Parks Buick GMC Kernersville - Service Center

Nice job Had my remotes programmed, good job, quick turn around, good price. Jeff the service manager was very helpful. I will use this service sept again. Had my remotes programmed, good job, quick turn around, good price. Jeff the service manager was very helpful. I will use this service sept again. More

Great staff Personable staff who kept me informed the entire time. Made me feel comfortable. When I picked up my vehicle they had it looking like new. Personable staff who kept me informed the entire time. Made me feel comfortable. When I picked up my vehicle they had it looking like new. More

Mdonovan You were very respectful and curious. You checked everything that I had asked to be checked. You did your best to be as informative as possible, I app You were very respectful and curious. You checked everything that I had asked to be checked. You did your best to be as informative as possible, I applaud your customer service. More

Met expectations. Very pleased. Took to another shop. They did not do a thorough job. Vestal made it right. The vehicle alignment was way out. After Vestal made repairs, vehicle runs Took to another shop. They did not do a thorough job. Vestal made it right. The vehicle alignment was way out. After Vestal made repairs, vehicle runs straight down the road. It's like new again! Very happy. More

Warranty, Rear shocks Had the car in for routine service. Service tech noticed that rear shocks apperared to be frozen. Scheduled appointment for evaluation which resulted Had the car in for routine service. Service tech noticed that rear shocks apperared to be frozen. Scheduled appointment for evaluation which resulted in replacement under warranty. More

Wonderful, helpful and quick People there really care and go above and beyond to help. They fix the problem and are very helpful. This is my new place to do business! People there really care and go above and beyond to help. They fix the problem and are very helpful. This is my new place to do business! More

Phone problem with Bluetooth Recently got different vehicle. When people would call me I could hear them but they couldn’t hear me. Car under warranty and Vestal got me in quickl Recently got different vehicle. When people would call me I could hear them but they couldn’t hear me. Car under warranty and Vestal got me in quickly and fixed problem. Works great now. I didn’t purchase vehicle from them but was treated as if I had. Willie in Service was great! Thanks Vestal. More

They do good work I am well pleased I gave them a five on the work I had done on three cars they will. Notl let you have you car if you if you see something wrong. I gave them a five on the work I had done on three cars they will. Notl let you have you car if you if you see something wrong. More

Bad Tires Had my car in lube center a couple weeks ago. I was told tires were good, can go another 5,000 before you need a rotation. Last week I begin hearing a Had my car in lube center a couple weeks ago. I was told tires were good, can go another 5,000 before you need a rotation. Last week I begin hearing a roar from the rear wheels. Take it in for service and they tell me I have steel showing on both rear tires. Now I just bought the car from Vestal in April and was told the car had excellent tires. When my wife picked our car up, no one explained anything, (warranty on tires, etc.) Only wanted money. We had been really pleased up until this week with Vestal and talked about how we loved our experience with them. We were disappointed this week as Vestal seemed no different than other dealerships we have dealt with in the past! More

Exceptional and kind service Service team is really kind and understanding. They took care of my needs and gave me a loaner car so I could return to work. They even washed my car Service team is really kind and understanding. They took care of my needs and gave me a loaner car so I could return to work. They even washed my car before pickup. More