Parks Buick GMC Kernersville - Service Center
Kernersville, NC
869 Reviews of Parks Buick GMC Kernersville - Service Center
Great Service Always I have consistently used JB in service to schedule and take care of all my service. Always pleasant, great communicator and a makes sure everything is I have consistently used JB in service to schedule and take care of all my service. Always pleasant, great communicator and a makes sure everything is done first class. Highly recommend. More
Oil change I always receive the best customer service at Vestal! Even when I have issues, they are quick to resolve them and do whatever they can to make it righ I always receive the best customer service at Vestal! Even when I have issues, they are quick to resolve them and do whatever they can to make it right. Ive recommended them multiple times to friends and family because I’ve always had such a good experience (and that’s from date of purchase! 2 Years ago!) if you’re looking to purchase, Trevor is awesome. If you’re looking for service, Willy will take great care of you! More
Warranty Item Check It was suggested by multiple people that I contact Vestal for service, as they are excellent people. I totally agree. The service was perfect! I'll co It was suggested by multiple people that I contact Vestal for service, as they are excellent people. I totally agree. The service was perfect! I'll continue to go to Vestal for all my vehicle needs. More
Messed up this time. Have had Vestal service my vehicle several times in the past, and always received top notch service. This time however Vestal dropped the ball badly. Have had Vestal service my vehicle several times in the past, and always received top notch service. This time however Vestal dropped the ball badly. Brought in my 07 Hummer H3 on 1/16/19 for: * NC state inspection. * Tire rotation. * Oil / filter / lube. When talking with service writer I stated I only run Mobile 1 synthetic oil. Have run it since 1st oil change on buying vehicle new. Also stated I needed the psi in tires checked. Service compleated, paid bill and left. Now for reason for poor review. Upon arriving home I thought something was right with bill so started looking. * NC inspection - no problem. * Tire rotation & psi check - no problem. * Oil change - cost of oil for 6 qts $23.40. Vestal put regular oil in my vehicle not the synthetic I requested. No where on the ticket was it noted to use synthetic oil so this falls on the Service writer. Also on inspecting my vehicle I found oily hand prints on my drivers door ( below the outside door handle ), hood ( where it was closed ), and when wiping down steering wheel. My customer number on work ticket was 51880. Advisor was Tyler. 1051 I welcome Vestal to respond to this issue. Also I put GMC for vehicle brand serviced due to Hummer not being listed. More
Very good at what they do!!! Took my truck there cuz it was one of the places on the insurance and they did a heck of a good job looks brand new truck Took my truck there cuz it was one of the places on the insurance and they did a heck of a good job looks brand new truck More
Customer 4 life!! Marco and Jimmy in the oil change express treated me like family and I found my Honda home for my car needs!!! I have already referred them to severa Marco and Jimmy in the oil change express treated me like family and I found my Honda home for my car needs!!! I have already referred them to several friends and customers of mine at The Fresh Market Winston!!! Thank you so much for your professionalism and kindness. More
Great experience. Always professional and friendly. Do a great job every time. Willie Gilchrist does an awesome job and it is much appreciated. The work they do is supe Always professional and friendly. Do a great job every time. Willie Gilchrist does an awesome job and it is much appreciated. The work they do is super and always done right. More
Service visit Personal are courteous,ask the right questions and service is provided in a time manner. If they encounter a problem they immediately discuss it with Personal are courteous,ask the right questions and service is provided in a time manner. If they encounter a problem they immediately discuss it with you. When we’re ready to purchase another vehicle we’ll defiantly come back to Vestal. More
Used truck purchase I purchased a used truck from Vestal and from the moment I stepped on to their lot, every employee has been appreciative, respectful, courteous and he I purchased a used truck from Vestal and from the moment I stepped on to their lot, every employee has been appreciative, respectful, courteous and helpful to me. I have always been impressed with Vestal and the level of service they provide. More
NC State Inspection Kept schedule, Service inspection was quick and efficient. Tech assisting me was both friendly and took his job seriously. I was pleased with my vis Kept schedule, Service inspection was quick and efficient. Tech assisting me was both friendly and took his job seriously. I was pleased with my visit. More