Parks Buick GMC Kernersville - Service Center

They always do a thorough job. They get you in and out. They give you advice on whatever they find and the guys are courteous. They give you advice on whatever they find and the guys are courteous. More

JB in the service department goes the extra mile to make your service experience a great one. He treats you with respect, very informative. He treats you right! your service experience a great one. He treats you with respect, very informative. He treats you right! More

They really try to make sure you are satisfied. They call and check and send surveys. It is nice to have someone follow up with you. and check and send surveys. It is nice to have someone follow up with you. More

Well let’s see I bought a 2018 Tahoe for my wife. Only to get it home and find out it was wrecked and was not disclosed. I decided to clean it up for my wife two weeks ago only to find what looks to me as th get it home and find out it was wrecked and was not disclosed. I decided to clean it up for my wife two weeks ago only to find what looks to me as the clear coming off the door. Only to be told that the paint was burnt by a buffer And the Tahoe hasn’t been buffed while in my possession. I carried it to get tires only to find out the right rear wheel is bent. I can go on but it is pointless. The Multi point inspection car fax and being certified is a joke. I’m not one to complain but if I can save one person from being taken advantage of this will be worth it. On a positive note they have a good service writer and service manger. Sincerely Ed Madren More

Very friendly and helpful..Does excellent work. They were right on time and accurate with the estimate and the time frame when my car would be ready. right on time and accurate with the estimate and the time frame when my car would be ready. More

Great experience from drop off to pick up. Susan was able to help me get things straight with insurance and Marc did an amazing paint job! Car looks brand new! to help me get things straight with insurance and Marc did an amazing paint job! Car looks brand new! More

Great job Tks good price on tires the express always does over what is required Eathan is great at customer service and getting everything handled in a timely fashion over what is required Eathan is great at customer service and getting everything handled in a timely fashion More

Greeted promptly but not like last time where they knew my name. Loaner rental car was ok, but not as nice as mine. Very prompt checkout. my name. Loaner rental car was ok, but not as nice as mine. Very prompt checkout. More

Always great service with the express care department. Even though I purchased a pre owned vehicle they have always provided first class service with a smile every time! Even though I purchased a pre owned vehicle they have always provided first class service with a smile every time! More

Love my car and the service I receive. But Chaz makes it special always makes me laugh and asks me how myself and my family are doing he is what keeps me coming back special always makes me laugh and asks me how myself and my family are doing he is what keeps me coming back More