernandez. He took a chance on contacting us with something almost exactly for what we were looking. The only thing to have ma with the help of David Fernandez. He took a chance on contacting us with something almost exactly for what we were looking. The only thing to have made it any better would have been if he’d had a way to roll back the odometer! It had just a few too many miles, but we loved everything else about the vehicle. If you are ever in the market for a new or used Chevy, please look up David at Parks Charlotte! More