Parks Buick GMC Kernersville - Service Center

Its service department does ok service. They have ok service department. The majority of the time they make a effort to serve you good work. service department. The majority of the time they make a effort to serve you good work. More

Unwilling to offer low cost solutions at their cost for a vehicle that has been in for service for major issues over 3 times in less than 2 years. They should be backing up the product they sell with an ext vehicle that has been in for service for major issues over 3 times in less than 2 years. They should be backing up the product they sell with an extended warranty at their cost, as the car was purchased brand new and we are having so many problems (as early as 3 months after purchase). Also still not confident they have gotten to the bottom of the repetitive issues we’ve been having. Will be taking it up the chain. More

I like the way a technician comes with a list and talks to you about it. Then when they are done with truck technician tells you how your brakes are to you about it. Then when they are done with truck technician tells you how your brakes are More

These people really helped me out when i needed some tires put on from a blow out even though they were close to closing time they fit me right in and gave me some tips on my suspension when i asked. Ve tires put on from a blow out even though they were close to closing time they fit me right in and gave me some tips on my suspension when i asked. Very quick, very kind, very reasonable priced More

JB always takes care of business. First class operation. Highly recommend for GMC products. The sales department is also good. We purchased the Yukon from them. Highly recommend for GMC products. The sales department is also good. We purchased the Yukon from them. More

Great service 👍Fast service. Got me in and out in a Great service 👍 Fast service. Got me in and out in a timely manner . Took off old part and out the new one back on . The job looks great! Great service 👍 Fast service. Got me in and out in a timely manner . Took off old part and out the new one back on . The job looks great! More

This visit didn’t turn out so well. Not all issues fixed and tried to tell me I had to come back to have my lug nuts tightened in 500 miles for “aftermarket” wheels. FYI, boys...physics doesn’t know if it’s and tried to tell me I had to come back to have my lug nuts tightened in 500 miles for “aftermarket” wheels. FYI, boys...physics doesn’t know if it’s factory or not. Torque is torque; do it right the first time. Just sayin. More

We worked with Willie and he is completely trustworthy and reliable. He was in constant communication with us about our vehicle and kept us aware of parts availability on our new 2020 car. Give Willie fiv and reliable. He was in constant communication with us about our vehicle and kept us aware of parts availability on our new 2020 car. Give Willie five stars! We will always ask for him. Excellent customer service Rep for Vestal! More

Great service, and treated very nice I'm always treated great. The always tell me about how long it will take to fix my problem, and they get me in and out fast. Real good service departm I'm always treated great. The always tell me about how long it will take to fix my problem, and they get me in and out fast. Real good service department, and people that work there. More

poor follow up on requested parts items and offer online scheduling but don’t use it in the actual shop - not really service if you fill out the paperwork on line only to have them not ready for you when yo scheduling but don’t use it in the actual shop - not really service if you fill out the paperwork on line only to have them not ready for you when you show up More