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Parks Buick GMC Kernersville - Service Center

Kernersville, NC

4.8
869 Reviews

869 Reviews of Parks Buick GMC Kernersville - Service Center

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July 09, 2023

Quick identification of problem and quick repair. Delivered vehicle back quicker than I expected, appreciate timely updates that were given. More

by JocelynTranum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Azzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Amazing staff, amazing service! Recommend to all my friends and family. Have had work done many times and they are always professional and friendly! More

by duensing9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Vogler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elie Azzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Great customer service. Easy online scheduling. Was able to schedule for next day. Kept me updated throughout my visit . Would recommend. More

by gsmaffett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Azzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Friendly, competent, and dependable! I was quite impressed that they took the time to clean the vehicle up before I picked it up from being repaired. Parks is a class act! More

by MREYNOLDS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Stimpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Royer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Eli was both professional and personable. I love my truck, so I appreciate the honesty shown me. Eli is good. Give him a raise! More

by DARRELL.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Azzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Great service and fast turnaround time! ! Elie kept me informed along the way and made sure all questions were answered. More

by t_bobbitt27284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Azzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

t_bobbitt27284 responded

Thanks!

July 08, 2023

Bad communication! Left us without a vehicle over the Fourth of July holiday! Wrong hours posted. More

by BRYAN80783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elie Azzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

I am satisfied with service here. Much better than other dealerships by getting you in and out as scheduled. More

by KENNETHSMITHGAGA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Azzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Elie and the folks at Parks are always helpful and professional. They take care of me and my vehicle as if we’re their own. More

by P.MIKE.CRAVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elie Azzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Aaron was right on my issue. My truck had to be reprogrammed and it was done quickly! Very responsive! Always have had good service with these guys! More

by mlilly98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Thore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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