Parks Buick GMC Kernersville - Service Center

5 star service Susan who works the body shop was polite professional and courteous. I was so impressed w how fast the service was. They even cleaned my car inside an Susan who works the body shop was polite professional and courteous. I was so impressed w how fast the service was. They even cleaned my car inside and out.5 star service! Highly recommend More

Quality Work So I’ve had 2 of our 4 cars in to see Vestal body shop. Every time I’ve gotten them back they’ve looked great. Very flexible arrangements for loaners So I’ve had 2 of our 4 cars in to see Vestal body shop. Every time I’ve gotten them back they’ve looked great. Very flexible arrangements for loaners while car in the shop. Highly recommend! More

Easy to get in and out. Quick service. Terrible quality of vehicle. 36000 total miles and replacement of two door latches and total replacement of brakes. General Moters should be ashamed Terrible quality of vehicle. 36000 total miles and replacement of two door latches and total replacement of brakes. General Moters should be ashamed. Charged for loaner vehicle when parts had to be ordered. More

Disappointed The people were nice but I was told my brake oil light was nothing serious but I NEEDED to get a brake fluid flush and the cost Zaza, j would be a lit The people were nice but I was told my brake oil light was nothing serious but I NEEDED to get a brake fluid flush and the cost Zaza, j would be a little over or around $100. I agreed to the service because I thought I NEEDED it especially since it involved the brakes. After I told my Dad about it he laughed and said who told me that. I thiught about the fact that I NEVER had to get a brake fluid flush on any of my other vehicles even a Lexus GX470 with over 225k miles. I was later called by the service department to be informed the cost would actually be $160 because the fluid was not included. Thats a big difference!!! I then mentioned my Dads comments and asked why I NEEDED the brake fluid change only then to be told it was a normal maintenance notification light (similar to an oil change light) and the fact it said brake oil was a little confusing to them as well. If I had REALLY known the situation I would not have gotten it done especially at that price when I saw the going rate is about $73-$104. More

Excellent experience This is my first experience with Vestall and not only were they very professional but gave me aggressive pricing and exceeded my expectations with ser This is my first experience with Vestall and not only were they very professional but gave me aggressive pricing and exceeded my expectations with service More

Exceptional Service Customer service is a priority of Vestal’s. From purchase to maintenance I have found the members of Vestal Pontiac to be very accommodating and wil Customer service is a priority of Vestal’s. From purchase to maintenance I have found the members of Vestal Pontiac to be very accommodating and willing to ensure customer satisfaction! More

30000 mile check up I took my truck in for the 30000 mile checkup and they had my loaner car waiting for me and I was able to drop the car off I'm back on my way within 1 I took my truck in for the 30000 mile checkup and they had my loaner car waiting for me and I was able to drop the car off I'm back on my way within 10 minutes. The only thing they could have done better was maybe give me a free wash and vacuum since I had spent $550.00 for a 30000 mile check-up and that included a $25.00 discount. But the service department is great. More

Great Services We have always been very satisfied with Vestal Buick...in our purchases to the service dept..Willie has always taken really good care of us.. We have always been very satisfied with Vestal Buick...in our purchases to the service dept..Willie has always taken really good care of us.. More

Great Service / Tim Hall , JB Bunton, Willie Gilchrist Wonderful service from all in the service Dept. Tim Hall always makes sure I am taken care of. Also the goof wrench has awesom people. Amanda Cromer i Wonderful service from all in the service Dept. Tim Hall always makes sure I am taken care of. Also the goof wrench has awesom people. Amanda Cromer is the best!!! More

Would Highly Recommend Wonderful to deal with and kept us up to date with the repair process. Made things a lot less stressful during a difficult time. Thanks so much! Wonderful to deal with and kept us up to date with the repair process. Made things a lot less stressful during a difficult time. Thanks so much! More