Parks Buick GMC Kernersville - Service Center

Superb & elite customer service Always excellent service and great time frame! Only reason for not giving 5 stars is I find it peculiar that a GM dealership is not capable of re-ca Always excellent service and great time frame! Only reason for not giving 5 stars is I find it peculiar that a GM dealership is not capable of re-calibrating the Speedometer on a 2016 Sierra 2500... not blaming the dealer but more or less blaming Allison for not allowing the technology to be calibrated during a non-repair, PM scenario More

Awesome I love taking my cars there and having it serviced. J.B and Wille are the best. They are very nice and ultimate professionals.i will only take them my I love taking my cars there and having it serviced. J.B and Wille are the best. They are very nice and ultimate professionals.i will only take them my car More

Awésome The workmanship on the repair is excellent. Susan kept me updated at the end of each day . The work was accomplished in less time than had predicted. The workmanship on the repair is excellent. Susan kept me updated at the end of each day . The work was accomplished in less time than had predicted. More

Alignment Went in for an alignment on a truck with 37” tires. They took me right in and had me back out the door in 45 mins. Great service. Went in for an alignment on a truck with 37” tires. They took me right in and had me back out the door in 45 mins. Great service. More

Car service No battery in stock so had to wait a really long time otherwise all was good. I loved that I got an email reminder from Mike Padilla about it being po No battery in stock so had to wait a really long time otherwise all was good. I loved that I got an email reminder from Mike Padilla about it being potentially time to have our precerifed car serviced. They did a good job. More

Exceptional Customer Service From parts counter to the service center, everyone was super friendly. They made me genuinely feel like I was more than just a number to them. That wa From parts counter to the service center, everyone was super friendly. They made me genuinely feel like I was more than just a number to them. That was my first time using Vestal Service Center and I'm still blown away with the service I received. I can honestly say I will never take my car anywhere else. Thank you for that and you now have a new lifetime customer. More

Electrical problem Great to work with, took care of the problem and kept me informed! I would definitely go back! I recommend them to everyone! Thank you Great to work with, took care of the problem and kept me informed! I would definitely go back! I recommend them to everyone! Thank you More

Excellent Service When the lights come on and the car is feeling poorly, take your car to Vestal's fantastic Service Department. Quick to get a diagnosis and start th When the lights come on and the car is feeling poorly, take your car to Vestal's fantastic Service Department. Quick to get a diagnosis and start the healing! Thanks, JB for your work in getting my car back on the road! More

Average Did not offer to diagnose problem until after the fact and payment. Car running rough, unable to start upon arrival, only got started but failed to go Did not offer to diagnose problem until after the fact and payment. Car running rough, unable to start upon arrival, only got started but failed to go the extra mile and see how running after started, expected more thorough exam More

Bad battery My GMC was just fine Tuesday night and Wednesday it would not start. Called roadside assistance and waited quite a while and never spoke to anyone. My GMC was just fine Tuesday night and Wednesday it would not start. Called roadside assistance and waited quite a while and never spoke to anyone. So I called Josh Vestal and he sent someone to my house and jumped me off and followed me to Vestal’s. There Willie wrote the ticket and said he would have someone check it out. This was around 4:15. The tech checked everything and said the battery just died. They told me they had one in stock and the tech said he would stay and replace it. Very happy with everyone that they stayed late to get me going. Thanks to the staff. More